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University Inn

1.5 of 5
2655 E. Shaw Ave., Fresno, CA 93710
Hotel amenities
University Inn
Ranked #54 of 65 hotels in Fresno
2.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    2
    8
    4
    4
    9
Date Rating
Victoria, Canada
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 25 March 2012

Hotel was not clean. Had no shower curtain, shampoo, soap, etc... Told front desk staff about the shower curtain in the morning and they were surprised, but offered no compensation. They just said "that's too bad". Grounds were dirty (broken glass and we even saw a razor blade) We would not stay at this place again. More

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Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 March 2012

NO shower curtain, loose taps and dirty!! Need I say more... Dirt on the carpet, behind the stands but towels were clean.... More

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1 review
1 of 5 stars Reviewed 25 November 2011

stayed with my college~aged daughter after reading a few reviews, some good , some ...not so much. My own experience, included sitting in my car at first, considering leaving because of the dompletelly out of control "families" in the surrounding rooms . The room smelled of a bad chemical and I felt "ill" regardless of the air conditioner. I had... More

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1 of 5 stars Reviewed 4 September 2011

Maybe it's just that the rooms are old. Everything had a strange smell.even my aunties room. When we turned on the air the smell became worst. On a secondnote here's some Advice: don't let employees stand outside the doors of the hotel smoking. Not everyone wants to smell it! More

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See 5 more reviews by Italianmission for Fresno
Raul Torres, Manager at University Inn, responded to this review
7 September 2011

I thank you for your feedback. Unfortunately from time to time, we can have guests that smoke in non smoking rooms leaving an unpleasant odor for most of our guests. When a front desk staff is informed of the situation, we will usually switch you to a room of your liking so that we may treat the problem room. It... More

Ludvika, Sweden
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

This place is the worst. Not only because the door for our room was broken, not because the breakfast is awful, cheap cereal in plastic bowls, but because during the evenings drug dealers can be seen in the parking lot going about their business freely. My girlfriend was quite scared. More

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Raul Torres, Manager at University Inn, responded to this review
7 September 2011

Thank you for taking your time to write a review. We are a 24 hour facility that is located across the street from a concert venue and Fresno State University. Due to this, it is bound to have people and students roam around the property at different times. It would be unfair to say these people are drug dealers specially... More

La Habra, California
1 review
4 of 5 stars Reviewed 27 June 2011

Was not too far from the campus. I thought the continental breakfast was great! The rooms were clean and the staff were great! I would stay here again. More

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Raul Torres, Manager at University Inn, responded to this review
7 September 2011

Thank you for staying with us! We are glad we have met your expectations in your stay. Thank you for mentioning the proximity to the campus, which is right across the street, a lot of our guests love that. More

Sydney Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 23 June 2011
1
person found this review helpful

Stayed for one night only and the place is average to say the least. Pretty run down and would really benefit from a major makeover. Close to many restaurants and conveniences. Had dinner in the hotel bar and it was ok. The staff in the bar were very helpful and polite. Breakfast was free but not a lot of choice. More

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california
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 27 May 2011

Was not sure what to expect after reading several reviews here, but took a chance and made a reservation for the University Inn because it is right across the street from the University of Fresno and an easy walk to the graduation ceremonies going on there. I was very pleased to find my room was clean, comfortable, and I got... More

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Raul Torres, Manager at University Inn, responded to this review
7 September 2011

We are glad you had a great stay. We hope you come visit us soon. More

Torrance, California
1 review
1 of 5 stars Reviewed 10 March 2011

To our dismay, the room was not serviced. I called the front desk and inquired about the situation and the night manager said "Sorry, we had a lot of rooms to clean." The sales manager's reply "thank you for the feedback. I'm sorry for the inconvenience but we will make things right for you. I will conduct an investigation and... More

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Raul Torres, Manager at University Inn, responded to this review
7 September 2011

Thank you for your review. Cleaning a room on a guest staying-over is a standard hotel practice. For the guests privacy, do not disturb signs are available for you to hang in the door. This means the hotel maid will not clean your room as per your request. Our hotel carries a full housekeeping staff to cover all rooms as... More

Sacramento, CA
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 March 2010

Several members of my family and I stayed over the weekend. It was rowdy, loud and not at all conducive to a good night's sleep. Then, during our last night, the toilet failed. The night manager was completely unhelpful and we had to dress and walk to the front desk to get a plunger. We were told that nothing could... More

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Additional Information about University Inn

  • University Hotel Fresno
  • University Motel Fresno
Address: 2655 E. Shaw Ave., Fresno, CA 93710
Price range (per night):* RM170 - 280

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University Inn
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