The reviews of this property--under its new name and also under the old one (Picadilly) suggested that this was going to be a grim visit. But we were booked in here by others and arrived "on guard". Well, actually, it turned out to be quite okay. There is new management as of last autumn and, I think, the housekeeping has... More

I was pleased with my stay at the University Square Hotel. I booked it via Priceline for a really good rate. When I checked in, I asked for a room in the quiet zone, if they had one, and was given a top-floor room in the Brittany building. The room was definitely quiet and very comfortable. The furnishings, linens and... More

I'm disgusted with the customer service. They gave me keys to a room that hadn't been cleaned even though they called 2 hours prior to say my room was ready! The front desk clerk was unusually rude and tried to placate me with her artificial apologies. Never have I been given keys to a room where it looked like someone... More

I have been staying at this location for years. First it was the Piccadilly Inn University and the employees were awesome. Now that it has changed to University Square Hotel I am still getting the same great service. I have tried staying at the Best Western when they are full and the room and service was horrible. I won't stay... More

Food was terrible. elevator broken, loud heater in room, stairwells were dirty and smelled. Front desk staff was friendly. More

Stay at your own risk!!! Upon check in, drove around hotel to parking area, mid-afternoon. Two cars had just had their windows broken out. That same night someone tried to enter my vehicle 3 times. The hotel has a night security person who is a little slow to arrive at alarms going off at 3:30 am. Cameras only on front... More

I had to stay here on business. I hope they got a good rate. The staff was OK. The room was large and the Internet speed (testmy.net) on the first floor was 1.1 M. I was originally put on the top of the third floor (back side) with no car and a bad leg. When I got up there, the... More

A conveniently positioned hotel for those passing through. Rooms are spacious and fitted out well. But will somebody please train the maids? The edges of the carpet, particularly in the lifts, hadn't seen an edging tool (for cleaning staff that's a vacuum cleaner part) in months. The basin had lost it's gleam, possibly because a scourer had been used in... More

I had to stay. It was business. My looked clean but felt dirty. The clerk was friendly. That's about I can say for this hotel. More