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All 10 Grass Valley hotels

BEST WESTERN Gold Country Inn

2.0 of 5
972 Sutton Way, Grass Valley, CA 95945-5177
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Ranked #5 of 10 hotels in Grass Valley
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67 reviews from our community

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Traveller rating
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Date Rating
Grass Valley
1 review
3 of 5 stars Reviewed 9 June 2013

I have stayed multiple times in past years without trouble. I could not get Internet either with the hard wired or wireless and support did not help. I use my wireless the night before and since in other motels. I mentioned my complaint when checking out and the nice young lady said she would let manager know and ask to... More

Review collected in partnership with Best Western

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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 25 May 2013

We spent 3 nights here. The pluses - free internet, full breakfast; the minus - noisy room since the freeway is close & the windows are not double pained & the walls are thin. The desk staff were courteous & helpful. It is well located & the price is reasonable.

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Teniah M, Manager at BEST WESTERN Gold Country Inn, responded to this review
29 May 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

Sacramento, CA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 10 May 2013

I am a BW rewards member. Stay in them all the time. This was the worst. This motel is 60 years old, with original single pane aluminum windows, broken locks, old doors with patchy paint, really old and rickety furniture that was too big for the room and too many pieces. Had a couch just feet from the the side... More

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Teniah M, Manager at BEST WESTERN Gold Country Inn, responded to this review
15 May 2013

This guest was here with a group of 33 other rooms. All the other rooms had good things to say about the quality of their rooms and our services. We offered to relocate this guest, but he did not want to even move to another hotel. He was not happy about being in grass valley or this hotel and wanted... More

Castro Valley, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2013

We specifically ordered a non-smoking room because my girlfriend is allergic to smoke/smoke smells. We were given a room that was obviously a smoking room, even though the staff (including the manager by telephone) insisted that it had never been smoked in. They said they were fully booked and this was the only room available so we asked for housekeeping... More

Was this review helpful? Yes 1
Sonoma, California, Usa
1 review
4 of 5 stars Reviewed 7 May 2013

Clean and comfortable room. Staff at front desk very helpful and pleasant. A simple but nice selection for quick breakfast. Location was perfect and within walking distance to grocery store. A short car ride to downtown for dinner or a movie.

Review collected in partnership with Best Western

Was this review helpful? Yes
Teniah M, Manager at BEST WESTERN Gold Country Inn, responded to this review
22 May 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

Winchester, United Kingdom
Top Contributor
93 reviews 93 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 25 April 2013 via mobile

We stayed for two nights very pleased,helpful staff especially the girls on the front desk.breakfast was good but the room was a bit small,but that is not unusual.our daughter in law tried out he gym and said it was fine .overall a very pleasant experience.the Mexican restaurant nearby was very good.

Was this review helpful? Yes 1
Teniah M, Front Office Manager at BEST WESTERN Gold Country Inn, responded to this review
1 May 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

Santa Clara, California
Top Contributor
80 reviews 80 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 April 2013

We were in the area, needed a place to stay and the Best Western was convenient and right off of hwy. 80. Easy check in, comfortable and spacious room. I appreciated the on-site laundry so I could wash clothes. Breakfast was good---waffles, scrambled eggs, bacon, coffee, juice, etc. Staff are friendly, property is nice. We'd stay again.

Was this review helpful? Yes 1
Teniah M, Front Office Manager at BEST WESTERN Gold Country Inn, responded to this review
1 May 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 January 2013 via mobile

This hotel is in a great location, for what we needed. It's clean, they serve breakfast in the morning and have fresh cookies, coffee and fruit the remainder of the time. The rooms have a fridge and microwave in them which is a bonus when traveling with little ones. The pool isn't heated, but they have a whirlpool that is.... More

Was this review helpful? Yes 2
Teniah M, Manager at BEST WESTERN Gold Country Inn, responded to this review
22 May 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More

Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 January 2013

I would definitely stay again, as the value was good. I don't like nickel and dime surcharges though. My heater was blasting when I checked in late at night, so management wasted far more energy that day than I did in one night on low heat. Invest in energy efficiency upgrades and better staff training, but please stop the surcharge.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teniah M, Front Office Manager at BEST WESTERN Gold Country Inn, responded to this review
24 April 2013

We are sorry that your last stay was not top of the line, I assure you your next stay will be better. We have taken the energy surcharge away and no longer charge for anything related to it. All the guest pays now is the cost of the room plus occupancy tax. We still offer the free full breakfast as... More

Reno, Nevada, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 January 2013

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Review collected in partnership with Best Western

Was this review helpful? Yes 1
Teniah M, Front Office Manager at BEST WESTERN Gold Country Inn, responded to this review
1 May 2013

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Additional Information about BEST WESTERN Gold Country Inn

Address: 972 Sutton Way, Grass Valley, CA 95945-5177
Phone Number:
Region: United States > California > Grass Valley
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 hotels in Grass Valley
Price range (per night): RM326 - 510
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to BEST WESTERN Gold Country Inn!Discover this pet friendly Grass Valley, California hotel offering convenient access to Empire Mine State Park, Historic Nevada City and the Tahoe National Forest. Located in northern, inland California just off highway 49, the BEST WESTERN Gold Country Inn is committed to providing the best in customer service, accommodations and amenities at the right price. Each well-appointed guest room at this Grass Valley hotel features cable satellite television and free high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast daily. This pet friendly hotel also offers guest laundry, an exercise facility and a full-service business center. Guests staying at the BEST WESTERN Gold Country Inn will be a short walk from a variety of dining and shopping in historic Grass Valley. The Empire Mine State Park, only two miles away, offer the perfect setting for hiking and afternoon picnics. This California hotel is also less than five miles from many other key area attractions including the Nevada County Fairgrounds, the South Yuba River, Scotts Flat Lake, Bridgeport Historic State Park and Historic Nevada City. Business travelers will appreciate being close to the Whispering Pines Business Park, the Grass Valley Group and the Loma Rica Industrial Park. The Grass Valley area is also home to a variety of annual events including the Draft Horse Classic, Music in the Mountains, Dog Shows, the Teddy Bear Convention and more!The friendly, helpful staff at the BEST WESTERN Gold Country Inn is ready to ensure a fun-filled memorable stay in Grass Valley, California. Make a reservation today and save!**Hot tub and Pool closed until further notice* ... more   less 
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