Basic with no frills. A bed a bathroom and shower. Fairly clean. Park within feet of your room. Prices in this wine area are steep so this is a reasonable alternative. They should reprint the door to the room.
More
Dear Valued Guest,
Thank you very much for taking the time to post your comments. We do appreciate the feedback and let us know if there is anything we can do to improve our service or the value we provide.
Sincerely,
Kam
General Manager
More
It's a very affordable place to stay in Healdsburg. The rooms are extremely basic, a bed a small desk and a bathroom. The wireless does not work, which was disappointing. The best part about the hotel is its proximity to the central downtown area of Healdsburg, several restaurants and shops are all within walking distance which is great since you...
More
Dear Guest,
Thank you for sharing your comments. I do apologize about the wifi issues. We were in the middle of switching internet service to a new compay and therefore the service was down thru the weekend. The work is now complete and I can happily say that internet access is now available at the property with much greater bandwidth...
More
My wife and I recently stayed two nights here and while the room was clean and comfortable some of the amenities needed improvement. First off they advertised WIFI, but the signal was so weak in our room that it was unusable. We were given a short cable to plug into a wall outlet so we had internet connection if we...
More
Dear Valued Guest,
I want to thank you for taking the time to let us know your experience at our property. I would like to mention that we are in the process of switching our WiFi service to Comcast which will provide much greater bandwidth so all our guests can enjoy a stronger signal strength and download capabilities. We will...
More
We stayed here on Good Friday night 2012. This property has been gutted and rebuilt from the studs up. It has beautiful and spacious rooms that are more like a suite. My kids and I loved it! We didn't feel crowded at all. The breakfast options were narrow, but the food was fresh and good. We would stay here again...
More
Dear Guest,
We sincerely appreciate your feedback and we are extremely happy that you enjoyed your stay. Our property has undergone an extensive renovation and we are continuously striving to make sure we offer the best accommodations and the best value for the money. I did want to mention that our property has a hot tub however due to the...
More
This was the last affordable room in the town , becasue it was the Art Festival weekend.
The room was clean and had plenty of towels.
We had two double beds, not real comfortable! The bathroom did not have a light over the sink.
It did have a small fridge and microwave.
We were within walking distance to the town...
More
Dear Guest,
We appreciate your comments. I would like to inform you that the city of Healdsburg has been working on revitalizing the central Healdsburg corridor which we hope will include new sidewalks and bicycle lanes so guests can safely walk or bike from our property to downtown. From a property level standpoint, unfortunately we cannot make these changes. We...
More
These guys totally screwed us. We booked on Hotwire and when we asked for two double beds, they said "that'll cost you the difference between your Hotwire price and our rack rate." Since we didn't want to sleep in the same bed (two guys working in the area), they knew they had us over a barrel... they said "we'll give...
More
Dear guest,
We sincerely regret this incident and apologize for the inconvenience. This is one of the down sides when booking at sites like Hotwire or Priceline. These online booking companies, who we contract with, have very strict rules for us. They do not allow us to make any changes to reservations. They also charge very large commissions for every...
More
it's right off the Central Healdsburg exit and is a 2 block walk from the Plaza and downtown. the location is amazing!
the room was funny. there was a red stain on the carpet (surprisingly not wine) and some random smears on the bathroom and bedroom walls. the lamps all had the plastic covering on them. they had dispensers for...
More
Dear Guest,
We appreciate your comments and are happy that you enjoyed your stay. Our property's proximity to Downtown Healdsburg Plaza and the Russian River Memorial Beach are two of the reasons why many people choose to stay with us. We also strive to provide the best accommodation at the best price compared to any other property in the area....
More
Stayed here for the Vineman race. It was close to the finish line and about 30 minutes from the start. The hotel was clean. We did request a wake up call for 3:20AM, which we did not receive, so please set a back up alarm as I don't think this is automated like other hotels. The wireless internet wasn't working,...
More
Dear Guest,
I would like to thank you for your patronage and your comments. I apologize for the inconvenience caused due to the missed wakeup call and the WiFi issues. We have verified our auto alarm system works and are also including an alarm clock in each guest room. Regarding the free WiFi, we are changing our service provider and...
More
This was a last minute trip for us to Healdsburg so didn't know what to expect when we booked at this hotel. We were pleasantly surprised. The staff was really friendly and accommodating. The place looks like it was recently remodeled. The rooms were comfortable but did hear some noise from adjacent room. Other than that, it was a great...
More
Dear Guest,
We thank you for taking the time to provide your feedback. We continually striving to give our guests the best experience and the best value when staying with us. We hope to see you real soon.
Sincerely,
Kam
General Manager
More
When I checked in, I had to pre-pay for the 4 nights I planned to stay. After the second day I wanted to leave a day early. (More than 24 hours notice). The policy here is to NOT give a refunds for unused nights. Also they would not give a voucher to use for a night in the future. With...
More
Dear Guest,
We sincerely regret this incident and wished we could have done a better job. Although our cancellation policy of 48 hours advance notice is clearly stated when booking, we should have done a better job to accommodate you. For the future, we have modified our policy to be more flexible in these situations and offer future credit towards...
More
If you own or manage America's Best Value Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
544 Reviews
103 Reviews
231 Reviews
