The Customer Services was horrible The lady behind the desk took forever to get me in my room. The Manager was Shady, Loud and Rude. The room was dirty. I saw Roaches in it and I was kept up all night by a crack head running back and fourth in the room above me. I left as soon as the... More

My experience at this hotel was refreshing. After searching for a hotel for over 10 hours I came across this establishment. The General Manager Arun was more than helpful arranging exactly what I needed. The full experience and the price was beyond comparison to the prices around this location. Just to give you an idea of my mind frame, I... More

very nice man at the reception. Rooms (and whole hotel) could do with some refurbishing. We had a clean room annex bathroom, but you smell in the hall that not everything is as clean. Truckcompany next door makes sure you don't sleep too long... Poor breakfast. Typical motel: for one night and up to the next. More

I stayed here over Stagecoach weekend and left a very dissatisfied customer. I originally made reservations for Friday and Saturday in February. My plans changed before my arrival and I called the hotel to change my stay to Saturday only. Arun, the manager, said he would charge me at the current increased rate- a difference of $45. I have not... More

We stayed here for 2 nights to see the BIG 4 and got great service! The folks at the front desk were totally helpful and even recommended a cab-service to the venue and that saved us a lot of time! Jerry, the driver picked us up after the show and we avoided the cab stand lines that were hundreds of... More

From the minute I called to let them know that I was going to be a late check-in to the minute I checked out, I received great customer service. The owner was there every day working with his employees and making sure that his customers were good to go. It was nice to see him go in the breakfast area... More

My family and I were traveling to AZ for Thanksgiving and our plans got changed at the last minute due to weather. We were coming thru Indio late Sunday night and had no choice but to stop. We were give a AAA discount, ($80 + tax) for two queen beds. Our room was clean and spacious, free Wi Fi, but... More

This motel is run by a family who obveiouly cares about their customers and what they think. We had such a bad experience in Santa Clertia and thought all CA motels were wretched, But when we found this one in Indio we couldn't be happier. ( It was a Jewel) The staff was attentive, & cared about our comfort and... More

Poor maintenance, falling apart at the seams. Shower curtain rod so loose and at such an angle from being reset so many times that the curtain kept sliding open, shower head loose in wall and broken so it would not adjust spray. Ice machine plugged and leaking on carpet so much they put out caution signs. Breakfast serving utensils were... More