We reserved two nights in a non smoking room at this motel. When we arrived we found that the maid was still making up our room. We dropped our luggage off and left. The moment e walked into the hall that led to our room we were overcome with a smell of stale smoke. It was overpowering. Our non smoking... More

So we can't control the volume on the remote control for the TV and they tell us "only the silver remotes have been upgraded or calibrated or some such nonsense, to work with the TV". Well, we had a Black one. So they KNOW ahead of time that they have rooms with remotes that don't work and everyone will have... More

I must compliment the front desk staff for being so prompt in getting back to me with my request to get a crib for our stay They did not have one for the dates of our stay but the manager agreed to purchase another one so we would not have to find a different place to stay. They were always... More

I stayed at the hotel one night while on a ski trip to Kirkwood. Very nice hotel. Great: 1. Clean and big room, clean bathroom with good shower-head. 2. Fridge and microwave 3. New and comfortable mattresses 4. Quiet - no noise from outside and very little sound from the AC unit. 5. Decent furniture, granite counters in the bathroom,... More

Loved the stay. Jennifer helped us with everything and anything we needed. Clean room, kitchenette. We stayed a month and service was excellent. Clean rooms maid service every third day. Made Thanksgiving dinner here, and had all I needed for cooking. Would recommend, and will stay again if back in area. More

We arrived late on Christmas Day to a warm smile and a cheerful welcome. The young lady at the counter was so helpful in giving me directions to find a bottle of milk for an 18-month-old when all stores were closed. Later, when I discovered I had forgotten to pack my toiletries, she supplied me with the essentials and a... More

I can not say enough great things about the service I received at the Best Western Amador Inn in Jackson, Ca. I had a very a bad experience at the Jackson Lodge on Dec. 23, 2011 and had to move to the Best Westerns, Vanesa was jewel she made sure that the room was warm and give me my AAA... More

I originally stayed here because i did'nt want to impose on a friend who lives near by . I started working and visiting in the area more and more . I was so well recieved and welcomed by the staff that i would not consider staying at the Holiday Inn down the street . Normally when i travel , that's... More

This is one of the best dollar values of any Best Western hotel we've stayed at. Dog friendly, and clean as could be. The room was spacious, well-lit and very comfortable. The hotel receptionist was very pleasant and very knowledgeble of the area. A couple of rooms have fireplaces. The bed was very good, and the coffee maker and microwave... More