This place is like an ancient apartment complex. Our door had been kicked in and screwed back together, and poorly (room 366). We asked for it to be fixed and they asked, “Why, are you scared?” They were already aware of damage, but the repairman never showed. The a/c unit was hanging out of the wall and you could see...
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Thank you for choosing the Holiday Inn Express La Jolla during your visit to La Jolla and for taking the time to share your experience.
It is our goal to consistently provide superior service and accommodations and I am very sorry we fell short of this goal during your visit. Since your visit we have repaired the door and a/c...
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So you want to live in La Jolla? Good for you if you can otherwise this is a nice alternative!
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La Jolla is a special place. We're happy you enjoyed your visit. Thanks for choosing to stay with us. We hope to see you again soon.
Larry
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Pros:
First of all, this place is very reasonably priced for La
Jolla. And it is just a couple blocks from the ocean.
We had a first floor suite next to the road and the
room was updated, spacious and comfortable.
Cons:
Zero water pressure - basically a trickle. And if you
want a hot shower, you might be out...
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Thank you for choosing Holiday Inn Express La Jolla during your recent visit. We are happy that you enjoyed the accommodations, location and value. I am so sorry the shower and light did work the way we promised.
Each of our showers is equipped with a temperature limiting device which reduces the risk of scalding. When they fail, the pressure...
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I just spent one night here. The room was lovely... I think. I could barely see it! The windows faced the interior stairwell/entrance, so with the blinds open anyone standing there was basically in my room. Even so, with the blinds open, it was dark. I had to open the room door to get light and good air into the...
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We are happy you chose to stay with us and it is great to hear that you enjoyed the accommodations. Thank you for the terrific suggestions regarding mirrors and lighting. I apologize that we did not find the slow drain before you arrived. We hope to see you again soon.
Best regards,
Larry
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We were in town to see the golf tournament at Torrey Pines. We knew we wouldn't be spending much time in the room making lower price and location our main critera for selecting a hotel. It was a great choice. Comfortable beds, free parking with plenty of parking spots, free internet, free hot breakfast, kitchenette, good TV channels. An added...
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Thank you for choosing to stay at the Holiday Inn Express La Jolla during the tournament. What a spectacular finish! We look forward to your return.
Best regards,
Larry
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We arrived in the early afternoon and were greeted by Juanita, who helped us select a large, quiet room for our three night stay.
When we left our room the first morning, we encountered guests in a neighboring room who asked if we were awakened by a noisy marital spat that had disturbed others in the middle of the night....
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Thank you for staying with us and taking the time to share your experience. We are happy our service, accommodations, location and amenities exceeded your expectations….I hope our weather did as well. We look forward to your next visit. - Larry
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Hotel was dated. WI-FI connectivity was sporadic. When I called the front desk about poor connectivity it they suggested that I call the ISP - that's the job of the front desk, not the job of the guest. No parking near rooms, breakfast was average at best. Broken light switches. A poured concrete top on the nightstand with rough edges...
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Thank you for choosing Holiday Inn Express La Jolla during your recent visit. We are happy you did and that you found our beds very comfortable. We have 24 hour technical support for guest Wi-Fi. This support team can determine the exact problem and location. Remotely reboot, reroute and or assist with laptop configuration in a much more efficient manner...
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I stayed here December 27-30, 2011. It's very close to the best beach in La Jolla, and about a 5 minute walk to local eating establishments (10-15 minutes walk will get you near the center of La Jolla with loads of restaurants, shopping etc). The room was nicely appointed, and there was always a place to park which is a...
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Thank you for choosing to stay at our Great little hotel near the best beach in La Jolla last week. I had the opportunity to walk down to the beach on Saturday and spend a little time in the sun…It sure was beautiful.
Happy New Year! We look forward to your next visit.
Best regards,
Larry
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Had wedding guests stay here. Overall mediocre reviews from the entire family. One pair of guests stayed elsewhere due to ?mold? issues. General manager Susan Knapp is great. The hotel IS within walking distance of the best beach in La Jolla / San Diego but culinary options are limited unless you have a car. Cautiously recommended.
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Thank you for the recommendation. I’ve recently taken over for Susan, and from what I understand she is terrific. I love our location near an awesome beach and close to Downtown
La Jolla and all the fabulous restaurants and shopping.
Best wishes for a Happy New Year!
Larry
P.S. We’re working hard to eliminate caution.
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No, we were not greeted as priority club members. Don't think they cared.
No, there was not much parking. We were lucky to squeeze into a space in their dark parking lot. It didn't seem like they were at full occupancy.
No, we were not told how to get to our room (which turned out to be confusing in the...
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Thank you for the review regarding your recent visit to the Holiday Inn Express La Jolla. I am very sorry that we did not meet your expectations. I care greatly about the service and product we provide and would really appreciate the opportunity to learn more regarding your experience. Please contact me when you have a few minutes.
Best regards,...
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