We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hills Hotel, an Ascend Collection by Choice Hotels

3.0 of 5
25205 La Paz Road, Laguna Hills, CA 92653-5105
Hotel amenities
The Hills Hotel, an Ascend Collection by Choice Hotels
Ranked #2 of 4 hotels in Laguna Hills
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

84 reviews from our community

    Trip type
Traveller rating
    41
    25
    8
    7
    3
Date Rating
charlottetown
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Loved this hotel!! Very clean rooms, great decor and very comfortable beds. Breakfast Buffet was delicious!! Beautiful pool. Great location 15 minutes to Laguna Beach and half way between LA and San Diego. Will definitely stay again when in the area.

Was this review helpful? Yes
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

We've stayed here a few times now (once was for my sisters wedding, once for a friends weekend, and a few couples weekend getaways) and have always loved this little gem! The staff has always been very friendly and helpful, very nice and clean rooms, heavenly beds, great little restaurant and bar, convenient location, affordable rates...just perfect!! We always book... More

Was this review helpful? Yes
Ronnie_Torres, Owner at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review
21 May 2013

Thank you so much for your kind review. I'm thrilled to know you've consistently experienced helpful service and clean and comfortable rooms. It's our goal to offer our guests a wonderful stay at an affordable price. Looking forward to your next trip to Laguna Hills! Best wishes, Ronnie Torres, Rooms Division Manager More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2013

I have been SPG Platinum and HHonors Diamond since 2004 and since recently ChoiceHotels Diamond as well. By any of those standards, my stay at The Hills Hotels was sub-standard by the three most objective criteria I could think of - Front-desk interaction - confusion of who does what from the very beginning, received a coupon for 1-beer or wine... More

Was this review helpful? Yes
Ronnie_Torres, Owner at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review
15 May 2013

Teodor, Thank you for taking the time to review us. I'm sorry we didn't live up to your high expectations, and I appreciate you evaluating us based on objective criteria. With respect to our gym and internet, we are currently in the process of updating our equiptment. I hope this adequately addresses your concerns. With respect to our service, I... More

Mission Viejo, California
1 review
5 of 5 stars Reviewed 6 May 2013

Our house was under construction getting a remodel..during the last week was sanding and staining and then varnishing hardwood floors..we stayed 6 days at THE HILLS..had No Idea How Nice it was..From the minute I made reservations with AMAN ..who was very accommodating ..To the EXCELLENT MAID SERVICE..the sheets and the Bed are like STARWOOD HOTELS..HEAVENLY BEDS.. Never had a... More

Was this review helpful? Yes
Laguna Niguel, California
1 review
4 of 5 stars Reviewed 5 May 2013

My husband and I booked our stay at the Hills Hotel with a group rate of $115 per night. We were assigned a room which overlooked the freeway, and it was very noisy even with the windows closed. Both of us are easily awakened, so my husband got on the phone and requested a different room across the building. We... More

Was this review helpful? Yes
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 4 May 2013

The facility is good but not top of the line, some of the areas in the bathrooms and rooms are showing age. Also, fitness center needs some serious attention - not really up to standards found in most 2 star hotels I travel in for business - expected much more. Staff was quite courteous.

Was this review helpful? Yes
Ronnie_Torres, Owner at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review
15 May 2013

Thank you for your review. We genuinely appreciate and listen to customer feedback, and use it to improve going forward. In fact, we are currently in the process of renovating our entire interior, including our gym. We hope to be able to offer our guests modern rooms and new amenities by the end of the year. I hope you give... More

Aliso Viejo, California, United States
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 May 2013

Booked a colleague here as its near my home and I was impressed with the changes that have been made since it was the Old Holiday Inn. Its very contemporary on the inside and the renovated rooms are very attractive and comfortable. The restaurant was very good for breakfast although a bit pricey. Will definitely use this property again when... More

Was this review helpful? Yes
See 3 more reviews by Steve R for Laguna Hills
Boston, Massachusetts
1 review
1 of 5 stars Reviewed 29 April 2013

I booked my room 1-2 mos in advance and was led ot the website that the hotel rooms was new. Specfically told the rep i booked my room over the phone that i want the new rooms and willing to pay more for it. When I arrived at my room the ceiling has a yellow patch in the ceiling possibly... More

Was this review helpful? Yes
Ronnie_Torres, Front Office Manager at The Hills Hotel, an Ascend Collection by Choice Hotels, responded to this review
1 May 2013

Dear ParkerLight360, I would like to begin my reply by thanking you for sharing your feedback about your recent experience with us! We received many positive feedback about our customer service and the improvements we did in our property especially our newly renovated rooms. I apologize if our service didn't exceed your expectations. I have sent you a private message... More

Danville, California
1 review
5 of 5 stars Reviewed 25 April 2013

I recently stayed for a 5 night, long overdue, southern California visit with friends and family. I chose The Hills for the location and price. I honestly didn't expect to have such a perfect stay. I deliberately got the remodeled room which was amazing. I was very worried as it looked out on the freeway, uh oh noise, well suffice... More

Was this review helpful? Yes
Mesa, Arizona
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 21 April 2013

I have reviewed this hotel in the past and do so again because the experience just gets better each time! I was fortunate to have one of the recently refurbished room and it reflected the thought and style and probably the direction the entire hotel is taking. Refrigerator, microwave, comfortable bed and clean. The friendly front desk and attention to... More

Was this review helpful? Yes
See 4 more reviews by wavemasher for Laguna Hills
Laguna Hills Lodge
Great value on a similar hotel
Laguna Hills, Orange County
4.5 of 5 stars 216 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Laguna Hills
Romantic
Montage Laguna Beach
Montage Laguna Beach 4.5 of 5 stars 535 reviews
Luxury
The Ritz-Carlton Laguna Niguel
The Ritz-Carlton Laguna Niguel 4.5 of 5 stars 675 reviews
Good for business
Travelodge Laguna Beach
Travelodge Laguna Beach 3.5 of 5 stars 194 reviews
Near the beach
Art Hotel - Laguna Beach
Art Hotel - Laguna Beach 4.0 of 5 stars 100 reviews
Show Prices ABS:HotelCheckRates-d267104?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d76724?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d77478?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d226136?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Laguna Hills
Laguna Hills Lodge 4.5 of 5 stars 216 reviews Casa Laguna Inn & Spa 4.5 of 5 stars 608 reviews Courtyard by Marriott Laguna Hil... 4.0 of 5 stars 69 reviews Ayres Hotel Laguna Woods 4.5 of 5 stars 244 reviews
Show Prices ABS:HotelCheckRates-d662460?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d119385?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d77488?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d239825?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 4 hotels in Laguna Hills, ranked by popularity

Been to The Hills Hotel, an Ascend Collection by Choice Hotels? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Hills Hotel, an Ascend Collection by Choice Hotels

Also Known As:
The Hills Hotel, An Ascend Collection By Choice Hotel Laguna Hills
The Hills Hotel, An Ascend Collection By Choice Hotel
Holiday Inn Laguna Hills
Laguna Hills Holiday Inn
Address: 25205 La Paz Road, Laguna Hills, CA 92653-5105
Region: United States > California > Orange County > Laguna Hills
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Laguna Hills
Price range (per night): RM354 - 544
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hills Hotel, an Ascend Collection Hotel, is a full service boutique hotel located in beautiful Laguna Hills. We are proud to be among the O.C’s top premiere hotels, offering amazing access to some of California’s most magnificent beaches, shopping, nightlife, fine dining and deep sea fishing. At The Hills Hotel, we are known for our unique service and flexible staff that are always willing to go above and beyond to serve our guests. Whether you are traveling to Laguna Hills for business or pleasure, individually or with your entire family, you will find a world of comfort and convenient amenities here. Now, it's your turn to Meet, Play, and Relax at The Hills Hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, Booking.com and Tingo so you can book your The Hills Hotel, an Ascend Collection by Choice Hotels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Hills Hotel, an Ascend Collection by Choice Hotels, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Hills Hotel, an Ascend Collection by Choice Hotels
Show the lowest price for this hotel (from our partners)
Show Prices