We have stay here many times and we love it!! The staff is very friendly and helpful.We have never had an issue with any of the rooms we stayed in..Very clean..We will continue to come here knowing that are stay will be just as good as the last time..Also,the recent renovations have made this hotel an even better stay.
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We stayed here one night because our house was being repaired, and we have a small dog that we needed a pet friendly hotel. Well, we should have done our homework. Room was horrible, smoke detector was hanging off the ceiling, toilet was broke, plug in kitchen didn't work, and beds were so hard and noisey that we didn't get...
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Thank you for taking the time to review your recent stay at Extended Stay America Orange County - Lake Forest. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.
We know that our guests have multiple hotel choices, which is why our mission...
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