For such a high end place, I'm still at awe how this property still charges for the smallest amenities and yet gives you a "rebate" for reusing your towels. The property is rather easy to locate at night when the logo is well lit. Staff is very friendly, but during late nights, trainees should not be checking in guests from... More

Very clean hotel, friendly staff and actually quiet rooms for being by the airport. Little noisy by the pool, but didn't spend much time there. Great location for all the sites and beaches and I felt pretty safe as a single female.

We needed a hotel near LAX for an overnight stay as we had an early flight out of LAX the following morning. I primarily chose this hotel for the heavenly bed! Check in was uneventful if a tad long. There were 3 front desk clerks, all helping people and two people inf front of us. Speed and efficiency did not... More

I found the location of the hotel to be the 2nd best factor at this hotel. The room was just so, so and nothing to write home about. It was a little old smelling and needs some what of an update. The 1st best thing about the hotel was the shower gel...yummy.

Great spot for stop over,staff are excellent full of great ideas, the suggestion for trolley to manhattan beach for $5 round trip was excellent. Beds excellent & in room facilities with rain shower head was lovely.

I have come to rely on Airport Hotels that provide the necessary location for quick access to the Airport. When looking for a property , I tend to go with established chains that I frequent alot such as the Starwood Properties. As a SPG Lifetime Platinum guest, I can report this property offers the basics found in a Westin: the... More

This is a hotel that I don’t recommend and it´s in my list of NEVER COME BACK. The room was old, the structure looks decadent to me, but most of all, the Staff disappointed me a lot. Since check I had the sensation they did not care, the when I arrived at my room I was so disappointed that I... More

I agree with the earlier gentleman about the hotel being dishonest and lying to customers faces. I am presently at this hotel as we speak. Here on business and a SPG Gold member. Checked in and asked for an upgrade to be told all the suites were "booked and full" . BUT I was getting a "handicap room" which in... More