Not a bad stay, but compared to some of the other downtown LA properties (yes I did look at other properties while there) it is evident that there is some age to this property. Service was a bright spot and I appreciated everything that the customer service agent did at check in to get things started off on a good... More

If it wasn't for great location and front desk staff, this hotel would be a no go area. Lifts slow. My shower sprayed water all over the floor and spent a week asking them to fix it with no luck. Great new gym when the lifts worked.

As with many other travellers we stayed here for a few nights as part of a longer trip in California. The reception staff were friendly enough but there was a significant problem when our party's reservations suddenly disappeared from the system despite having been there 6 days earlier. The problem was resolved, eventually, but the 'friendliness' seemed to vary according... More

We arrived early morning after a 15 hour flight & were very pleased that there was a room available. The staff were very friendly & helpful. Our room was comfortable & clean which is all you need when staying two nights. The top floor gym had great views & well equipped. We walked to the staples centre & travelled on... More

I am here for a convention and the front desk agent was very professional filled with knowledges. The location is very convenient and I can even walk to the Convention Center if I wanted and did! Shopping is right next door, fitness center is very accessible and the housekeeping staff is right on and especially in knowing the little clues... More

The location is excellent, just across the street to find Metro subway including it shares building with Macy's (but I didn't buy anything there, it's kinda small) plus you can find Wall Greens at the corner. Everything is standard for "Sheraton" except I found small cockroach climbing my leg in one night while I was standing next to my bed,,,... More

This is a nice and convenient hotel. It is a business hotel and you are working near downtown. The train is close and you can walk around the area. The Starwood room is ok and is a good place to visit during your stay. If you wqnt to see the tourist attraction of LA, I wouold stay at a different... More

I stayed here recently for a last minute trip to L.A., I stayed for 2 nights. I was a little worried from some of the reviews I read, but it wasn't bad at all, I don't know why it got some of the other reviews it did. Anyways, my stay was fine. The staff I encountered were all very friendly,... More

Nice business hotel. Stayed here as 2 small blocks away from work. Comfortable and clean. 3 stars as the hotel appear a bit dated. Staff rarely smile or greet you. Next time I would prefer to stay at the JW Marriott or the Ritz if they had a good rate.