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Sheraton Los Angeles Downtown Hotel

3.5 of 5
711 South Hope Street, Los Angeles, CA 90017 (Central L.A)
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Sheraton Los Angeles Downtown Hotel
Ranked #96 of 301 hotels in Los Angeles
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533 reviews from our community

Traveller rating
    125
    188
    138
    48
    34
See reviews for
Families
61
 
Couples
106
 
Solo
61
 
Business
225
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Washington DC, District of Columbia
1 review
3 of 5 stars Reviewed 21 May 2013 NEW

The site I booked through rated this hotel as a 4 out of 5. This hotel is far from that good. The staff and service were fine, but once we reached the room it was a different story. The main problem was that the A/C was not working. Another major issue was parking. The rate was $28 dollars for overnight... More

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Norfolk, NE
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

Not a bad stay, but compared to some of the other downtown LA properties (yes I did look at other properties while there) it is evident that there is some age to this property. Service was a bright spot and I appreciated everything that the customer service agent did at check in to get things started off on a good... More

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Dunedin, New Zealand
1 review
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

If it wasn't for great location and front desk staff, this hotel would be a no go area. Lifts slow. My shower sprayed water all over the floor and spent a week asking them to fix it with no luck. Great new gym when the lifts worked.

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uk
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

As with many other travellers we stayed here for a few nights as part of a longer trip in California. The reception staff were friendly enough but there was a significant problem when our party's reservations suddenly disappeared from the system despite having been there 6 days earlier. The problem was resolved, eventually, but the 'friendliness' seemed to vary according... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We arrived early morning after a 15 hour flight & were very pleased that there was a room available. The staff were very friendly & helpful. Our room was comfortable & clean which is all you need when staying two nights. The top floor gym had great views & well equipped. We walked to the staples centre & travelled on... More

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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

I am here for a convention and the front desk agent was very professional filled with knowledges. The location is very convenient and I can even walk to the Convention Center if I wanted and did! Shopping is right next door, fitness center is very accessible and the housekeeping staff is right on and especially in knowing the little clues... More

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 May 2013

The location is excellent, just across the street to find Metro subway including it shares building with Macy's (but I didn't buy anything there, it's kinda small) plus you can find Wall Greens at the corner. Everything is standard for "Sheraton" except I found small cockroach climbing my leg in one night while I was standing next to my bed,,,... More

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NYC
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 May 2013

This is a nice and convenient hotel. It is a business hotel and you are working near downtown. The train is close and you can walk around the area. The Starwood room is ok and is a good place to visit during your stay. If you wqnt to see the tourist attraction of LA, I wouold stay at a different... More

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Buffalo
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 13 May 2013

I stayed here recently for a last minute trip to L.A., I stayed for 2 nights. I was a little worried from some of the reviews I read, but it wasn't bad at all, I don't know why it got some of the other reviews it did. Anyways, my stay was fine. The staff I encountered were all very friendly,... More

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San Jose, CA
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
204 helpful votes 204 helpful votes
3 of 5 stars Reviewed 12 May 2013

Nice business hotel. Stayed here as 2 small blocks away from work. Comfortable and clean. 3 stars as the hotel appear a bit dated. Staff rarely smile or greet you. Next time I would prefer to stay at the JW Marriott or the Ritz if they had a good rate.

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Sheraton_LA_Downtown, General Manager at Sheraton Los Angeles Downtown Hotel, responded to this review
13 May 2013

Thank you for staying with us and for offering your comments. More

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Additional Information about Sheraton Los Angeles Downtown Hotel

Also Known As:
Sheraton Los Angeles
Los Angeles Sheraton
Address: 711 South Hope Street, Los Angeles, CA 90017
Phone Number:
Region: United States > California > Los Angeles > Central L.A , Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#76 Family Hotels in Los Angeles
Price range (per night): RM531 - 948
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
In the heart of the downtown financial district, the Sheraton Los Angeles Downtown Hotel is an inviting retreat from your hectic lifestyle. Over 40,000 square feet of transformed flexible event space ... more   less 
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Sheraton Los Angeles Downtown Hotel
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