The customer service at this hotel is fantastic! Everyone was very professional and nice. It is a beautiful hotel and affordable. Not to mention security does not let anyone on elevator at night unless they have a key to a room.....love the feeling of being safe! More

I stayed for two weekend nights. It was a good choice for the price. They slide the bill under the door, so I did not bother to check-out. Big mistake, I got the final bill via e-mail with an extra charge for bottled water which was incorrect. More

Stayed for 6 nights at airport Renaissance while my husband was at a convention. Loved that the hotel is not large. Easy to get around, fast elevators. Starbucks and bar in lobby, plus restaurant (sorry we ate out each night). Clean room and anything we asked for was granted! We did have the larger room with sitting area which really... More

We booked 1 night at the beginning of our trip, that included a 7 day parking package. For the price, considering daily parking prices here in LA, it's like the hotel was free. For a Renaissance branded hotel, there was nothing spectacular or luxurious feeling about the hotel, just a basic, nicely decorated, comfortable hotel. The staff are very friendly... More

Stayed there for a quick night's rest before a flight to Vegas. Treated very nicely, efficiently and everything worked like clock work. The hotel is a bit old and slightly tired but very clean and nice still. There is Burger King across the street if you need a quick (and yes, healthy if you choose wisely) bite. There is transportation... More

perfect airport hotel. good shuttle service. clean, comfortable bed. staff was helpful in sending ups package. booked on priceline for amazing price! More

We flew into LA from New Zealand and stayed here as we had a day in LA before an early flight out to Las Vegas. Shuttle from the airport was prompt, and we were able to check in a few hours early. Buffet breakfast was fantastic, although it is a little on the pricey side. Dinner in the restaurant was... More

Just an update from the several times I've stayed here... the staff is really terrific here. They go our of their way to be friendly and helpful. One word of caution for an otherwise great hotel - don't go here for the pool. It's very small, back behind the fitness center, and in kind of a center atrium so the... More

Outdated Renaissance Experience There were three problems during our April stay in the LAX Renaissance Hotel: Our small room was overfilled with outdated mismatching furniture -- it was difficult to navigate in this overstocked room. Five days before I left home, my credit card had been charged for the cost of the room for the entire length of my stay.... More