After reading all the rave reviews I was so excited to book into the SLS for my regular LA trip. I usually stay in Santa Monica but wanted a change. The hotel is fun and funky with its decor. Very modern, poorly lit, the interior is brought outside with fun furniture. But that was about it. Check in was a... More

We enjoyed the SLS hotel. We felt the staff was accomodating from the moment we checked in, when they offered us several different room choices right off the bat. I guess the room we originally booked wasn't ready yet and we were very tired from our flight (and I was sick). They bent over backwards to get us settled right... More

I should have know that I was in trouble the minute I pulled up to the SLS hotel and unloaded my luggage from the cab. The bellman and valet watched me, neither offered me a hand. e. That in itself was indicative of my stay at this very poorly managed hotel. The front desk staff were nice and tried hard,... More

I travel to Los Angeles two to three times a year for work and I typically stay at the W Hollywood Hotel. I decided for my next five-night trip that it was mandatory that I stay somewhere else (the W Hollywood is unbearable after two nights). After some research and a reasonable rate negotiated by my employer’s travel agent, I... More

My husband myself and teenage son stayed there on May 11 & 12-2012. Would not go back. Most of the staff were great ,rooms were beautiful except for the lighting. The driver service and driver was the best thing about the place. Upon check-in they suggested we upgrade to a bigger room to allow for a cot to be brought... More

this holtel was not a 5 star hotel at all !! bathroom was not that clean, the lamp was rusty. the iron was faulty and i could see sparks coming out of the end of the wire !! i then complained abt this and they just said sorry so i repeated that THE IRON HAD SPARKS COMING OUT OF IT.... More

Upon check in, I had no help with my lugguage and there was no door man. The bathtub is weird and same with their shower set-up. I didn't like it at all. They rooms are dark and dingy with mirrors everywhere, which i don't mind but what's the point if you can't see anything. Its great if you're having hanky... More

We had made reservations at Lawry's Prime rib right down the street and were able to walk to it from the hotel which made it a good choice, also I am a starwood member and was able to use my points. This is one of the highest point redemption hotel needed at 12,000 points. I wasn't sure what to expect,... More

I found this hotel quite extravegent and enjoyed every moment of it. The lobby is spontaneous and the staff are welcoming. The rooms are greatly decorated with comfy bedding and an amazing ceiling shower. The furniture is a Philip Starck style and looks amazingly cool but found them too dark for my liking. The room had heaps of practicle uses... More