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All 14 Merced hotels

Hampton Inn & Suites - Merced

2.5 of 5
225 S Parsons, Merced, CA 95340
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Hampton Inn & Suites - Merced
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Ranked #2 of 14 hotels in Merced
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64 reviews from our community

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Date Rating
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 June 2013

It was a last minute trip as we both work in two different hospitals and not often able to get the same days off, but we came to the room to find ants there and asked for them to be removed only to leave and come back to a clean room but still full of ants.

Review collected in partnership with Hampton

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
5 June 2013

We want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and we strive to provide our guests with 100% satisfaction. We appreciate you bringing this to our attention and will work to make sure the problem is addressed with our pest team. I would... More

Arcadia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 May 2013

Staff does not know how to properly deal with customers presenting gift certificates. Gift certificates came only in denominations of $50 and $100. When the bill came to $112.86 the staff was not able to give a proper refund of the amount due back. They only wanted to give rewards points for change back. They should have been able to... More

Review collected in partnership with Hampton

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
2 June 2013

Dear Mr. Paul F: Thank you for choosing to utilize your Gift Certificates during your stay at the Hampton Inn & Suites, Merced. I would like to apologize that the terms and conditions were not pointed out and explained in more detail. The terms and conditions printed on the back of the Gift Certificate state that they are for “payment... More

Temecula, United States
1 review
5 of 5 stars Reviewed 24 May 2013

We had a great stay. Excellent service, staff, and beautiful, clean rooms. We enjoyed the complimentary breakfast, and the fitness center. We will definitely stay here again, if we are ever in Merced, CA.

Review collected in partnership with Hampton

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
2 June 2013

Thank you so much for your feedback! We like to know how we are performing and are glad we met your expectations. We look forward to your return should you find yourself in our area in the future. In Hospitality, the staff and management at The Hampton Inn & Suites Merced More

A TripAdvisor Member
5 of 5 stars Reviewed 23 May 2013

excelalnt service for the price. Entire stay, room , food ,and security were very good. Staff were very professional and freiendly and always willing to help in the event of any help that I needed. I would recommand this hotel very much if any one is in Merced to stay in a hotel. Thanks

Review collected in partnership with Hampton

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Yucaipa, Cambodia
1 review
5 of 5 stars Reviewed 21 May 2013

Very clean and nice accomodations. Not very many restaurants to choose from but overall nice hotel. Pool is a little noisy right next to the fwy but I would stay here again in a heartbeat. The Mexican restaurant across the street is ok, not great.

Review collected in partnership with Hampton

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
24 May 2013

Thank you very much for taking the time to let us know how we are doing. We really appreciate feedback so that we can make each stay better than the last. If you are ever in the area, you may want to try a few other wonderful restaurants that we can suggest. In Hamptonality, Management and Staff at The Hampton... More

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

My employer needed a venue for a small business meeting in Merced. UC Merced could not accommodate, thus I had the task of finding a hotel venue sight unseen. The Hampton Inn & Suites was the only venue that could host our event on the date we needed the meeting space. From the very first phone call until the actual... More

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
24 May 2013

Thank you so much for taking the time to let us know how we are doing. We pride ourselves in taking the extra step to ensure our guests are 100% satisfied. This is something only the Hampton Inn & Suites brand stands by. Your group was a lot of fun. The event was beautiful, the food was great. I can't... More

West Cork
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 25 April 2013

We stayed here last week. The room was comfortable with coffee and free wifi. We had a good breakfast with our first attempt at making waffles! The staff were very friendly, attentive and helpful. The hotel was clean and welcoming. We were visiting to go to Yosemite. It is an ideal place to stay if you are not going to... More

Was this review helpful? Yes 1
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
27 April 2013

We appreciate the time you took to give feedback regarding your most recent stay. We are so pleased that our hotel met your expectations and that your experience was a pleasant one. Thank you again, we look forward to seeing you soon! More

Lincoln, Nebraska, USA
Top Contributor
52 reviews 52 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 15 April 2013 via mobile

I like to stay with the Hilton Brand companies and this hotel offered all of the usual amenities that come with this hotel chain. There was nothing 'over the top' about this hotel, but it was comfortable and the staff were friendly. The outside pool was not the cleanest as it had quite a bit of debris floating around and... More

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
25 April 2013

Thank you for responding to the survey regarding your recent stay at the Merced Hampton Inn & Suites. We appreciate your feedback as it helps us to improve and continue to be in the top levels of Hampton Inns. I truly apologize for the debris in the pool as we have trees around the pool so as to offer some... More

Goleta, California
1 review
5 of 5 stars Reviewed 28 March 2013

one of the best hotel stays i've had - room was perfectly clean, comfortable (bed VERY comfortable), staff friendly, complimentary bedroom more than adequate. near the freeway but i did not hear it (and i'm very sound-sensitive).

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Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
27 April 2013

Thank you for taking the time to let us know how we are doing. We take customer service very seriously and strive to be the best. We are the only hotel in our area that has the 100% satisfaction guarantee and this allows us to stand out above the rest. We hope to see you soon. More

Sacramento
2 reviews
5 of 5 stars Reviewed 27 March 2013

I enjoyed having a microwave and refrigerator in the room. Also, I had access to free wifi. Although near the freeway, you cannot hear the freeway from your room. I slept soundly. The employees are very helpful and accommodating. i recommend the Hampton Inn in Merced.

Was this review helpful? Yes
Tammia G, General Manager at Hampton Inn & Suites - Merced, responded to this review
27 April 2013

Thank you for taking the time to let us know how we are doing. I am glad that we were able to meet your expectations with our accomodations. We have had an upgrade on our internet and it is extremely high speed. We look forward to accomodating you again if you find yourself in our area in the future. More

 
 
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Additional Information about Hampton Inn & Suites - Merced

Also Known As:
Hampton Inn & Suites - Merced Hotel Merced
Hampton Inn & Suites - Merced Hotel
Hampton Inn And Suites - Merced
Hampton Inn Merced
Merced Hampton Inn
Address: 225 S Parsons, Merced, CA 95340
Phone Number:
Region: United States > California > Merced
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Merced
#3 Family Hotels in Merced
Price range (per night): RM324 - 427
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn & Suites - Merced features 83 rooms and suites that include microwaves, refrigerators, coffeemaker, iron and ironing board, and hair dryer, as well as, complimentary wired and wireless high-speed internet access and plasma TV's with a complimentary premium movie channel and pay-per-view movies. We also feature an outdoor swimming pool and whirlpool, fiteness facility, Meeting Room and Executive Board Room, both with high- speed internet access. ... more   less 
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