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Extended Stay America - San Jose - Milpitas - McCarthy Ranch Hotel Reviews, Milpitas

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Extended Stay America - San Jose - Milpitas - McCarthy Ranch

2.5 of 5
330 Cypress Dr., Milpitas, CA 95035 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - San Jose - Milpitas - McCarthy Ranch
10 traveller photos
Ranked #11 of 19 hotels in Milpitas
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    8
    5
    5
    2
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Date Rating
San Jose, California
1 review
1 helpful vote 1 helpful vote
“if ur plan changes.. then ur screwed on the rate..”
1 of 5 stars Reviewed 19 May 2013 NEW

terrible experience .. if you book the hotel for longer duration and say ur plan changes and you need to checkout early.. they will charge u like hell.. almost 3 to 4 times than what you booked for....also watch on the final charges.. they will give receipt of some amount, while they charge more on the card and then later... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
22 May 2013

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding your check-out process is truly regrettable. We are very sorry for your experience. When making a reservation for a long length of stay, the company provides you a discount based on the number of days you will be visiting... More

Milpitas, California
1 review
1 helpful vote 1 helpful vote
“Terrible, would prefer other hotel”
1 of 5 stars Reviewed 18 May 2013

The overall room of the hotel is good and as expected. But the services in the hotel is very bad. This hotel charge for everything - from housekeeping, to laundry to increasing internet speed. As an international traveler, we would expect to have all these facilities. On top of this, they say they provide goof breakfast, but they don't. They... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
20 May 2013

Nikhil - I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenity policy was not communicated to you properly. I am going to work with the staff to ensure we convey the message that laundry, extra housekeeping days and upgraded high... More

Taipei, Taiwan
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Reasonable, but the staff can be better”
3 of 5 stars Reviewed 15 March 2013

I stayed here over 2 month for biz trip, basically the hotel is fine, and the location is good. ( near ranch 99 supermarket ) But the front desk staff really need to improve their service. In January, the heater in my room was broken. I told front desk twice but didn't fix up. Then I asked the staff give... More

Was this review helpful? Yes 1
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
17 March 2013

Thank you for your recent review of Extended Stay America Milpitas McCarthy Ranch. Fulfilling our company’s commitment to provide complete guest satisfaction for each guest that walks through our door is our daily goal. I am so sorry we failed at that mission for you. We would like to offer our sincerest apologies that you experienced issues with your heater... More

Hartford, Connecticut
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Accomodations were fine but "breakfast" fell short.”
3 of 5 stars Reviewed 7 March 2013

Hotel accommodations were fine. Room was clean, bed was comfortable. Staff was very helpful. The main issue I had was the breakfast. Most hotels in this area in this price range offer a lot more than just a cup of coffee and a basket of granola bars at the front desk. The location is convenient, just across 237 from a... More

Was this review helpful? Yes 1
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
9 March 2013

Thank you for taking the time to make us aware of your experience at Extended Stay America San Jose - Milpitas. It is with great pride that we provide clean, comfortable rooms at affordable rates, which is why it was great to read your kind words about the room. However, given the issues you had during your stay, it was... More

Waukegan, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Front-Desk Customer Service”
4 of 5 stars Reviewed 26 February 2013

Tonight is my first night of an almost week-long visit so I'm not yet qualified to give a review on my stay. However, I can say that if the customer service I received from Kelli at the front desk is any sign, then I'm in for a treat. Kelli went above and beyond to help me with my reservation. This... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
27 February 2013

We would like to express our thanks to you for taking the time to publish such a nice review of your stay so far at Extended Stay America Milpitas Mc Carthy Ranch. Kelli is indeed one of our super star Guest Service agents and we will be sure to pass along our thanks as well as yours for her courteous,... More

Hyderabad, India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Nice place to stay for transit”
4 of 5 stars Reviewed 18 February 2013

I stayed here for 8 days and it was perfectly fine. The room is good and have kitchen with all required utincels to cook. Bathrrom is clean and neat. The only issue is with the selection of channels to watc and breakfast. Both dont offer any choice. Over all good value for money if your office location is at walkable... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
21 February 2013

It is with our sincere thanks that we respond to you regarding your recent stay Extended Stay America Milpitas Mc Carthy Ranch. We are happy to hear that your room was clean and fresh and that you enjoyed being able to be near all the things our local area has to offer in the way of shopping, dining and being... More

Milpitas, California
1 review
“Very Good Place to Stay”
5 of 5 stars Reviewed 11 February 2013

It's very good place to stay if you are traveling for more than a week. It has all the amenities to cook and preserve and eat. It was also Located in a good location( Walkable distance to Walmart, Best buy, Ranch). They can improve the Restaurant space and variety of food provided.

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
13 February 2013

I would like to personally thank you for taking time out to write nice things about your experience at Extended Stay America Milpitas Mc Carthy Ranch. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Los Angeles, California
1 review
“Great location and very friendly staff”
5 of 5 stars Reviewed 11 February 2013

In town visiting friends and I wanted a kitchen and something close to stores, since I didn't have a car. It's within walking distance to wal-mart and a lot of restaurants/fast food. The price was fair/average. The staff was very friendly and I will stay again in the future. Housekeeping is not daily but I was able to get fresh... More

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
13 February 2013

Thank you for your recent review of Extended Stay America Milpitas Mc Carthy Ranch. We are so glad to hear that you found our hotel to be centrally located to shopping and restaurants. I am also pleased to know that our staff was helpful and courteous during your stay. Given our hotels commitment to excellent customer service this come as... More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
“Bugs on the bed”
1 of 5 stars Reviewed 8 February 2013

The stay in this facility is absolutely the worst experience I ever had in any hotel. The hotel takes in pets. To make it worse, they don't clean it well. There were horrible bugs, I saw 4 of them, between the bed sheets. That is after a sleepless night with 5-6 big bites on my body. I thought I was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
11 February 2013

A copy of your review was brought to our attention. Please accept my most sincere apologies that your stay was not 100% satisfactory. The staff and I work hard to provide a clean and comfortable visit for each of our guests; it is disheartening to know that we were unable to do this for you. Our company policy is to... More

1 review
“Overall a good place to stay”
4 of 5 stars Reviewed 26 January 2013 via mobile

Rooms are clean, the kitchen came in handy so I didn't have to always eat out. The staff was very friendly. It was a good location, lots of stores and restaurants within walking distance. Price is a little high but I would stay again.

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review
28 January 2013

We would like to thank you for your kind words about your stay at Extended Stay America Milpitas Mc Carthy Ranch. It’s so nice to get great reviews about our hotel and staff. Many travelers find just as you did that having the kitchen amenity comes in handy so you don’t have to eat every meal out during your stay.... More

 
 
Extended Stay America - San Jose - Milpitas - McCarthy Ranch
Extended Stay America - San Jose - Milpitas - McCarthy Ranch
4.0 of 5 stars 23 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Extended Stay America - San Jose - Milpitas - McCarthy Ranch

Also Known As:
Homestead Studio Hotel
Homestead Studio Hotel Milpitas
Homestead Suites Milpitas
Homestead Milpitas
Milpitas Homestead
Milpitas Homestead Suites
Homestead Studio Suites Milpitas
Address: 330 Cypress Dr., Milpitas, CA 95035 (Formerly Homestead Studio Suites)
Region: United States > California > Milpitas
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #11 of 19 hotels in Milpitas
Price range (per night): RM282 - 550
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
330 Cypress Dr.
Milpitas, CA 95035
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