Stayed here a year ago and I complained about the noise from the freeway. Stayed at the opposite end this time and didn't hear any trucks/cars at all. Shawn was who I talked to when making the reservations and he also checked us in. He was a gem and a great asset to this hotel. Very helpful and friendly. Room...
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Reviewed 13 June 2011
Dear phyllisj,
Thank you for returning to our hotel and giving us a second chance! And, thank you for upgrading your review from your previous stay with us. We always like to have the opportunity to redeem ourselves from the rare times we fall below the high standards we have set for our staff, and ourselves. I am glad you...
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I booked a room here for a friend and myself to spend the night when visiting another friend from Modesto. Our room was a nice size, the beds were comfortable, the TV worked fine, the bathroom was beautiful, and we really enjoyed breakfast. There was a pancake machine, and like little kids, we had to try it. The pancakes weren't...
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Dear dwheatl,
We are so glad you chose our hotel to have your “mini vacation” while you were visiting your friend. We are often complimented on the comfort of our beds and the contemporary design of our rooms, and loved hearing that you agree! Our rooms were custom designed for guest comfort, from the layout of the room, the cushiness...
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I have stayed at this motel often in the past and always have been pleased with the facility and the service. Conveniently located adjacent to HWY 99. The afternoon reception is a real treat.
The rooms are up to date and attractive. And their hospitality is excellent.
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Check in was fast/friendly/informative. Room was on first floor and very clean, and appointed, as was the entire property. Bed was very comfortable and outfitted with thick threaded cotton sheets, along with comfortable pillows. Although property is located adjacent to Hwy 99/Sisk Rd/Bangs Ave, you could not hear it from our room or inside the hotel. However, being on the...
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Dear Hook026,
Thank you for your thorough review of our property, it is great to not only hear the things you enjoyed, but the areas in which we can improve upon.
Our housekeeping and maintenance staff are very diligent and take great pride in keeping the entire property looking immaculate! In that same regard, our breakfast staff takes great care...
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My immediate and extended family spent 3 days 2 nights at mentioned location for a funeral. I would like to say that the hospitality and special service extended to us was much appreciated and well beyond "normal" expectations. Of particular note Nikki Hoffman; Director of Sales, defined the best in Customer Service for our family in time of grieving. Her...
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Gina,
Thank you for your touching review, I am glad I was able to help your family in their time of grief. I appreciate your kind words and look forward to seeing you, on better terms, the next time you come to Modesto, or when I make it back to Sparks.
I wish you the very best for the remainder...
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Have to say Bonnie and Nikki were both just super nice and helpful to my family and I. They were so nice and geniune a very rare thing these days. I have stayed at a bunch of different hotels in my day for work. And this was great pleasure!
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Eric,
I am pleased to see that Bonnie and I, as well as the rest of our staff, were able to make your stay such a pleasurable one. Our entire staff genuinely cares about our guests and we all strive to make sure each guest, and the level of customer service they receive, meets the high standards we have set...
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Nice room, comfy bed & good breakfast however 2 cars got broken into and items stolen. Park your car in front of hotel where it is most visible, not on the side of the hotel where there are no room windows. This happened the day after xmas! Hotel parking had big signs stating "hotel not responsible..." however we were informed...
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Overall, good hotel. Probably the top choice in the area. Nice, newer rooms. Descent free breakfast. One warning - Modesto is one of the highest cities in the nation for car theft. We stayed here three nights at Xmas. The morning after Xmas two cars had been broken into. They were parked on the east side of the hotel. Be...
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front staff named Nils was very kind~
hotel was clean...
but because of poor breakfast...4 points
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This hotel is truly a diamond in the ruff! The decor updated and nicely maintained and the customer service from this team is second-to-none! I get the impression that it is THEIR hotel and the TLC shows, from the complimentary reception in the early evenings to the delicious complimentary breakfast in the morning. It's conveniently located, close to shopping and...
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