So we were vacationing in san diego, ca, on our way to burbank, ca our gps died, so we pulled over to get directions, the receptionist, graciously assisted us with a print out, after we asked about a room, she quoted me just under$100.00, for a two bed with flat screen t.v. refrig, and a hot buffet breakfast! french toast,...
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It's certainly a plus to hear your wonderful comments on your recent stay with us and in particular to our Front Desk Agent, Stephanie who went to the extra miles to assist your needs especially at a time when your "GPS" device broke down.
We sincerely thank you for bringing to our attention some housekeeping issues which are helpful to...
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I enjoyed my stay here. Rooms were clean and comfortable. Staff was friendly and helpful to my needs. They responded in a timely manner.
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As always at the Quality Inn & Suites Montebello, we stressed great emphasis on upholding " service with a smile" policy as our way of life.
We thank you for your feedback and look forward to your next stay with us.
The Management
Quality Inn & Suites Montebello
Montebello CA 90640
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This hotel serves my purpose as we're love to visit the Commerce Casino.The room rate was affordable, it was very comfortable and clean, and the overall service is far better from what I would expect. Keep up the good work!
For those Casino players, don't missed on this one.
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Thank you for your complimentary comments, it's just like hitting the jackpot at the Casino.
No amount of words can express our appreciation to you for the positive and encouraging feedback.
We're grateful that you offer your recommendation of our hotel as a place to stay to other Casino players.
The Management
Quality Inn & Suites Montebello
Montebello CA 90640
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I stayed there several time on bussiness and this place always is more than Gracious with their Hospitality ,,,,,their Food is Very Good & Tasty,,,, on friday they have a Relax & Comfy Bar that i got my groove On To On The Dancefloor & their Beer is Super Cold @ Great Prices,,,,Happy Hour as they call it in Los...
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We're thankful that you find the best kept secret of this hotel - it's good food, lively entertainments on Thursdays & Fridays night, and most of all the superb cocktail drinks served during Happy Hours.
As a token of appreciation, on your next visit, the glass of Champagne is on the house.
The Managemnet
Quality Inn & Suites Montebello
Montebello...
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This hotel has a full-service restaurant and bar.Bar on weekends there are different event .The hotel is very close from the big shopping mall.Things in the mall is very cheap. The room is clean and nice. I am very satisfied with the stay.
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We appreciate you taking your time to post a review in Tripadvisor.
From your comments, it appeared that you enjoyed your stay with us, the hotel's facilities, services, and in particular its close proximity to surrounding malls and places of interests.
Thank you, please keep us in mind the next time you're on another shopping spree in this area.
The...
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The hotel isn't as bad as some reviews make it out to be, yes there is some work that could be done to improve the over all appearance of the room, but i feel the location (right off the 5 freeway) and nice staff make up for it. I would deffinitely be staying here next time I need a affordable...
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We are grateful and appreciative of your valued comments during your recent stay and in particular to the overall guest service experience you encountered.
Please be assured that while our top priority is guest's service and satisfaction, maintaining that challenge is always out ultimate goal.
Thank you once agin for sharing your views. We hope to have the opportunity to...
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To begin, the room wasn't ready at 5:00 pm when I wanted to check in. The elevator was scarry and made a very big jolt when it began to move. When I did get into the room, one of the housekeepers barged in. I had to yell at them to get out. The microwave in the room didn't work. The...
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Thank you for taking the time to provide the feedback regarding to our hotel. I'm certainly disappointed that your recent stay was not up to expectation.
Please accept our apology for the inconvenient of a late check in, although our normal checking time is 3:00pm. I've addressed the service and operational issues with the appropriate department and to take corrective...
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This hotel has one thing going for it... it is right off the 5 freeway. This hotel is owned by an Asian company and there are bazaars and events happening there that typically would not be at any other Choice hotel property. The front entrance has a couch in bad need of cleaning or reupholstering. A very pervasive smell was...
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Appreciate your comments and sorry for the shortfalls. The hotel had since then is in the process of improving its general conditions. Plans for carpet replacements in rooms and hallways, and increase lighting are being finalized.
We regret that you missed your breakfast. To better accommodate guests and to ensure that their breakfasts needs are taken care off, our management...
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Horrible hotel and the photos are misleading. I stayed in one of the double "Business Plus" rooms where the table barely accomodated one laptop, the carpet was full of stains and very nasty looking. Not somewhere you wanted to walk barefoot or allow children to play on.
Upon check-in you will be given a slip of paper for the Breakfast...
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Our apology for the deficiencies encountered during your stay. Management has taken remedial steps to improve on the general environment of the hotel with extra lightings, carpet and furniture replacements. The next time you check in, you'll notice the changes.
For clarification purposed, we provide complimentary breakfasts at our Lobby restaurant through the use of " coupon system" . As...
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we stayed at his hotel for 4 nights with kids during our LA visit. It's located in the middle of Disney Land and Universal (approx. 11 miles from here). We booked it through a site by selecting 3 star rating and above.But I didn't get the same experience as other 3 star hotels. And i was really confused by reading...
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Thank you for choosing our hotel for your family vacation. From your comments, it seemed that your stay had been a satisfactory one other than some minor issues with our cleaning staff and Front Desk agents in messing up with your request for room cleaning services. Our standard policy is to encourage guests to use the doorknob “room – cleaning...
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