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Portola Hotel & Spa at Monterey Bay

4.0 of 5
2 Portola Plaza, Monterey, CA 93940
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Portola Hotel & Spa at Monterey Bay
Ranked #8 of 53 hotels in Monterey
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956 reviews from our community

Traveller rating
    429
    294
    119
    82
    32
See reviews for
Families
242
 
Couples
329
 
Solo
43
 
Business
162
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Herne Bay, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 24 May 2013 NEW

Location is perfect, staff are great, food is awesome! Only downside is rooms on one side are noisy because of the road. Bear in mind when booking. Rooms are very nice and comfortable. Bathroom is good if in need of updating. Breakfast buffet is good value, fresh and enough to keep you going for the morning. Staff are well trained... More

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See 5 more reviews by Enjoyyourtrips for Monterey
Napa, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW

..spent a couple nights...TravelZoo special included buffet breakfast which had eggs/omeletes to order(the omelete lady was amazing)/bacon/sausage/fresh cut fruits/oatmeal/yogurt/pancakes/fr toast/more!! all good! hotel is a block walk to old Fisherman's Wharf & in the midst of old downtown with stores/restaurants nearby/Starbucks across the street. Hotel staff very friendly & helpful...carpets/rooms a bit worn but nice. Don't forget the delish warm... More

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See 2 more reviews by charlotte a for Monterey
Castaic
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

This was a last minute vacation and I was still able to get an excellent ocean view room. Everyone from the moment I drove up was extremely professional, yet friendly. Starting with the valet service, warm cookies at check-in, stamps needed, were obtained, and my important mail was sent out. Did I mention the concierge? Excellent!!!!! And room service? Yummy!!!... More

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Modesto,Ca
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

The Portola Plaza Hotel and Spa is a beautiful Hotel in beautiful Monterey. The hotel has a green policy and even offers incentives if you decline maid service for a day.The rooms, while not large are comfortable and very clean. They are walking distance to the wharf and an easy walk to Cannery Row and The Aquariam.The restaurant on site... More

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Sunnyvale, California
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

This is a large hotel located in downtown Monterey. The hotel is a bit dated (quite the 80s feel), but the room we stayed in was clean and had a comfortable king-size bed. I really liked the Keurig coffer maker and large LCD tv. I would avoid staying in any room that is above Alvarado Street (the pedestrian part separating... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

We traveled to Monterey to run the Big Sur International Marathon & the Portola was the host hotel. Despite having the Race Expo in their conference centre as well as being totally booked the hotel was clean, well staffed and relaxing. Valet parking was friendly and always ready with our vehicle. Anne at the concierge was amazing (when she was... More

Was this review helpful? Yes 1
See 8 more reviews by aMcConn for Monterey
Fredericksburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

I spent the night I asked my girlfriend to marry me at this hotel. After being screwed over by Priceline.com, I decided to stay at this hotel, on top of paying for my room from Priceline. and the money I spent on both rooms was worth the experience the Portola gave me. I told the staff before hand my situation... More

Was this review helpful? Yes 1
San Francisco, CA
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 May 2013

Hotel is nicely located for exploring the area. Several cafes located a nice stroll down the street, and behind the hotel is the coastal trail and wharf area. Our hotel room (room 216 in the side building, not the main one where the lobby is located) was nicely furnished - the king bed was very plush and comfortable, looked recently... More

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Ceres, California
1 review
5 of 5 stars Reviewed 10 May 2013

My stay at the Portola Hotel and Spa was great. Good food, Good accomodations, Good service, and great Ambience. I would definitely stay here again. here again. I also reccomend the local food establishments and the historical walking tours which highlite the long histoty of this area

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san luis obispo, ca
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 8 May 2013

Great location, fabulous service, nice rooms. First impression - awesome valets. really nice guys. Ate at I think Jacks? The hotel restaurant. Really delicious (best breadsticks I have ever had) and again excellent customer service , there were probably 35 of us and after about three sips of water they would refill it. I was very impressed with such attentive... More

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Additional Information about Portola Hotel & Spa at Monterey Bay

Also Known As:
Portola Hotel And Spa At Monterey Bay
Portola Hotel Monterey
Portola Hotel Monterey Bay
Address: 2 Portola Plaza, Monterey, CA 93940
Phone Number:
Region: United States > California > Monterey Peninsula > Monterey
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Monterey
#3 Luxury Hotels in Monterey
#8 Family Hotels in Monterey
#9 Romantic Hotels in Monterey
#10 Business Hotels in Monterey
Price range (per night): RM538 - 1,081
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Portola Hotel & Spa is located on the waterfront Monterey. Just steps away from historic Fisherman’s Wharf and the Monterey Bay, the hotel offers 379 nautically inspired guest rooms and suites, two onsite eateries, a full service day spa and much more! ... more   less 
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