Hotel is average. Staff was friendly but property could use an update. Rooms were nice but on the smaller side and parking lot is always full, sometimes its hard to find a parking space. Hotel is close to everything and you could walk to the wharf on a nice day. Continental breakfast was above average due to the automatic pancake... More

Stayed here one night on a trip to San Francisco. Having arrived at 1am we had to wait a few minutes in the cold to check in at a little window on the side of the office which I wasn't used to... but other than that things were fine. It looked packed but all was quiet. Breakfast was continental, the... More

This hotel is an older property but very well maintained. It has a superb breakfast included in the cost of the room and the staff is extremely helpful with suggestions to make the stay more memorable. I would absolutely stay here again if I ever am through Monterey again.

Our son & daughter in law ran the Big Sur Marathon, & my husband & I came along to babysit our 3 grandchildren. Room was spacious, had all the amenities we needed. Breakfast in the morning was adequate to feed an 18 month old, an 8 & 10 year old, plus grandpa & grandma. Check in staff was pleasant, even... More

We stayed here 5 years ago when we got married and we came back this year; the only thing that I did not like was that they did not pick up the dirty towels when they cleaned the room. They did put in clean ones but they left the others on the counter where they were. maybe I should have... More

This is such a convenient location...close to Monterey waterfront, Pacific Grove, Carmel and also the airport. We rented the king suit, which has to be one of the best values in the area. The room was slightly dated, but very clean with 2 big flat screens and a view of the ocean. The room was so quiet, that we felt... More

Obvious pride of ownership, customer service excellent. Great location. We had to find a place in a hurry because of a pending surgery. Trust in Best Western name so went here. Not dissappointed. Staff friendly, facilities clean and comfortable. Will go again when we are on a vacation.

This was one of the few places in Monterey, I had not stayed. I was very impressed with their customer service and effort they made to make sure my experience was very comfortable and convenient. This will be the place I return to next time - nice rooms, very clean, lots of amenities. I didn't have their continental breakfast, but... More

Great little motel in a very convenient location for getting to old town, and most other Monterey destinations. Best Western keeps on improving its customer service and cleanliness. Would definitely stay there again G