My husband and I stayed here only one night. Upon check-in the lady that helped us was RUDE from the time we walked in and seemed like she didn't know what she was doing. The next day, we get a knock at the door at 10a asking "why do we have the maid service sign on the door when we... More

Stay 1 nite, clean room - bed ok decent for price book on hotel.com OK value

Ok, me and my hubby live a city over from this hotel. Yes they are guilty for putting up the wrong photo's of the rooms. But I will say this: The rooms are VERY VERY clean and still nice. Not suites like the pictures show but If your looking for a decent clean room to just get away or have... More

If I could give this establishment a negative score, I would gladly do so. As the other reviews have indicated: the service is horrendous, the "amenities" are non-existent, and the room rates fluctuate mysteriously (i.e., deceptively low rates are offered until you actually arrive at the front desk). When I stayed here, I was treated with utter disrespect by the... More

In general did not live up to what was portrayed on the website; no coffee in the morning...none on the extras business travelers expect.

We booked a week at the Regency, based on the pictures etc on this hotels website - it looked very inviting However when we got there, it was not what it claimed to be - bed was rickety, towels were small and hard, no spa and the breakfast consisted of stale pastries and coffee, nothing else - certainly nothing close... More