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Chase Suite Hotel Newark

3.0 of 5
39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Hotel amenities
Chase Suite Hotel Newark
Ranked #7 of 10 hotels in Newark
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    17
    15
    8
    7
    9
Date Rating
Canada
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 13 April 2012
2
people found this review helpful

This place might be ok, but you need to be aware of what you are getting yourself into. It is easy access to freeways, shopping and restaurants. We stayed here in March 2012 for a few days and had a "two bedroom suite". It is one-bedroom suite with an adjoining hotel room. The place initially looks ok, but is actually... More

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Rockford, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

Recently stayed at Chase suites with my husband who was in Fremont for business. Let me start with the things that were okay about the property. The rooms are well furnished with kitchen items to be able to cook if desired, the bed is comfortable and the bathroom products (lotion/shampoo) were very nice. Now for the rest, 1. the shuttle... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
28 February 2012

Dear cupcakesbyjules, We really appreciate you giving us the opportunity to respond and apologize for the issues you experienced with our shuttle. We also appreciate the positive comments about the rest of our hotel. We strive to accommodate all of our guests and their needs; unfortunately our shuttle requires a 24 hour notice and is based upon availability. Kind regards,... More

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2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

I had a three-day pre-paid reservation at this hotel. Less that 24 hours before I was to arrive, I got an e-mail saying the reservation had been cancelled. When I called the hotel, they said they were overbooked. They took no responsibility for finding me another hotel in the area. I spoke to two different people, both of whom seemed... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
28 February 2012

Dear Tish, I had a chance to review your survey. We strive to accommodate all of our guests and their needs. Been an extended stay hotel the day prior to your arrival we had a group extending for another 30 nights. It was short notice; we called 24 hours in advance to notify you and to give you the choice... More

dominica
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I stayed with my family in a 2-bed room, 2-bath suite for a week in the last week of August'2011. The price is very good. I spent what i would usually spend for a 1-bed room in a comparable hotel. The location is very good too. Close to the freeway sans the noice and many good restaurents around in a... More

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Bakersfield, California
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

We are currently staying in this hotel. We booked the two bedroom suites for a total of six nights. Good: 1. Comfortable living area and beds 2. Clean 3. Located in a nice safe location; very close by a mall, shops, stores, restaurants, and freeway 4. Free Breakfast 5. Friendly staff 6. Free Internet 7. Free parking Need Improvements: 1.... More

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We recently stayed at Chase for a wedding we were attending nearby. We booked the 2-bedroom suite since we were traveling with a toddler who goes to sleep much earlier than me or my husband and the 2-bedroom was only $15 more a night than the 1-bedroom when we booked it. The suite was large and spacious, with an almost... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
20 October 2011

We really appreciate you giving us the opportunity to respond and apologize for the issues you experienced. Our goal is for every Guest to have a great experience during their stay and we obviously missed that mark. I was glad to read your positives comments about our spacious 2 bedroom suite, our breakfast been good and our staff in the... More

Shingle Springs, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

The room I received wasn't a suite but a small room with no refrigerator or kitchen. I was told it was because I booked on priceline. All customers should be treated the same, I will be sure to avoid this property in the future as the rooms aren't as advertised. More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
24 August 2011

I had a chance to review the survey you recently completed. I am very sorry that you were disappointed during your stay. We have 148 suites & 16 standards rooms in our entire hotel. When you book thru another website you are bidding for Run of the house, meaning whatever room is available on the date of your arrival. When... More

California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

I got my room through Priceline and was happy to see that I was staying at a "suite hotel." Usually that means a little more room, including a work desk and couch. I was disappointed, to say the least, when I checked into my room. It was dirty, run-down and very small. Dirty: I've never stayed in a hotel room... More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
24 August 2011

Saying we are sorry just doesn’t seem to be enough. The room you were given needed lots of attention. I know that does not change your experience; but I hope that you can feel confident that we heard your concern and are definitely doing something about it. We have a variety of room types; but when booking thru another website... More

Jamestown, Ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 August 2011

Clean, comfortable beds, quiet, great selection for breakfast. Shopping within walking distance. More

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Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
23 August 2011

Thank you for your recent stay with us, your feedback is truly appreciated! I'm very happy to hear you enjoyed our breakfast. We hope to see you again in near future and hope to make your next stay even greater! Millie Sustache,GM Chase Suite Hotel-Newark,CA More

Upstate NY
Senior Contributor
42 reviews 42 reviews
Reviews in 32 cities Reviews in 32 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 18 July 2011

I stayed in this hotel with my sisters family in a 2 bedroom suite. It was pleasant and comfortable. I don't know why people seem to expect luxury in a budget hotel. Yes, it is showing some age...but there was plenty of hot water and towels, all the appliances worked and the bed was very comfortable. I wasn't particularly impressed... More

Was this review helpful? Yes
Newark-GM, General Manager at Chase Suite Hotel Newark, responded to this review
23 August 2011

Thank you for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. Millie Sustache,GM Chase Suite Hotel-Newark,CA More

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Additional Information about Chase Suite Hotel Newark

  • Chase Suite Newark
  • Newark Chase Suite Hotel
Address: 39150 Cedar Boulevard, Newark, CA 94560 (Formerly Woodfin Suites)
Price range (per night):* RM317 - 411

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Chase Suite Hotel Newark
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