The exterior of Balboa Inn and location is beautiful. However, for the price we paid for one night's stay (approx. 250), we expected more for our room. We understand that the building is old, but that did not explain why there was tape on some parts of the carpet in the hallways, unattractive and small rooms and the valet parking... More

First off, the inn is very nice and quaint and right at the base of the pier. I really liked that the Cabo Cantina was right across the street. The two most important things to me though are quiet rooms and a cold AC I can adjust. The standard room I received did not look anything like the pics online.... More

They should have dumpsters instead of stars, and I'd give this place 4 dumpsters. Their website says "Location, Location, Location," and that's all they've got going for it. First thing they said when we checked in, even before "Hello" was to point to the sign that said "$3.50 per night energy surcharge." I stated it was not disclosed on the... More

Terrible customer service. The room was the smallest low budget room I have ever stayed in. A motel six would have been nicer. The manager was rude and dishonest, tried to charge us more than our friends were paying for better rooms!!! Unreal....!!! I've never had such a bad experience at a hotel before. I would avoid this place like... More

Don't ever expect to get your money back if you experience anything unreasonable. You won't. This hotel has NO class in how it is run. They DON'T care if you are unhappy, but they'll pretend they do. Don't know how this place gets any good reviews at all. It is old and not kept clean. It is noisy and the... More

This was by far, the worst hotel that me and my girlfriend ever stayed in. The room was over priced, old, broken down and noisy. We had two very active neighbors that kept making noise all throughout the night until 2:30 AM. The hot water from the restroom was broken. The carpet was extremely dirty. Bed is uncomfortable. Pillows are... More

I use to live in this area so I knew the area well and knew right where I wanted to be. I had known the exterior of this hotel but never been in. I read the reviews on here when planning to visit friends and family in the area. I was SO nervous after reading the reviews for the old... More

I travel frequently to the OC for work, so am familiar with the area and had passed by the Balboa Inn many times. The location is great – right on the peninsula, steps away from the beach, the pier and the Fun Zone. But location is pretty much the only saving grace of this hotel. On the outside, the hotel... More

My girlfriends and I stayed at Balboa Inn for one of their 50th birthdays.We we're excited , the hotel looked amazing on the web site. It was the dirtest , the rooms were filthy, cobwebs every where.Bathrooms where not clean. TV in one room didn't even work. The furniture looked like it was bought at the goodwill. Management was very... More