OK rooms, back alley location, Hegenberger Loop, off Hegenberger Road. Made reservation 1 week ago. Most people get a hotel, because they are not from the particular area. This place is tucked away where you can't see it. Dark, high speed traffic 45MPH, you can't slow down and look for it. Marriott Courtyard, Hilton, are about the same price. Will... More

I have stayed and many Best Western hotels throughout the years and this one certainly would not qualify as a B/W Plus in my opinion. I booked two rooms for my adult children, and my boyfriend and I. I called several times to make sure it was a park and fly and when checking in, was told that there was... More

My 83 year old dad and I stayed here the night before our flight out of Oakland. The room they gave us on the second floor was 81 degrees in April at 7 PM. And the A/C unit DID NOT WORK. I asked for another room. The room on the third floor they gave us, the AC unit DID NOT... More

We were on our way back from visiting family in San Jose and I wanted to go see an Oakland A's game. This was the closest hotel I could find to the stadium (and it is close, only a five-minute drive) and the reviews were good and the price was a little high, but within our typical budget. There's nothing... More

Spent night there before leaving to hawaii. The shuttle was excellent, room was nice, comfortable quiet. Breakfast had lots of choices thought it was tacky for the breakfast attendant to put a tip jar out for a complimentary breakfast . Wish employees of hotel would let the guests get there breakfast before they help themselves. Staff at front desk were... More

I spoke to a "live Person" on the phone when I made the reservation three months previous to my stay,believing I was in contact with the property's front desk. I was quoted a very good rate for either a suite or a room. The difference was a jacuzzi tub. Sounded good to me after a long flight and late arrival.... More