My mothers plane was delayed 3 hours at Ontario and she would not be able to catch her connecting flight. She was given a free night by Southwest Airlines at the Comfort Suite. When we arrived we were informed that the hotel was booked full but they would upgrade her to DoubleTree hotel and Comfort would pay the difference. Joan,...
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This is the best hotel in the southern California bar none, Every evening coming in from job site
there was always dishes of peanuts around the lobby. You are greated always with a smile,
The breakfast was great fresh eggs, the best. any time I'm working the south I stay in ontario ca
and drive back and forth.The staff is...
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Dear Richard F,
Thank you so much for your kind compliments of our hotel and staff! We love having you stay here with us, you are always such a joy to have. Based on your review, Im guessing that maybe the 1 out of 5 star rating was an accident, hehe! We appreciate your patronage Richard and we look forward...
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We ended up here at the Comfort Suites while on a California/Arizona road trip. Our reservation was actually for the Doubletree, and upon arrival there we were notified that there was a planned power outage approaching. Apparently there was a chance the power might be out until 5:30 AM, which wasn't our idea of fun (dark hotel with a flashlight...
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Dear SouthwestRoadTripper,
I am so excited to hear that you enjoyed your stay with us here at the Comfort Suites Ontario Airport! Im pleased that you found your accomodations with us to be better than you had anticipated. We try our best to make each guest feel welcomed and comfortable during their stay. Im happy to hear that you enjoyed...
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I recently traveled here to watch the Tour of California bicycle race and as a mini birthday/anniversary trip. We arrived around 4 hours from our check in time. We were told our room was not ready but the front desk staff immediately contacted housekeeping to have our room prepped. A twenty minute wait was nothing in the overall scheme of...
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Dear Bomb_Dawg,
Wow, thank you so very much for all of your compliments! It truely means so much to my staff and I, and I have shared this with them as well. Im delighted that you noticed and appreciate our attention to detail. We try to anticipate the needs of our guests and try to make each and every stay...
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we stayed at this hotel for 3nights the rooms are clean i would give this hotel 10 for being so clean and its new. rooms are very large bathrooms are clean and large, i wish if they had room service for food it would be so much better. these guys really need a restaurant or some sort of food for...
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Dear Mike J,
Thank you for taking the time to come to Trip Advisor and review our hotel. Im happy to hear that you found your accomodations to be large, clean and comfortable. I hope that you were able to enjoy the complimentary hot breakfast buffet that we offer each morning. Whilst we dont have room service, we do offer...
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I am physically handicapped and stayed here with my teenage daughter and 11 year old son for Spring Break March 2012. The entire stay was a fantastic experience, loved the hotel decor, amazing breakfast, safe area, very clean room and pool, and very friendly staff. I received the extra help I needed which included various shuttle rides and assistance with...
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Dear LRobertsontwu,
We are thrilled to hear that you and your family so thoroughly enjoyed your stay with us! I have shared your wonderful compliments with my staff. Im so glad that your son loved the pool so much... it sure is fun out there! Thank you so much for taking the time to review our hotel and we look...
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I stayed here because I had an early flight out of Ontario airport the next morning. The room was very clean and spacious. The only possible downside was the room walls seemed to be a little thin. That or the guest next to my room was VERY loud. The 2 front desk people I talked to were very nice and...
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Dear andb2000,
Thank you so much for staying with us here at the Comfort Suites Ontario Airport! Im pleased that you found our location to be convenient for your travel needs. If at anytime in the future you are experiencing excessive noise from neighboring rooms, we encourage you to call us at the front desk so we may help solve...
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My family and I stayed at this hotel for 4 nights.
I was pleasantly surprised by the cleanliness of the room and the quality of the bed linen. The breakfast was nice. The woman who worked in the breakfast area was very pleasant and efficient. And kudos to the housekeeping staff who did a great job every day cleaning our...
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Rate is not an issue. We are an all suite hotel. All of the suites are approx. the same size. Two Queen Beds and a pull out couch can sleep up to six guests. Luggage can make the room smaller with 10 plus bags. Housekeeping does a great job and always appreciates when guests notice their hard work. A free...
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I've stayed at a lot of hotels in my life and this would be on my best list. The front desk folks were helpful and courteous. The rooms were spacious and accommodating. The Breakfast was outstanding. The pool and the exercise facilities were the best. All and all a great stay. We even got candy bars rather than mints on...
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Dear Douglas G,
I cannot tell you how much it means to us that you felt our hotel is among the best out there. We do our best to exceed our guests expectations in each and every area and we are so pleased that you enjoyed all that we have to offer. Thank you very much for coming to Trip...
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I am a single woman that travels alone.This hotel is a clean, comfortable, and safe place to stay. The beds are comfortable and their complimentary breakfast is plentiful, fresh and tasty.They have a convenient park and fly rate. Their shuttle is fast and dependable. I will be going back to this hotel for my future trips.
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Dear Teresa3241,
Thank you so much for your wonderful feedback and thank you for choosing our hotel! I am so glad to hear that you felt safe and comfortable here and that you enjoyed our plentiful, fresh breakfast. Come back and see us again soon, our shuttle is always ready for you!
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34 Reviews
