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Ayres Suites Ontario at the Mills Mall

3.0 of 5
4370 Mills Circle, Ontario, CA 91764
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Ayres Suites Ontario at the Mills Mall
Ranked #7 of 42 hotels in Ontario
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    30
    13
    6
    2
    3
Date Rating
Salem Or.
1 review
1 of 5 stars Reviewed 22 May 2012 NEW

I booked this hotel through expedia and was quite happy with the accommodation's when I arrived. I was less that pleased that there were a number of hairs left in the shower and on the nightstand, this wasn't a huge issue but nevertheless its what I experienced there. What really was a problem though was the police banging on my... More

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Ayres Hotels, General Manager at Ayres Suites Ontario at the Mills Mall, responded to this review
24 May 2012

Dear Dave – Thank you very much for taking the time to review our hotel. I am truly sorry for any inconvenience caused by this incident. Safety is and always will be of paramount importance to us. The hotel features a maximum number of security cameras and the entire property is locked down at 10 pm nightly. The police station... More

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 14 May 2012

We were not looking in Ontario for our visit to our sons graduation down the highway, but having read the reviews on trip advisor, we decided to try it out and commute. We were very happy with our decision. The hotel is beautiful. Our suite was spacious and lovely. The service was excellent. Even the breakfast, which we had planned... More

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Orlando,FL
Top Contributor
61 reviews 61 reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 7 May 2012

I stayed there recently on a business trip, and was not familiar with the Ayres brand, so didn't quite know what to expect. I was very pleased, the hotel lived up to all requirements and provided nice accomodations for a week long stay. I would say this is comparable to a nice Hampton Inn, but probably superior in the overall... More

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Las Vegas, Nevada
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 April 2012

First our rate was excellent for such a comfortable and well appointed suite. the beds were comfortable and the rooms and hallways very soundproof which is important when traveling with a soccer team or important to other guests. Bring your lap top as WiFi is free. I was chaperoning 5 - 16 year old soccer players to a soccer tournament... More

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Texas
Senior Contributor
46 reviews 46 reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 25 April 2012

We got this hotel on hotwire twice on our recent stay in CA. We stayed here the night we came into the area and the night before our flight. We stayed on the top floor the first night and the bottom floor that last night. Both nights we were greeted by a very friendly front desk person. We had a... More

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See 2 more reviews by dsg560 for Ontario
houston
1 review
5 of 5 stars Reviewed 24 April 2012

My check in was a bit rough; I booked through an online travel agent and somehow my reservation didn't make it to the hotel but my credit was charge. The front desk was very professional and accommodating. They found a room for us and we had a beautiful weekend. The breakfast was very good. Usually hotel breakfast offer hard boiled... More

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Des Moines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 April 2012

Hotel was not bad. Clean enough. Nice enough customer service. Not the greatest neighborhood, but not awful. Rooms were okay for the price. Mall is close, but it is a fairly "ghetto" mall in that things are a little rundown, the area is sketchy. Definitely wouldn't be walking my dog alone around this hotel. Otherwise, it was fine. Breakfast was... More

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Ayres Hotels, General Manager at Ayres Suites Ontario at the Mills Mall, responded to this review
26 April 2012

Dear Traci - Thank you very much for your candid review. While I am pleased to hear that you found the accommodations, service, and cleanliness satisfactory, I do apologize for any issues regarding the breakfast. We regularly revisit our breakfast offerings for quality and variety as we want all guests to be satisfied with our complimentary full American breakfast, so... More

Ottawa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 April 2012

Our stay was incredible. The room was clean and included a mini fridge, microwave, couch, coffee table, small dining table and chairs. The included breakfast was outstanding; no doubt the best of any hotel I've stayed in. Eggs, meat, potato, cheese, waffles, bagels, toast, cereals, juices, coffees, etc. The works. Every evening from 5pm to 7pm there is Social Hour,... More

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See 3 more reviews by static0verdrive for Ontario
Ayres Hotels, General Manager at Ayres Suites Ontario at the Mills Mall, responded to this review
20 April 2012

Dear Static0verdrive - We appreciate you taking the time to share your experience on TripAdvisor. Thank you for choosing our hotel for your visit and for your very kind words. I am so pleased that you found everything from the many breakfast offerings to the cleanliness of the hotel satisfactory and that they lent themselves to an exceptional stay. We... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Stayed for one night while in Ontario. Very convenient walk to mall and close to freeway, but quiet. Room is clean. More

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See 3 more reviews by Firstlimo for Ontario
Valley Center, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 March 2012
1
person found this review helpful

Our employees stay at Ayres Suites in ontario when we have to go to Audi and MBZ training at the factory. And we send all our employees there because we continue to have excellent customer service in all areas of the hotel business..Your staff is always very friendly and happy . and to me that speaks volumes.. Thanks for continued... More

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Additional Information about Ayres Suites Ontario at the Mills Mall

  • Ayres Hotel Ontario
  • Ayres Suites Mills Mall Ontario
Address: 4370 Mills Circle, Ontario, CA 91764
Price range (per night):* RM311 - 418

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Ayres Suites Ontario at the Mills Mall
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