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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3.0 of 5
3400 Shelby Street, Ontario, CA 91764
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
Ranked #24 of 42 hotels in Ontario
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    23
    24
    12
    6
    7
Date Rating
Columbia, mo
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW

As a woman staying here when traveling for work, I did NOT feel safe at this hotel as all. The rooms are outside entry and there were a ton of men loitering around the property. I don't know if they were guests or not, but the hanging around outside guest rooms is not acceptable. Even at midnight, there were groups... More

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Doha, Qatar
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 8 May 2012

I've stayed in this hotel for a month last April, and that was my second time there. Actually i decided to stay there for the second time since i had a good experience in the first time on 2009, however this time it was so bad. Briefly I'd not decide to choose this place anymore for the following reasons: 1.... More

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See 2 more reviews by Moony Z for Ontario

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Lebanon, New Jersey
Top Contributor
345 reviews 345 reviews
Reviews in 147 cities Reviews in 147 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 May 2012

Nice room, nice shower, good check-in service. Friendly staff at breakfast – and, best of all – excellent food at breakfast (for free). Only negative is that they put us on the highway side – don't take a room there. More

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Fremont, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 23 April 2012

We have been going to this Best Western for years and every time, the place has been upgraded in some way. Seems like in the last few years that isn't the case anymore. The place is still nice but you can see that the upkeep is not the same. Little things, like missing knobs, dusty vents, non working refrigerators, etc.... More

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Belmopan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 23 April 2012

My family of 4 and 1/2 enjoyed their stay overall. There was always a decent spread for breakfast. Our outings didn't allow my wife and I to get back to the complimentary drinks, but just knowing it was there was comforting. The staff did respond well to one or 2 housekeeping issues, but we arrived way past arranged time. There... More

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See 2 more reviews by CaribbeanCruisersX4 for Ontario
Las Vegas, NV
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 10 April 2012

We only stayed at this hotel from 9:00 PM - 6:30 AM. I just wanted to let everyone know the highway traffic will keep you up all night so bring your earplugs and hopefully you do not need to hear the alarm clock in the morning. And the pillows and bulky and hard. I was miserable. More

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Dearborn Heights, Mi
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

Great hotel, clean rooms, friendly staff, close to freeway and restaurants, great price. Best free breakfast buffet at any hotel I've stayed at. More

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Concord, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 March 2012

Had a reservation for 5 night but stayed only one. First room they gave me smelled like i isopropyl alcohol or some other strong chemical odor. I had to wonder what sort of activities were going on in there in the past. They gave me another room but it was next to someone who must have been half deaf as... More

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mariposa
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 March 2012

nice room for the price. was there for nascar weekend.very close to track and easy to get to and from the track.no fox local channel on the tv.the breakfast need to have a gravey with flavor runny as water. More

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San Luis Obispo, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

We were totally let down by this hotel. We made our reservation almost a year in advance and for a specific room they have. We were told this was no problem when we called to make the reservation and promised the room. We called in person to make the reservation rather than get a less expensive room on their online... More

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Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

  • Best Western Ontario
  • Ontario Best Western
Address: 3400 Shelby Street, Ontario, CA 91764
Price range (per night):* RM280 - 355

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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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