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BEST WESTERN PLUS Palm Desert Resort

3.0 of 5
74695 Highway 111, Palm Desert, CA 92260
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BEST WESTERN PLUS Palm Desert Resort
Ranked #14 of 22 hotels in Palm Desert
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232 reviews from our community

    Trip type
Traveller rating
    59
    89
    53
    18
    13
Date Rating
Santa Barbara, California, Usa
1 review
4 of 5 stars Reviewed 16 May 2013 NEW

My wife and I and our dog have stayed here 4 times and every time we are very happy with the room and the full breakfast. The rooms are clean and so are the grounds. The people at the front desk are great. The location is great!

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Review collected in partnership with Best Western

Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 7 May 2013

The staff is extremely accommodating (especially Aldo). The rooms are spacious and the beds are dreamy. The pool is well kept up and a perfect temperature. It is near the Living Desert Museum and the College of the Desert Swap meet. Be sure to spend Thursday night at the street festival in Palm Springs. Take the tram to Mt Jacinto.... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
8 May 2013

Thank you for taking the time to review our hotel. We are glad that we fit your needs and are located centrally to all the good things our desert has to offer. We hope to see you again in the future. More

Granite Bay, CA
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 7 May 2013

Waited too long to find housing for Coachella and ended up staying here as it was the cheapest I could find without going "off-brand". Pros: Check in was fast and easy. Beds comfortable. Room Clean - initially Eggs made to order at the included continental breakfast Crispy bacon CVS and grocery store convenient walking distance Upscale shopping nearby Refrigerator, iron... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
8 May 2013

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. You made it very easy to see what you liked and didnt like and we will use the feedback to better improve our services. I apologize for the noise that kept you awake during your stay. We hope to see you back next year for the Coachella Valley... More

Yucaipa, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 May 2013 via mobile

This hotel will remind most of those places you stay that are unplanned. Much like a resting spot after 500 milesof driving and you only have one choice or its another 100 miles of driving to the next town. Only difference is this place is right in the middle of the high end El Paseo shopping district. Ruth's Chris Steakhouse... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
7 May 2013

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. I would like to apologize for not exceeding your expectations and we appreciate all feedback that we are given. We want all our guests to enjoy a good time while at the hotel unfortunately they made you feel uncomfortable. More

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Pasadena, California
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 May 2013

I stayed here overnight on May 1. I made the reservation on expedia, and when I checked in. It literally took all of about 2 or 3 minutes. They gave me my room key with a map of the hotel, and showed me where my room was. The hotel is spread out a little bit it's good. The grounds were... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
7 May 2013

Thank you for choosing to stay at the BEST WESTERN PLUS Palm Desert Resort. We are glad to hear that our hotel fit all your needs. We hope you will come out and see us again in the future. More

San Diego, California
1 review
5 of 5 stars Reviewed 26 April 2013

We stayed two nights at this location. The people were very nice and accommodating in every way. I can't speak highly enough for Veronica as she was as professional and helpful as could be.Quite honestly the entire staff was so pleasant. What a lovely group of employees you are fortunate to have there. Thanks so much for a great stay.... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
30 April 2013

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. We are glad that our staff could take care of all your needs and that you had a pleasant stay. We look forward to seeing you again in the future. More

Scottsdale, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 26 April 2013

So I spent 3 nights here during Coachella Weekend 1 (because my usual hotel had all rooms blocked for the festival promoter, Goldenvoice), only to walk into a completely old/dated/run-down room -- carpets were stained & filthy (like you wouldn't dare think of walking around the room barefoot), doors to the bathroom & closets were totally beat-up and dated (looked... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
30 April 2013

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. We are sorry that we did not meet your expectations. Your review will help us make improvements to better our service. We are glad that you enjoyed the breakfast but apologize that the wait was long. More

Winnipeg, Manitoba
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 24 April 2013

Stayed here because of other reviews, wondering if they stayed at this hotel. Yes the staff was very good, we did have an issue with our air conditioning, called, got instructions on how to rest it, but had to leave for the evening. When we returned it was still not working, tried to reset it again, cooled the room off... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
30 April 2013

Thank you for staying at the BEST WESTERN PLUS Palm Desert Resort. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future More

Columbus, Ohio
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 April 2013

The young man that checked us in was unfriendly and surly. It was awkward finding our room and it was comfortable even though on the smallish side. The hotel is older and of a 3-story 'motel' style. The location was a bit out of the way for us, but there were many restaurants to choose from close by so we... More

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bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
30 April 2013

Thank you for taking the time to review our hotel. We appreciate all the feedback you can give us and will use it to make improvements to our property. We are glad that you enjoyed the breakfast in the morning. More

Calgary, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 April 2013 via mobile

A year ago I gave this hotel top marks except for the poor pool deck chairs. I let the manager know and this year I came back to beautiful new pool furniture. I had an issue with noisy neighbours one night and immediately staff dealt with the issue and offered me an alternate location the next day. GREAT STAFF!

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See 2 more reviews by freezer_12 for Palm Desert
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review
23 April 2013

Thank you for coming back to our location! We are glad that we could find an area that needed updating and made sure we took care of it. Our staff wants to make sure you have a great stay and its nice to hear we responded to an issue right away. Thank you again for staying and we hope to... More

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Additional Information about BEST WESTERN PLUS Palm Desert Resort

Also Known As:
Best Western Plus Palm Desert Hotel Palm Desert
Best Western Plus Palm Desert Hotel
Best Western Palm Desert
Palm Desert Best Western
Address: 74695 Highway 111, Palm Desert, CA 92260
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Desert
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotels in Palm Desert
#11 Family Hotels in Palm Desert
Price range (per night): RM250 - 404
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Choose this pet-friendly Coachella Valley hotel located centrally in Palm Desert close to Indian Wells Tennis Gardens, PGA WEST golf course, and Joshua Tree National Park.Welcome to the BEST WESTERN PLUS Palm Desert Resort where guests can expect a friendly and knowledgeable staff, clean guest rooms with outdoor patios or balconies and a hot cooked to order breakfast. The hotel is situated in the heart of Palm Desert close to Highway 111 and minutes from Interstate 10.Enjoy the view from one of our 130 guest rooms or 22 suites with cable television with HBO and complimentary high speed internet access. Relax in the heated pool and spa with outdoor cooling mist system. Additional amenities include 2 tennis courts, exercise facility, business services and meeting facilities.The BEST WESTERN PLUS Palm Desert Resort located conveniently close to the Palm Springs Intl. Airport, Palm Springs Convention Center, and El Paseo Shopping District. Also within 20 minutes are 3 casinos (Fantasy Springs, Spa Resort Casino, and Agua Caliente Casino), Big League Dreams Sports Park, College of the Desert where they hold the street fair every weekend and the McCallum Theater. ... more   less 
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