Large, suite-type rooms, very friendly and helpful staff, free breakfast and evening food offerings, easy access parking, close to a variety of restaurants and very quiet. My favorite stay in Palmdale (and Marriott points).
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The room was actually a suite, or at least a single large room with a kitchen. The hotel was pleasant. The staff was helpful. The complimentary breakfast included hot foods, and was quite enjoyable.
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Greetings!
Thank you very much for your comments. We truly value your feedback and will share your comments with our staff. As you mentioned, our all-suite hotel provides guests with the additional comfort of rooms that are 30% larger than standard hotel rooms. We are glad that you found our breakfast buffet to be enjoyable and an exceptional value.
We...
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Great staff, comfortable rooms, pet friendly, great hot buffet breakfasts and clean pool and whirlpool spa.
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Greetings!
We are grateful for your feedback on your enjoyable experience at our hotel. We pride ourselves on making an earnest effort to help every guest feel at home -- even our four-legged friends!
We look forward to seeing you on your next visit. Please feel free to reach me at the hotel if there is anything that I may...
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Stuck there due to snow. Treated us great! Hotel was clean, comfortable, helpful, I'd stay there again!
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Greetings!
Thank you for your comments. It is unfortunate that you were stuck due to the inclement weather but we were glad to have you! We appreciate your sharing about our clean & comfortable rooms. We strive to provide a high level of comfort so that you feel at home. We look forward to seeing you on your next visit...under...
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The rooms at the Residence Inn Palmdale are very clean and fairly well appointed. We stayed in the King studio. There is no fireplace, contrary to what the Marriott website says. The rooms have been somewhat updated, but it is an older property. They do keep it very clean, and the housekeeping service is great. Breakfast is OK - it...
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Greetings!
Thank you for your comments. We apologize that your experience did not meet the standards that we strive for and appreciate your feedback. We will look further into this. Please allow me the opportunity to correct this if you could give me a call at your convenience. We hope that you would allow us another opportunity to provide a...
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We arrived @ 3pm and our room was ready as expected. We opted for a 2 bdrm suite as we have 3 children, 2 of them teenagers. Spacious rooms each with their own bath, full kitchen, full size fridge, stove, micro, dishwsher, pots pans plates etc. Didn't really use any of it but if we had it would have been...
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Greetings!
Thank you for your feedback, and we are glad that your family enjoyed the amenities at our hotel. Feedback such as yours prove why our Residence Inn Palmdale hotel is a preferred destination for many of the families attending the soccer tournaments in Palmdale and Lancaster. We offer clean and spacious Studio, 1-bedroom, and 2-bedroom suites. In addition, each...
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I booked a week at the Residence Inn because it was close to work. Also, the reviews were very favorable. The first day, I returned to my room 20 minutes before the cleaning crew went home only to find that it had not been serviced. I was gone for over 10 hours; all I wanted was to kick off my...
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Greetings!
Thank you for your feedback and I am sorry where we may have fallen short. Since your last visit, we have made several strides in our service scores and overall guest satisfaction. We have improved our wireless internet connectivity throughout the hotel. We hope that you will give us another try on your next visit to the area. Please...
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We booked a one night stay at the Residence Inn in Palmdale. We were greeted by friendly and efficient staff the minute we walked in the door. We had asked for a quiet location and they made sure that we got such a room and even upgraded us from a one bedroom suite to a two bedroom suite. Our room...
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Greetings!
Thank you for your comments! We are thrilled that you chose our Residence Inn Palmdale hotel for your visit to our area and hope that we will see you on your next visit.
Sincerely,
Zachary Bird
General Manager
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I am a traveling salesman always on the run. I pass through Palmdale at least twice a month. I usually stay at the Holiday inn but this time i saw the Residence Inn from the freeway and decided to give it a shot. I was amazed by the interior of the hotel. Very clean and comfortable. I stayed in one...
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Greetings!
Thank you for your comments! We are thrilled that you chose our Residence Inn Palmdale hotel for your visit to our area and hope that we will see you on your next visit.
Sincerely,
Zachary Bird
General Manager
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I booked a suite which included a fully stocked kitchen with dishwasher, table settings and pots & pans. Cable TV in both bedroom & living room. Sofa is also a sofa bed. Desk with modem plugs. Free complimentary breakfast and light evening snacks every day. Very conveniently located next to highway, mall, stores, restaurants, and fast food places.Rooms were kept...
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