The Courtyard is an old hotel and could use some minor updating to the bathrooms, however it was clean and comfortable.
The evening staff at the Bistro is excellent friendly and fast. The morning staff at the Bistro could take lessons. They were not up to par with the evening staff and were not as busy.
All said it was...
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Flfoodiegirl:
Thank you for your review and we're glad that you enjoyed your stay. Our goal is to ensure the utmost quality and consistency. We hope to see you again soon!
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We stayed here for 4 nights at the end of April as we were attending a wedding in Pasadena and it ticked every box for us. We had a large room looking over the pool area (so it was very quiet at night) with a desk, fridge, microwave, TV and sofa. The enormous king sized bed was one of the...
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Thank you so much for your positive comments regarding your recent stay. We truly appreciate you taking the time to share your Pasadena experience.
PS: We will do our best to get the NYPD Football team back for your entertainment!
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Hotels in Pasadena are few and far between, and the Marriott served us very well. Great location. The rooms are standard hotel rooms, beds are comfortable. Staff was friendly and helpful. We visited mid week and there was a bustling business clientele.
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Thank you so much for taking the time to write about your positive experience with our great location, comfortable beds and great staff. We realize you have many choices and are most thankful for choosing us. We look forward to your next visit.
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I'm here on business, so when I got into the room and set up everything on the desk, I was warm, so I looked to my right and there was one of those old kind of air conditioning/heating units. I turned it on and had cold air blowing on me while I was working. I finally turned off the air...
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K8Mac1,
Thank you very much for your review and appreciate the acknowledgement of the problem with the light bulb. We're glad to see that our front desk and restaurant staff were able to accommodate you during your stay. We look forward to serving you again.
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Always a good stay at this hotel. Friendly, helpful staff and nice amenities.
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Phyllis, Thank you for your wonderful review! We are so glad that you found our staff both helpful and friendly. We look forward to serving you again in the near future.
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Once or twice a year we stay in this hotel while visiting the Los Angeles area. Invariably we remark to each other how comfortable, convenient, and customer-friendly this hotel is. The location works well: just off the 210 and Ventura freeways, a couple blocks from the Metro station, and surrounded by excellent restaurants and local shops. The Huntington and Norton...
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BartlettSF:
Thank you for your recent review! We greatly appreciate your recognition of our staff. Additionally, we’re glad to see that you found our hotel not only comfortable, but also convenient for all of your entertainment needs. We hope to see you soon!
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Stayed here for a quick evening in Pasadena. Rooms were clean and spacious. Mattress and pillows very comfortable. Bathroom large and well-equipped. Towels thick. TV HD. Refrigerator nice, quiet, and clean. Safe area, safe parking, and pleasant entry area (Starbucks in the lobby!). Can easily stroll to many restaurants and shops - Pasadena is alive on this Friday PM.
Wall...
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Thank you for your recent review! We are glad that you found our rooms and amenities clean and spacious. We pride ourselves on providing the utmost quality. Looking forward to providing you with another excellent stay.
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I have stayed in this hotel on several times over the last few years whilst on business in the Pasadena area and have always found it to be of a high standard and well located. It's right int eh centre of the old town, just a two minute walk from the bars and restaurants of Colorado Boulevard. I've stayed in...
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The3dge:
We appreciate your kind words! As someone who sounds like they travel quite a bit we know that you’ve experienced hotels of all standards. We are ecstatic that you found ours to be of such high regard and hope to see you here in Pasadena again!
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Adequate accommodations and standard for a Courtyard Marriott. We stayed one night here. Convenient to freeways. Friendly staff. If there are other comparable options and price, may want to consider.
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Thank you for your review we greatly appreciate your kind words. We’re looking forward to serving you again on your next stay with us.
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I stayed here for a week in March 2012.
My room was clean. They were cleaning the carpets and warned me about a wet carpet, but fortunately they didn't do my room while I was there. I also wasn't crazy about having a bunch of people streaming through my room because I couldn't find an in-room safe to store my...
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Thank you for your response and valuable feedback. We appreciate you taking the time to write such a detailed response. On your next visit let us know about any of your concerns and we will definitely accommodate you as best as we can. We will review our lost & found procedures to ensure that other are not disappointed as you...
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