The hotel description included inside access rooms and express check-in/out. Our room was lovely but on the 3rd floor, no elevator, outside access. There was no express check-in or out. I was told there were 6 suites with inside access (out of over 100). When I checked in, the couple next to me at the desk (with a baby) had... More

we usually stay here a couple times a year and i've got to say that their remodel was top notch. took the tub out and replaced it with an awesome shower enclosure. granite kitchen counters and new appliances. new carpet and furniture. great job Hyatt. you made our weekend!!!! Thank You!!! More

The hotel is awesome! You can find good deals on their website. I had a 2 bedroom/2 bathroom for a long weekend. My family agreed it was like a full size apartment - with housekeeping every day. 3 TV's - bedrooms and living room. The beds and pillow are comfortable. The other furniture is a little dated, but still fine.... More

I have to give the place five stars if only because of the staff. I walked in at the last minute after a long travel day and they were able to accommodate me entirely. No question about it; if I am back again this is where I am staying. More

Spent six nights here over Christmas, 2011...a great choice. Spacious, well-furnished, well-equipped, king-bedded suites with large living room and full kitchen, and two large flat-screen tv's. Suite was cleaned daily even over the holiday. Excellent buffet breakfast each morning with lots of newspapers for everyone. Friendly and very competent staff...minor plumbing problem fixed on Christmas Eve! Located in a quiet... More

The first thing we noticed when we walked into our room was a big easy chair covered with a baggy slipcover--not too reassuring. The hotel does advertise that it's planning a big renovation for next year, which is a good thing, because our room, at least, was dark, drab and a little sad. Well-equipped kitchen, though, and reasonably clean. Our... More

as always, the best beds money can buy. after a hard day of golfing and partying, nothing was better that knowing i was going to spend a night on those hyatt beds. room was great overall and only ate breakfast one day. so-so same oh same oh. used the kitchen for other breakfasts. worked great. i always enjoy staying at... More

Basically, there are four buildings surrounding a courtyard. The courtyard has a pool, and the buildings are surrounded by parking. It was easy to find, the kitchen was nice, and the staff was adequate. A good place all around if you want a two-room suite in Pleasanton, CA. More

We traveled to Pleasanton to visit family and needed a place to stay. We have two teenagers a boy and girl so we needed three places to sleep. The 2 bedroom suite was perfect. Each room had a bathroom and king size bed which we're very comfortable. We used the sleeper sofa which was pretty comfortable. Be aware there is... More