This hotel is a number of buildings around a decorative lake / gardens area. While nothing astounding, it is pleasant, and lower floor apartments have outdoor sitting areas + table /chairs. I stayed upstairs for a nearby conference. Basic, clean, quiet enough, decent bed, modern large flat-screen TV, pleasant surroundings. The Faz restaurant next door sells a good breakfast, and,... More

The rooms were ok nothing special but clean. Not enough of drawer space. Housekeeping never refilled the glasses or cups. I called the front desk to ask them 2 times to bring extra cups, glasses and pillow. None of which happened for my entire 6 night stay. Also, the noise level was so bad from the room above us. You... More

I just completed a one night stay at this hotel & was seriously shocked that they charged $193.00 per night (this is how much the total was with tax etc). Layout of hotel grounds is terrible with there being several different buildings that you have to walk to & from OUTSIDE to get to the lobby & restaurant. The hallway... More

Have been staying here for a business project. It's pretty basic hotel, clean and comfortable. It's convenient to many East Bay companies located in San Ramon and east silicon valley. It's away from the highway so very little traffic noise which is important for business travelers. Rooms are basic, and could benefit from some better, warmer lighting instead of bright... More

I want to start this review by saying that I have always enjoyed the Sheraton brand hotels and up until this point have never had anything bad to say. We recently sold our house and were looking for a place to stay while we finished escrow at our new house. We booked the hotel for 2 consecutive weeks because we... More

Quite frankly, I was surprised by the quality of this hotel. It appears to be one of those late 70's hotels - which are often run down and showing their age. This place is nice, very nice and well kept up. The grounds with the pool, spa and other common areas is emaculate. The room quality is totally outstanding -... More

Our stay started well: early check-in so we could catch the shuttle to Bart for football game. Room nice, old, but in decent shape. Staff, at check-in good. BUT, on Bart back to hotel, called and was told that no one there to drive shuttle to pick us up, & taxi to hotel not refundable! After much hassle, we did... More

The room was exceptionally clean and comfortable, and offered coffee, bottled water and very nice bath products. We rested well, enjoyed the nice garden area, and a delicious lunch. Ask for the waiter named Pablo as he is really good at helping with the fine menu choices. More

We like this place even though there are no elevators getting to the second floor in the buildlings. Yup, you gotta take the stairs. We like the second floor because we have had trouble before with noisy kids in the room above. Once so bad we had to check out the next day and not stay the next night. AND... More