To begin the staff at the front desk were super friendly and extremely helpful! The manager on staff the first night of our stay (Daniel) was so very accommodating in that we chose to remain at the Fairplex a second night as opposed to changing hotels and he was able to hook up with another Sheraton to cancel that reservation... More

I spent one night in this hotel this time but it was consistenly as good as it always is. The lobby is very nice and the front desk staff are very welcoming and accomodating. They offered to help with the luggage, gave me directions to my room, called me by my name and had a smile on their faces; everything... More

This Sheraton has been remodeled within the last few years and is quite comfortable. I stay here often when I'm in town for business (in La Verne) and the staff is great, the beds are comfortable, and the location is perfect for me. It is also just minutes from the 10. I'll continue staying here when I'm in the area.... More

This was the second time we’ve stayed at the Sheraton Fairplex and once again, it met our needs perfectly. The location in Pomona allowed us to be close to the Ontario Airport and also be within a 20-25 min. drive of all the places we needed to visit during our stay. Altho’ situated in a neighborhood adjacent to the Fairgrounds... More

Let me start by saying this is a very nice facility. It features large suites that are nicely appointed. That being said, it is probably the most frustrating hotel in terms of mismanagement of any that I have stayed at. On my last visit, the person at the front desk failed to confirm the type of room I reserved when... More

Stayed here while attending a family event in nearby Rancho Cucamonga. Staff was very friendly, helpful and welcoming. 1st room we received was on the inside overlooking a roof and large industrial looking vents, not good. Went back to front desk and they happily changed us to an outside room overlooking the park like setting in front of the hotel... More

Great rooms with ability to lock off one room and sleep 4 (two and two) in privacy. Comfortable beds and convenient parking/access. Restaurant on site. Food quality varies depending on who is operating it. Nice bar in lobby. Very nice conference rooms. More

cannot say enough about front desk staff- Maria to be specific, was over the top in friendliness and customer service. We arrived very late and need to find distilled water for my wifes' sleep machine... your staff helped us find a Target which we got to just at closing... The restaurants were all closed and wehn we got back to... More

Stayed at this property for one night during a weekday in January 2012. Nice hotel with spacious suites. Complimentary parking and a nice pool/health club with a sauna! Staff were efficient and helpful. Very easy access to the freeways. More