Daisy, Adrianne & Bana are great at the office. We appreciated their friendly smiles and care to see that our needs were met. Our room was clean & not run down at all, which I was a bit concerned by some other reviews. Clean carpets, clean bathroom, no bugs & comfy beds.
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Over the course of the last six months, I have stayed at the Good Nite Inn Redlands quite frequently. Upon my first stay, I noticed right away that the customer service I had received was very pleasant. Due to the customer service that is displayed by its front desk, I have been a returning customer ever since. I must say...
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Dear Oscar M: We’re so pleased that we’ve been your choice for lodging over the last six months. Thank you for being our guest. I have shared your review with Adrienne and Bana and they were delighted to be mentioned for making your stay a most comfortable one. Warm Regards, Pamela Vengarick, Business Manager
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Adrienne and Bana go out of their way for customer satisfaction. They make you laugh and feel better
before checking in they also call prompt to make sure every thing is ok. I enjoy the whole staff but these two young ladies are a special part of Good nite Inn not only for Business but for the customer who had...
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Dear Dwayne M: Thank you for posting a review on your experience as our guest. Adrienne and Bana were thrilled to see their names mentioned for giving exceptional service. We appreciate your business and look forward to your next stays. With appreciation, Pamela Vengarick Business Manager
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I want to commend two people, the assistsnt manager Eddie and the desk clerk Daisy. I stay at the Good nite inn, Redlands quite often. It was a busy weekend, but the two people I mentioned, did extra to accomdate me and at a good price.
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Dear Dahooey77: Guest service is very important to us and we are delighted that you had a great experience while our guest. Thank you for posting, I will share your comments with our team, especially Eddie and Deisi.
With appreciation,
Pamela Vengarick
Business Manager
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Ants covering a dead cockroach next to the diarrhea covered toilet seat.... on top of the toilet seat. However, the staff is very friendly and accommodating to sound sensitivities...
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Dear LizzyLo805: I’m truly surprised by this reporting of the room’s condition as we check all vacant rooms daily, there was no reporting of this to our desk staff and we do daily training during room inspections with our housekeeping and maintenance team to ensure we are constantly making improvements. We regret that your stay was not an enjoyable one;...
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Although very inexpensive, this motel is a step up from Motel 6. Clean, comfortable, friendly staff and convenient location, it was much nicer than I expected for the price.
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This place makes CA affordable! I booked Redlands after staying at the Calabasas location in early 2011. Amazing price, super clean..close to the highway...love the high quality bran muffins and coffee...yes, I'm serious ! Front desk and cleaning people were quite nice and professional. I rated everything Excellent...but I don't remember a spa...though the pool was clean and I didn't...
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Dear DC 14thSt:
We are truly thrilled that you had an enjoyable stay! Great guest service and value is our goal and we’re pleased that we were your “home away from home” while visiting California. All guest reviews and comments are shared with our team to celebrate their hard work and contribution – thank you for taking the time to...
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I have stayed at this facility from Monday-Friday for the last 14 months due to working in Redlands. Pam and her staff are great! I plan on spending at least the next 14 months there also, they have never given me a reason to look elsewhere.
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Dear Art Z:
Thank you so much for your kind words and for your repeated business over the last 14 months! We are so pleased that your stays with us have been comfortable. Guest satisfaction is very important to us and we’re happy that we could be your “home away from home” while in the Redlands area.
Warm regards,
Pamela...
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We stayed here last year and again this year. We just needed a place to sleep & shower since we had full days. It is just right for this. Price is excellent, no extras but don't didn't expect alot for the price paid. Non smoking room did smell like smoke and had to wash unused clothes upon arriving home due...
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Dear MelissaC525:
Thank you for taking the time to share your experience as our guest. We are so pleased you enjoyed yourself while in our care. I have shared your comments with our team in an effort to make continuous improvements to our service and property and we look forward to your return on your next annual stay.
With appreciation,...
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The staff is very friendly with great customer service. Especially Adrienne and Bana. It's close to shopping, restaurants, and night life in Redlands. And the price is the BEST in southern California, ranging anywhere from $33-50. Pretty hard to beat, and everytime I'm in the area, it is always my lodging of choice.
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Dear Todd0805: Guest service is very important to us and we are delighted that you had a great experience while our guest. Thank you for posting, I will share your comments with our team, especially Adrienne and Bana.
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