Stayed here for business trip. Very convenient to walk to great restaurants on K St & L. 11th & 12th. And to the Capital. Room was very nice & quiet. Upon checking in the desk agent was so courteous & asking where would I like my room. Thanked me for being a Starwood member. Didn't use valet for a car.... More

Whenever we host an event at this hotel we are always amazed at the excellent service we receive from staff. Just about every single staff person you came in contact with made you feel welcome at the hotel. It was evident they appreciated our business and went out of their way to make sure our event went off without a... More

Our door was used as a dump site. When we arrived there was a discarded appliance by our door in the corridor. The cleaners were around so we figured they were in the process of removing. To our surprise, we woke up the next morning to find a second discarded appliance! Furthermore, the windows were filthy. See attached pictures for... More

I recently stayed at the Sheraton Grand Sacramento for a couple of nights. The hotel is located across the street from the Convention Center and just a few blocks from the state capital and a 15 minute walk to the Old Town. The public areas including restaurant, bar, and meeting rooms are in a beautifully restored old building with comfortable... More

My partner and I stayed here for two nights when we were in town for a wedding. I was pleasantly surprised by the warm staff, intimate (for a conference hotel) atmosphere and comfortable room. The room service staff were knowledge about gluten allergens and safe allergy eating. We were on the 18th floor and had a great view of the... More

I needed a place to stay in downtown Sacramento and the Sheraton Grand was recommended to me. It was a short stay and after a LONG drive from the Bay Area (there was a fatal crash on Hwy 80)...5 HOURS -yikes!! I was greeted and quickly escorted to my room. I collapsed in the room, ordered room service and went... More

The hotel was in a great location, within walking distance of restaraunts, coffee shops, parks, and the capitol building. The service was good as well and the hotel was very clean and nice. Would definitely recommend.

We were shut out of the hotel where we had made a reservation (Le Rivage, now Westin) because of a mixup, so they sent us to the Sheraton Grand. I have stayed here for work several times, but never for pleasure. The staff was extremely accomodating, and the room service breakfast and dinner were excellent. The guests were also very... More

Great four days at the Sacramento Jazz Festival (formerly Sacramento Traditional Jazz Jubilee) that occurs annually over Memorial Weekend. Hotel management was responsive to individual situations. Service at Morgan's Restaurant for breakfast was attentive and cheerful. Breakfast was ample and tasty.