I just spent a week at this hotel at the end of March and found it to be a decent place to stay. It isn't fancy or new, but the location is convenient and it had everything I needed. My room and the rest of the hotel seemed clean and maintained. As I mentioned before it's not a new hotel...
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Thank you for writing about our hotel, we do value all comments and hope you stay with us the next time you are in Sacramento.
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This is a general / typical HIE. The staff were exceptionally friendly and helpful guiding me to personally recommended restaurants and needed services. Taxi's were present within several minutes of calling. No wait at all. With the prices of parking and fuel it seemed to be a better idea to take a taxi for business purposes. Trip from the airport...
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Thank you for the great review and my staff appreciates the positive feedback. We hope to see you again soon
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Nicely appointed, clean, and well run. Seems to work very hard to maintain high ratings. If you want the Ritz, stay at the Ritz. This is a well run, well functioning, and well managed affordable Hotel.
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Thank you for taking the time to write about our hotel, we appreciate the positive feedback. Keep on coming back and hope to see you soon.
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Convention Center? Sure, 4-5 blocks away through a really seedy part of town. Quiet? Not hardly, the heater in our room almost drownded out the drunks yellinng and swearing as they strode by ALL NIGHT and the churchbells that toll until 9PM. Very datesd, clean rooms and comfortable beds, but I would not stay there again. You might learn by...
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I am sorry to hear that you weren’t happy with the location of the hotel. As most down town city center locations, they do come with some noises. In the process of our million plus dollar renovation recently one of the last things we are in the process of doing is addressing Heating system. I hope you will give us...
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This hotel is conveniently located and at a good price. We have stayed here before and found that it is clean but a little dated. We stayed here for one night to go to the theater and were looking forward to sleeping in Sunday morning. However, we were literally ripped from our sleep early in the AM with a worker...
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Thank you for taking the time to write a review about our hotel and am truly sorry you experience a problem. We should have had the painters that were painting the exterior that is one of the last phases or our million plus dollar renovations start at a later time. You will be happy to know that they are done...
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Property in great location in the heart of town, however, product has dated features, front desk staff extends no eye contact other than checking in.
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Thank you for your review and sorry that the front desk staff only gave eye contact at check-in, I will put more focus on making sure we have great guest service agents at the front desk. All the rooms have been renovated and we will be receiving the new great room furniture and window coverings this month and that should...
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We stayed here for one night and have to say I found the hotel very pleasant. The room was very well appointed and the bathroom had toiletries that I have not seen in some 5* hotels. The only negative point I found was the odor in the 3rd floor hallway but I guess its due to the remodelling work going...
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Great review and glad you enjoyed your stay. The renovations did cause some odors, mainly from new carpet and wall vinyl being installed in the corridors which is all complete now. Hope to see you again in the future.
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Nice hotel in downtown Sacramento. the hotel help are super friendly and helpful. We enjoyed ourselves very much staying there. A lot a restaurants to choose from.
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For a 3 star hotel, it really isn't living up to expectations.
The carpets in the hallway have been recently changed so there's a lingering glue stench. The room is fairly standard, but I don't like the loud central air conditioning that shuts off and turns on automatically. The bathroom doesn't have the best shower head since it doesn't regulate...
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Okay, so I make reservations at a hotel in downtown in Sacramento, a Holiday Inn Express, which I have always had a great experience. I even call TWICE to the front desk to make sure that we can park our car for the ten days we will be gone. We are told it is an additional $6.50 per day to...
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