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Crowne Plaza Sacramento

3.5 of 5
5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
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Crowne Plaza Sacramento
Ranked #38 of 86 hotels in Sacramento
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66 reviews from our community

    Trip type
Traveller rating
    13
    33
    11
    7
    2
Date Rating
Novato, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

I spent the night here last night after lecturing in one of their meeting rooms. When I was here about 18 months ago there was a remodel underway, so it was a less than pleasant experience. Now that the remodel has been completed, I am very impressed with that place and the 'bang for the buck' you get here. The... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
14 May 2013

Thank you very much for your nice review. We're glad you had the chance to see us AFTER the renovation was completed. We hope to have you back again. Thanks again More

Franklin, Wisconsin
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 7 May 2013

I spent about 6 1/2 hours in the hotel, but had the following observations: Large Front Desk/Lobby area that made me feel like I was in a scene from Mad Men. Not necessarily a bad thing, but certainly a bit of time travel involved. When I walked to my room, I noticed that the ceiling heights were about 7 1/2... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
9 May 2013

Thank you for your review. We're glad you liked our guest rooms (and our rates). We hope that the next time you visit Sacramento, you'll be able to stay longer. More

Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

Good location and clean amenities. Good stuff: price,cleanliness,location. Weak points:service in restaurant,weird layout to find the elevators, and most security doors (gym, pool, side doors) just pop open when pushed. Still overall I would stay here again.

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
7 May 2013

Thank you for your review. We're glad to hear that you would stay with us again...We'd love to have you. There are three elevators to the guest rooms: one at the end closest to the lobby and two more at the opposite end of the tower. Depending on where you park; one of these should be convenient for you. We're... More

Lutz, Florida
Top Contributor
57 reviews 57 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 22 April 2013

The front desk clerk was very friendly and the lobby area is extremely large and inviting. My room was clean and the ammenities were more than sufficient. The only problem was that my room was about 20 feet from the elevator and it was extremely loud.

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
23 April 2013

Thank you for the review. We're sorry that you were disturbed by the elevator noise. Please let us if you're ever unhappy in any way with your room. If we have another room available; we'll be happy to move you. Thank you More

Lone Oak, TX
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 17 April 2013

Where to start? How a out late check in at 12:30 am. Desk agent tells me my room rate doesn't qualify for breakfast or drink coupons - really? Whatever - I guess platinum priority club doesn't either? I'm too tired to argue so I let it go. The next morning when I meet my colleagues for breakfast I learn they... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
19 April 2013

We're very sorry that you had these issues during your recent stay with us. We take your comments very seriously and want to do everything we can to correct our errors. There is no excuse for the condition of the toilet in your room. Be assured that our Executive Houskeeper has seen your comments and is taking immediate action with... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2013

I am scheduled to stay at this hotel for two weeks as I am attending a training in the area. The rooms comforters are white.....my comforter had stains on it and just when I tried to get past it, I pulled down the comforter only to find hairs in my bed. I was moved to a room a few doors... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
19 April 2013

It sounds like we could not have given you a worse impression of our hotel. The condition of your first room is unforgivable. We then compounded the problem by disturbing you after you had been moved to another room. Our Front Office Manager and Executive Housekeeper are taking immediate steps with their staffs to make sure they correct these issues.... More

Las Vegas, Nevada
Top Contributor
65 reviews 65 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nothing but positive raves about this hotel. The Arbor Grille's (the hotel restaurant) service left something to be desired, but other then that the stay was perfect and the hotel staff was great. Added benefit the pool and spa were awesome and stayed open all the time.

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See 18 more reviews by Hadleyhodgkin for Sacramento
pchand, Manager at Crowne Plaza Sacramento, responded to this review
19 April 2013

Thank you for your kind words. Be assured we are addressing the service issues in the Arbor Grille. We hope to see you again! More

saratoga
1 review
2 of 5 stars Reviewed 7 April 2013

We recently stayed at this hotel for one night while attending the President's Cup soccer tournament with a U15 team. We checked in around 3:30pm and had trouble getting into our room because the door was tight to the frame. We informed the front desk of this problem the next morning. The front lobby is lovely and the workout room... More

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pchand, Manager at Crowne Plaza Sacramento, responded to this review
12 April 2013

We're very sorry for the issues you had to deal with during your stay. We had informed groups that blocked their rooms through our Sales office about the party. Unfortunately; the word was obviously not relayed to your team that booked their rooms directly. We certainly apologize for that. The party group had been here before, but we did not... More

Rio Rancho, New Mexico
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 March 2013

A short visit to Sacramento with a two day stay in an unknown hotel there. The Lobby is huge... needing some updating and color, and an inviting area to wait for a ride. Our guest room looks great, we settle in, hang up clothes and go out to see the local community. But, when we returned to our room for... More

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See 3 more reviews by Cherry676767 for Sacramento
pchand, Manager at Crowne Plaza Sacramento, responded to this review
12 April 2013

Thank you for staying with us. We're sorry that you were not happy with our pillows. We try to stock our beds with several pillows: from soft to firm. If you are ever not happy with the selection in your room; please let us know and we will be happy to bring you some other choices. More

Quincy, CA
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 30 March 2013

After reading the reviews I decided to book a room through Priceline. I got a very decent price. I had read in the reviews to ask for a room on the top floor facing away from the freeway. 3 days prior to my arrival, I called and was granted this request from the desk clerk on duty. Upon arrival, I... More

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IHGCare, Guest Relations Manager at Crowne Plaza Sacramento, responded to this review
17 April 2013

Dear GrumpyTraveler11, Thank you for your feedback of our property. We strive to provide the best possible experience and it is always great to hear from our guests on how we are doing. I am deeply sorry that on this day you found your stay to be less than satisfactory due to the level of service received from our staff,... More

 
 
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Additional Information about Crowne Plaza Sacramento

Also Known As:
Crowne Plaza Sacramento Hotel
Crowne Plaza Sacramento Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn
Address: 5321 Date Avenue, Sacramento, CA 95841 (Formerly Holiday Inn Northeast Sacramento)
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotels in Sacramento
Price range (per night): RM239 - 347
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
****The Hotel just finished multi-million dollar renovation*****Centrally located off I-80 and Madison Avenue, the Crowne Plaza Sacramento is situated between downtown Sacramento and Roseville. This Sacramento hotel is just 15 minutes from the Sacramento International Airport (SMF), and six miles from Cal Expo. The Crowne Plaza is a preferred hotel for McClellan Business Park travelers and those visiting the Natomas Business Park. Join us in our Arbor Grille© for fantastic California cuisine. Enjoy Arbor Grille for your favorite beverage and nightly drink specials. In-room dining is also available. Maintain your exercise regime in our workout room or visit California Family Fitness across the street at a special guest rate. Swim year round in our outdoor pool and relax in the whirlpool spa.Businesses near hotel: Northrup Grumman, Raytheon, Sears, Lowes, SBC, Hewlett Packard. Points of interest near hotel: Thunder Valley Casino, Sunrise Shopping Mall, Galleria Shopping Mall, Arden Faire Mall, American River College, Historic Old Sacramento, Cherry Island, Freedom Park, Maidu Park, Skatetown, Arco Arena, Sacramento State University. Recreation near hotel: Century movie theaters, Haggin Oaks Golf Courses, Scandia Miniature golf and batting cages, Mardi Gras Bowling Lanes, McClellan Aviation Museum, Discovery Museum Science & Space Center. Earn $25 of free gas daily reserve our Gasoline Packages today! ... more   less 
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Crowne Plaza Sacramento
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