Spur of the moment trip to San Jose to see my best friend. Chose this hotel because it was the closest to her house. The place looked clean enough until I lifted the covers and the sheets were covered in hair, as if someone had cut their hair in the bed. I'm not kidding. My friend, who is less squeamish... More

The Hotel Elan used to be in the Howard Johnson chain, but they parted ways about four months ago. It is about 1 mile south of the centre of San Jose, and definitely "on the wrong side of the tracks" in a downbeat part of town. It's true that it is rather basic, as American motels go, and that the... More

Bottom line do not stay here! I was under the impression by booking on the Howard Johnson Express website that I would be staying in a Howard Johnson Express. Apparently that's not how things work in San Jose. The name of the hotel is now Hotel Elan even though I booked through Howard Johnson Express. I was given no indication... More

I wish I had read trip advisor first. I thought it would be fine as my friends had stayed here last year but didn't complain. They didn't have good reviews either. The room smells. I mean, I do not think I can sleep here it smells so bad. I've got the window open and air conditioner on full blast although... More

I had to leave after walking in. Smoky rooms, sticky furnature, and prostitution happening in the room next door. I never even brought my luggage in from the car and they would not refund my money after 10 minutes of being there. Called the manager April Gusmen -she should be fired for her zero customer service skills. She called me... More

So let me say this on reference too a comment before this! Clerk @ front desk was great and fast on checking us in. Nice big lobby and clean. The staff in the morning was also great. ( G.M April) Me and my husband wanted too get away and relax with a nice jet tub room and we did that... More

Recently i took a trip down to San Jose, CA to visit family and have a little getaway. Upon check inn The staff was very friendly and helpful very patient and attentive to my many questions on resturaunts and things to do. My stay there was very comfortable the rooms are very nice and cozy and good value for the... More

When arrived at the Howard Johnson Express office what a nightmare! I made a phone reservation. When I arrived the lady at the front desk that I had spoken to said she couldn't find my reservation & said that I had to wait approx. 2 hrs for my reservation to come up. When the reservation did come up she said... More

As I mentioned already... It worked very well for me. More