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All 72 San Jose hotels »

The Sainte Claire

4.0 of 5
302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Hotel amenities
The Sainte Claire
Ranked #7 of 72 hotels in San Jose
4.0 of 5 stars 158 Reviews
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158 reviews from our community

    Trip type
Traveller rating
    62
    53
    18
    12
    13
Date Rating
San Francisco CA
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

Unlike some other reviewers, we found the accommodations in our room facing the Plaza to be just fine. We did have to track down the maid to get towels, however; luckily she was still doing her rounds when we checked in. Walking distance to museums and theaters and some good restaurants downtown. We'll stay there again. More

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San Francisco, California
Senior Contributor
28 reviews 28 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012

Older hotel right in the heart of San Jose so close to lots of activity, very convenient. I got a room that was closer to the elevator which turned out to be a bit noisy. The in-room air conditioner was too loud and kept cycling on and off so that was a bit of a distraction. My room also faced... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 10 May 2012

Wow. Between the air shutting on and off every ten minutes, the train going past our window, the flights overhead, and the regular hotel door shutting neighbor noises, this was just about the noisiest hotel I've ever stayed in. Also, the bathroom was super tiny and while the room was okay, it could use a redo right about now. On... More

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Sacramento, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 30 April 2012

We were attending a concert at HP Pavilion, so this was a great location to stay overnight. But the fixtures in the bathroom were dated and the bath tub needed to be replaced. Everything was clean, and the bed was comfortable, but the whole look was old and tired. In addition, when calling the front desk, the phone rings and... More

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Montaut
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 29 April 2012

The location, next to the opera house was why we chose it. Our arrival was normal, the valet parking and front desk were fine and the bags came quickly. The lobby or reception area was a good old-fashioned one, very pleasant, but it went rapidly downhill from there. The room was like a shoebox, but we were there just one... More

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Eric Pasch, General Manager at The Sainte Claire, responded to this review
4 May 2012

Dear 24malbec09 and all Trip Advisor members, I’d like to thank you for your review. It is feedback such as yours that allows us the opportunity to address the areas that effect our guest’s experiences. I must express a sincere apology for the less than exceptional experience you had at The Sainte Claire – it was very disappointing and embarrassing... More

VA
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 April 2012

Great hotel with history and character. Nice staff and service, Warm wood paneled space with classic hotel service and style. More

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Seattle
Senior Contributor
37 reviews 37 reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 13 April 2012

this was a fine hotel. its adjacent to famous Original Joes, and also has an iL Fornaio inside it. Its quite an old looking structure (in a good way). Our room was great. More

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See 2 more reviews by Daugman for San Jose
California
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 10 April 2012

Stayed at the Sainte Claire on a Friday night with late arrival. Asked for and received an inside room since we couldn't risk traffic noise and not getting toi sleep after our late arrival. Beds were comfortable. Two queen beds. Rooms are on the small side. Lobby is nice, front desk staff is good, valet service wqas prompt and check... More

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New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 April 2012

My fiance and I booked a room here for the first time to celebrate our anniversary. After walking in the beautiful lobby we were immediately greeted by William at the front desk. He was very inviting and helpful. With in a few short minutes we were checked in, orientated, and ready to go to our rooms. Our room clean and... More

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Sacramento, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 March 2012
2
people found this review helpful

Older, updated property. Rooms are small and sometimes oddly laid out as can happen in these buildings. Bathrooms are small, beds were comfy pillow tops and the pillows were actually comfortable. Strongest asset is the staff. Parking is a challenge, as they have curbside valet, but very little area to turn in and unload...the valets work it out for you... More

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Additional Information about The Sainte Claire

  • Larkspur Collection Sainte Claire
  • Larkspur Collection San Jose
Address: 302 South Market Street, San Jose, CA 95113 (Formerly Hyatt Sainte Claire)
Price range (per night):* RM396 - 715

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