We booked our room online in advance requesting a room with two beds and a rollaway to accomodate the three of us in our party. Upon arrival we were informed that fire code would not allow a rollaway to be placed in that room. When complaining about it later, we were informed that there is no guarantee you will get... More

We did not have a nice stay at the Fairmont this past weekend. We booked on THEIR website a deluxe double room in the tower (because I knew these were newer). When we arrived they had us in a king room so I requested the two beds we reserved. We ended up in the main hotel which is older. The... More

The hotel is well located, in the center of town and an easy, quick cab ride from the airport. Check in was difficult (they lost my reservation), but we got it straightened out. I was put in the new tower (which you need a room key to access) and the room was a good size. The room was really, really... More

Very classy, grand when you pull in. Valet only (with unlimited in/out privileges). Walking distance to shops and restaurants. Nice lounge inside, if you would rather say in the hotel. Would stay again! More

Its one great hotel, well connected to most restaurants and offices. Good lounge area and courteous staff. Twin towers with many rooms and availability of cabs, ATMs, Cinema and Bus stations in the surroundings make this one a sought after place. More

I stayed at the hotel for 6 nights all was fantastic, the room and the service especially. Be ware however parking is 26$ and so is breakfast. More

The Fairmont is located right down town close to the convention center. I was there for that reason so appreciated the location and the fact that it was far enough away from the site to give me some space. I was on the 15th floor overlooking the pool. The room was fairly well appointed. Bed was comfortable and the bath... More

Just got back from the Fairmont San Jose and had to put my remarks in the open. Great and beautiful hotel, a bit old one, but maintained well. I got a room on the 4th floor with a little patio next to the pool. So morning swim was a real pleasure, just near the room. But, we had a party... More

I had hoped the hotel would have been better. I stayed here years ago and remembered it as a fabulous pace. The furniture in the rooms were tired. The service OK. The location is great, two blocks from the convention center and across from the tech museum. More