The Fairmont Hotel exceed my expectations. This property is well maintained with accommodating staff, large clean rooms, and secure buildings. The three things I did not care for: - The "complementary" wifi was extremely slow, I was better off paying for the "premium version." Wait, aren't we in Silicon Valley? - The day of check-out, the maid knocked on my... More

Went there on a Wednesday to see the Rolling Stones. Lobby bar was beautiful. Quick fast check in but no shuttle to HP Pavilion- told to use Taxi. Beds were very nice. View of the pool nice, but it appears that pool needs some real attention. Bathroom contained the lowest toilet I have ever tried to stand back up from.... More

This is a beautiful property over all, however the rooms are about ready for a renovation...they still have the 10 lightbulb vanity mirror and a phone in the bathroom. Had just a little bit of that 80's feel. But the good news is that it was spotless and very comfortable, rooms were large and I had a cool view palm... More

This is an outstanding premium hotel in the heart of San Jose! Wonderful room and service. Very close to the theater, museums, outstanding restaurants, convention center, San Jose State University, and a moderate drive to all that San Francisco has to offer as well. The bar in the lobby is top notch although can get noisy on nights when live... More

We had a nice stay at the Fairmont.We had a corner room, with a view. Modern clean rooms, high quality sheets and towels. The bathrooms were a little dated, but they were very clean. The air conditioning was very quiet. I noticed this, after staying at another hotel where the air conditioning was noisy enough to interrupt my sleep. The... More

I stayed for a couple of days at this Hotel and by far is the worst Fairmont I have stayed. I personally love the Fairmont group, but this Hotel lacks services that are standard in other Fairmonts. There is no complimentary shuttle service for Presidents Club Members, the pool is a 50s design and the installations, even a filling pipe... More

Had a great stay, everything you could ask for from a fairmont hotel, spacious clean room, knowledgable friendly and helpful staff. This hotel can be used as a jumping point to many places that are near e.g. Sonoma, Santa Cruz, San Francisco. I have nothing negative to report. We had great meals at the outlets. Our stay was memorable, we'll... More

The Fairmont is located in downtown, close to transportation, restaurants, San Jose State and venues. Restaurant offers good breakfast. Rooms in the tower are newer and quieter. President's club offers free WiFi

I stayed here while attending a conference at the Convention Center. The location was perfect--easy to find from the freeways and not at all too far after long and full days at Convention, but far enough to stretch the legs and enjoy some sunshine. And good selection of places to eat all around. The staff was welcoming and helpful, and... More