My husband and I stayed in this hotel for a month during our relocation. The hotel has a few ups and one down. The ups are the location, the hotel staff (superior) the breakfast and nightly receptions are very nice (they include beer & wine). The down is that they only have hard wired internet service - NO WIRELESS. This...
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It was a nice stay of 2 months at residence Inn during my business trip in San Jose.
Hotel Staff were very friendly and helpful.
Would recommend business travelers to chose this hotel.
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Dear Raj,
Thank your choosing to stay with us.
We will surely miss you and we hope to welcome you back soon!
All the best,
Amelia H. Anastacio
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We have stayed here for 5 weeks and have found the staff to be very helpful and friendly. The rooms are clean and quiet. They serve dinner Monday through Thursday and a full breakfast everyday, it is always good. The manager, Amelia, is always available and helpful. Our business keeps us on the road most of the time, so we...
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My dear Kent,
The Team at the Residence Inn San Jose South sincerely appreciates your great feedbacks!
Thank you for giving us the opportunity to be of service to you and we hope that you will continue to choose to stay with us on your travels in the Bay Area.
Enjoy the rest of your stay with us!
Amelia H....
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I stayed for 2 weeks to attend a class that was hosted at the hotel. The customer service was amazing. The manager provided an orange from her own lunch because they didn't have oranges when I asked for one. Everyone smiled and when minor issues arose they handled them immediately. My room key demagnetized a few times and they fixed...
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Dear Lisette,
Thank you so much for your wonderful feedbacks! It was absolutely our pleasure to be of service to you.
Have a great summer and we hope to welcome you back on your next visit to San Jose!
All the best,
Amelia H. Anastacio
GM
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We had a reservation at the Extended Stay America, after seeing the room, we went next door to this Residence Inn, hoping they would have an available room for 2 weeks. Our first contact was with John at the front desk, he was very helpful, not only with checking us in, but for the rest of our stay. The morning...
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Dear Toni C,
Thank you so much for choosing to stay with us and for your kind feedbacks. The Team at the Residence Inn San Jose South sincerely appreciates your comments and for giving us the opportunity to be of service to you.
We hope to welcome you back in the nearest future.
Amelia H. Anastacio
GM
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This hotel (inn) is strongly recommended for business traveler with co-worker for a long time. I took a two bedroom suit and It has clean and well renovated two bedroom with two bathroom and three LCD TV! And there are also kitchen which has gas stove, microwave, automatic dishwasher, and refrigirator. All utensils are prepared for cooking.
Breakfast is prepaired...
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Dear Mr. QwanKim,
Thank you for your great feedbacks about the Residence Inn San Jose South. We sincerely appreciate your comments and will pass this on to the Team.
Because we are continuously striving to improve our quality services, we are very excited to inform you that the hotel is soon going to have its wireless HSIA installed in all...
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I stayed here for business just for a few nights, however was out here for business last year and stayed next door at the extended stay and this Residence Inn by far exceeds next door. Forst the rooms - you think of "homey". Its extremely comfortable and clean in the rooms - feels like a regular suite that you can...
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Dear Denstar,
Thank you for your recent stay with us.
The Team at the Residence Inn in San Jose South is extremely happy to hear about your great stay with us.
We look forward to having you back on your next visit to the Bay Area.
Best regards,
Amelia H. Anastacio
General Manager
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Typical of a Residence Inn...and looks like all of the others and reasonable price/value. Beds were comfortable although the sheets had a chlorine smell. Two big disadvantages are lack of wireless. Huh? This is the Silicon Valley. What's that about? Fortunately we were in a 2-room unit so we had 2 cables in the room. Otherwise only one of us...
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Dear Joyceg:
Thank you for your feedbacks as this gives us the opportunity to improve our products and services.
We currently in the process of installing the WIFI in all guest suites and will definitely take our services to the next level up.
We hope to welcome you back soon on your next visit to the Bay Area.
Best regards,...
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The hotel suites are good size and having the kitchette is a plus. But the staff is OK at best, there is no wi-fi and even the hard line didn't provide internet. I called tech support and they tried to help, but couldn't. They said they would send someone to the room but didn't. We stayed 2 nights and called...
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Dear Msbroberts,
Thank you for your feedbacks and we sincerely appreciate it.
I apologize for not meeting your expectations and your comments have been addressed and corrected moving forward.
We hope to welcome you back in the nearest future. Have a great summer!
At your service,
Amelia H. Anastacio
GM
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Stay was OK. Untill woke up in morning to drive to airport. My SUV rental was broken into along with two others and all items stolen out of them. Front desk was no help to call police, had to do it myself. Police were no help, had to file a police report online, WOW. Frank in Management said there is...
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47 Reviews
224 Reviews
