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Hilton San Jose

3.5 of 5
300 Almaden Boulevard, San Jose, CA 95110
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Hilton San Jose
Ranked #6 of 72 hotels in San Jose
4.0 of 5 stars 196 Reviews
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196 reviews from our community

What travellers say about this hotel
  • Convention center(10)
  • Room service(7)
  • Very good(5)
  • Hotel staff(4)
Traveller rating
    80
    71
    23
    16
    6
Only show reviews for Family (15) | Couples (18) | Business (126)
Date Rating
illinois
Senior Contributor
38 reviews 38 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW

the hotel staff was very nice and helpful. the hotel is connected to the convention center for easy access to conferences, etc. the hotel provided complementary internet which worked very well during my stay. the room was nice. the bed was comfortable. the tv worked well. the bathroom was clean and recently remodeled and looked very nice. the only complaint... More

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Schaumburg, Illinois, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2012 NEW

I went there for a conference, the hotel was connected to the convention center. The service was good, people are friendly. Had several breakfast there, nice food and people. Room was clean. There is a bar fridge, we also asked for a microwave. Bath room is big enough, bright and clean. As it is in the downtown, you have convenient... More

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Hamburg, Germany
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2012

The San Jose Hilton is definitely a recommendation when you're attending a conference at the adjacent convention center as it has direct access to the venue. The rooms are what you expect from a Hilton and are clean and in good shape. However, one should be aware of the fact that the hotel is in the direct landing direction of... More

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Victoria, TX
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2012

Spent 7 nights; 5 business travel + 2 personal. Rooms are clean and well maintained. Free wifi; parking is $19 or $25 for valet. Don't expect to be greeted by the valet or to even receive attentive service in that area; these guys were scarce on a regular basis, typically didn't have my car in front when scheduled in the... More

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Moustafa Blaih, Manager at Hilton San Jose, responded to this review
18 May 2012

Dear cmpTX, Thank you for your recent stay at the Hilton San Jose. I am delighted to hear that you had such an enjoyable stay. I would like to apologize for the undesirable level of customer service you received from our valets. This is not typical at our hotel and we have addressed the concerns you mentioned with our team.... More

Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2012

I stayed here recently and was impressed by the lobby/common areas. Very modern. The room was your typical Hilton room with a comfy bed and modern bathroom, nice amenities, etc. The only two things I would point out are 1-the bathroom ceiling needs to be wiped down. When it gets damp from showering there are spots, hair, etc. 2-the housekeeping... More

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Moustafa Blaih, Manager at Hilton San Jose, responded to this review
18 May 2012

Dear bookersclub, Thank you for taking the time to share your experience with us. I am delighted to hear you found out rooms to be comfortable and that you enjoyed our modern décor. It’s also great that you were able to experience our warm Hilton hospitality and that everyone made you feel welcome. The cleanliness of our guestrooms is a... More

Santa Rosa, CA
1 review
5 of 5 stars Reviewed 9 May 2012

Our company hosted their annual user conference at the Hilton San Jose. The customer service that we received was absolutely amazing. Their attention to detail and adding special touches made our conference a smashing success. As examples, during one of our receptions, without asking they created a special drink named after our company with the color matching that of our... More

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Moustafa Blaih, Manager at Hilton San Jose, responded to this review
11 May 2012

Dear Nancy T, Thank you for taking a moment to share your experience with us. We appreciate the opportunity to service the needs of your group and value your business. I am delighted to hear that you enjoyed the special touches we incorporated into the meeting reception. As usual, if there is anything we can do to enhance our services... More

Bartlesville, Oklahoma
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 29 April 2012

we stayed there for a convention for 4 days . The room was nice but you have to pay extra for pretty much everything ! I was shocked to find out that most of those luxurious hotel chains are the one charging for every tiny things ...no internet unless you pay 10$ per day and no breakfast either , not... More

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Moustafa Blaih, Manager at Hilton San Jose, responded to this review
8 May 2012

Dear martine028, Thank you for the review of your recent stay. We strive for personalized experiences for each of our guests and actively look for ways to keep costs low and offer enhanced services for comfort and convenience. While we do charge an additional fee for wireless internet, we strive to be competitive with other hotels in the area. I... More

Ventura, California
Top Contributor
100 reviews 100 reviews
Reviews in 51 cities Reviews in 51 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 21 April 2012

This Hilton is an older one, but is well kept, clean and quiet. Maybe the older construction accounts for very little room to room noise. The room doors are quite heavy with a good hydraulic closer so you don't hear 55 doors slamming each morning. The room was large, bright airy with a large work area. The windows open a... More

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Moustafa Blaih, Manager at Hilton San Jose, responded to this review
8 May 2012

Dear VenturaTraveler13, Thank you for your review and recent stay at the Hilton San Jose. I’m glad you enjoyed our recently updated guestrooms and the amenities within the executive lounge. I apologize that you did not experience friendly service during your stay, this is not typical at our hotel and staff. We look forward to welcoming you back again soon.... More

USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

I stayed at this property in mid-March after living in SJ for 6 months for a project. The bell hop staff was curteous and helpful. However, a manager's handling of my exodus spoiled my entire stay. I left by train at 3am. I was practically acused of being a vagrant while waiting for my departure time. The manager was rude... More

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Moustafa Blaih, Director of Revenue at Hilton San Jose, responded to this review
16 April 2012

Dear gainswilliams, Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that you experienced an undesirable level of customer service with us, on your last night, which ruined your overall experience with us. However, I am glad you found the bellhop staff to be... More

Nebraska
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 April 2012

The Hilton San Jose is as basic of a business hotel as you can get. It is located downtown with very easy access to the tram but kinda crappy access to convention center parking. Taxis are available at every odd hour without calling in advance. And we even saw a couple "escorts" exiting the hotel about 4am. So yeah, not... More

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Moustafa Blaih, Director of Revenue at Hilton San Jose, responded to this review
9 April 2012

Dear ellabeas, Thank you for your recent stay at the Hilton San Jose. I am happy to hear that you found our beds to be comfortable and that you enjoyed the large panoramic windows from your guestroom. I apologize that you did not feel welcomed by our hotel staff, this is not typical of our hotel and staff. Your satisfaction... More

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Additional Information about Hilton San Jose

  • Hilton Hotel San Jose
  • San Jose Hilton
Address: 300 Almaden Boulevard, San Jose, CA 95110
Price range (per night):* RM465 - 962

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