Booked two rooms using priority club rewards on May 2nd, 2012. Never stayed here before, but they state that they have a shuttle to SFO airport. Returned my rental car early night before my departure so I would not have to deal with returning the rental car the moning of my flight out of SFO. The hotel was totally understaffed... More

We stayed here the night before our early morning flight. The lobby is beautiful, the rooms look good for the most part. There was a seam in the wall paper that was coming loose. The worse part is that the room was very musty. I tried to ignore it. I'm not very sensitive to things like this. It was in... More

Just wanted to say, the rooms are large and nice, parking is free, and breakfast in the restuarant (while not free) was good!. The manager (Rema Marans) helped us with an additional stay and Kara at the front desk was very friendly and helpful. More

Spending 4 nights at this great hotel was really a pleasant surprise. We were given a free upgrade to a big on- bedroom suite (with a separate living area). The room is spacious, very clean, looks as if it has been newly renovated. The young lady at the reception who checked us in was new, not well informed regarding safety... More

Upon arrival to the hotel, my 84 year-old dad, my sister and her husband, and I discovered that the 2-bedroom suite we had reserved was inadvertedly overbooked, and unavailable. Rema and Matthew were gracious and wanted to accommodate the needs of our family. Rema was able to get us two lovely rooms, one of them was the last room available.... More

Stayed two nights and parking was reasonable and the room was fine and spacious. The staff were very nice and helpful and we would stay there again. More

For any of your travel needs in the San Mateo/San Francisco airport area this is the place. Great central location for most of your travel plans. Easy access to the 101 freeway. If you have extra time on your hands, Poplar Creek Golf Course is just down the street. Very nice, clean and comfortable rooms. Nice amenities including a restaurant/bar... More

If you are traveling on business and have use of their business office services, I would highly recommend this hotel. Ask for Rema and all will be taken care of--conference rooms, guest bookings, pretty much everything you will need to get your business completed. The busines office and staff rank right up there with the best I have encountered in... More

The hotel is a little run down, but the service was great. I recommend one a bit further from the airport (if location isn't an issue) for a nicer H.I More