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All 3 San Pablo hotels

Holiday Inn Express San Pablo

2.5 of 5
2525 San Pablo Dam Road, San Pablo, CA 94806
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Holiday Inn Express San Pablo
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Ranked #1 of 3 hotels in San Pablo
Most recent review
5 of 5 stars Reviewed 18 May 2013
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47 reviews from our community

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Traveller rating
    21
    9
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Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 via mobile

I had a stay at this hotel and any inconvenience whatsoever that I had Felecia was ready and hastily willing to help and do whatever she can. She has fantastic customer service and has made my stay better than expected

Was this review helpful? Yes 1
Boca Raton, Florida
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 17 May 2013

This hotel is nice and the room are clean and nice. The problem come on the field when you have to deal with the employees of this hotel. Customer service here is a dream, front desk employee have an attitude and if you ask for something good luck. Three of them, not just one. Credit card charged twice. Bill done... More

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IHGCare, Guest Relations Manager at Holiday Inn Express San Pablo, responded to this review
9 June 2013

Dear maurizi01957, Thank you for your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. While we are pleased to hear that you liked our room accommodations, we would like to apologize for failing to exceed your expectations in regards to our level of service. We... More

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 May 2013

We stayed here for one night during our short trip to the Bay Area. Upon check in we were cheerfully greeted by Kristin. I'm a priority club member and even though we couldn't get the points because my fiancé booked through expedia, Kristin was more than happy to provide the club perks even though I couldn't find my rewards #.... More

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Alberta
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 10 April 2013

The hotel looks like an older property but it has been renovated. Our room was very clean and nicely renovated. Its right beside the freeway but the traffic noise did not bother us. Very easy to get to. Hot complementary breakfast was good with the usual options. This was the first hotel in our 1 week trip around California, where... More

Was this review helpful? Yes 1
PareshP347, Manager at Holiday Inn Express San Pablo, responded to this review
5 May 2013

Dear Mr. RF We are happy to hear your honest and kind words about your stay with us. It is encouraging to hear about service aspect of your stay. Our Breakfast host works hard to keep food items fresh and maintains cleanliness all the time. Our complimentary breakfast is often appreciated by our value oriented guests. Please keep us informed... More

Sacramento
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 April 2013

I checked into this hotel after finding myself having a very late night in the Oakland Berkeley area and not wanting to drive back to Sacramento. I was unable to find a hotel in the area to take me at any price. Frustrated, I headed back towards Sacramento vowing to turn off at the first quality comfort motel I could... More

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PareshP347, Manager at Holiday Inn Express San Pablo, responded to this review
5 May 2013

Dear Ms. Mears11, Your kind words are appreciated. let me thank you for taking time to write review about your stay with us. Hotel is fairly new. Last year we spent almost million dollars to upgrade all the amenities in the rooms and in the lobby in order to give modern look and feel to our valued guests. Our maintenance... More

Mill Creek, Washington, USA
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 April 2013

I grew up in the town of San Pablo, California and never had the occasion to stay at a local hotel until now. When relatives would come to visit in the past, we always made room at my folk's place. It was different this time as I came to put the family home up for sale and I needed a... More

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PareshP347, Manager at Holiday Inn Express San Pablo, responded to this review
5 May 2013

Dear Guest, It is always wonderful to hear from local guests. As a part of local San Pablo community, Management is very active in local projects organized by various organizations. At hotel our goat is to meet all your needs during your stay. I am glad that you enjoyed our Hot! breakfast in the morning. The hotel is in urban... More

Westminster, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 February 2013

I want to comment on the hospitality of Kristan who works the counter. She was very pleasant and assisted me with getting a document printed so it could be sent by fax in a readable format. She went out of her way to do this and she wouldn't need to. The place is clean and I was able to use... More

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GMBayAreaInns, General Manager at Holiday Inn Express San Pablo, responded to this review
3 March 2013

Dear Carolyn V. Thank you for taking the time to comment on the exceptional service you received. Kristin and her team and truly special and it is so rewarding to hear our guests' experiences. We are fortunate to have a wonderful energy and spirit of cooperation and service at our property. We look forward to serving you again soon. Thank... More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 January 2013

I stayed here for 4 nights and it was a very nice room i enjoyed my time at this hotel the Jack and box right next to the hotel saved me many time!! LOL Also there is a Jamba Juice a couple years away they have got the best oatmeal on the planet!!! I would come back to this hotel... More

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GMBayAreaInns, General Manager at Holiday Inn Express San Pablo, responded to this review
28 January 2013

Dear JeffJ, We sincerely appreciate your feedback and enjoyed serving you. Our location is very nice and we try hard to care for each of our guests. We look forward to seeing you again soon. Thank you again for your business and support. Sincerely yours, Paresh Pakhare General Manager More

Clayton, North Carolina
Top Contributor
128 reviews 128 reviews
35 hotel reviews
Reviews in 71 cities Reviews in 71 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 24 January 2013

After a long day in San Fran it was great to spend the night in a nice and quite hotel, the room was great and I slept like a baby. The only thing that I didnt like was the breakfast, the eggs was dryed out and cold. The hotel was in a safe area and clost to the interstate.

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GMBayAreaInns, General Manager at Holiday Inn Express San Pablo, responded to this review
28 January 2013

Dear Firebear1961, Thank you for your kind words and input. We do try to provide the best accommodations and services in the area. We do have a very safe and quiet location, which our guests truly appreciate. We are so glad that you enjoyed your stay. I will check on the eggs and ensure that they are improved for your... More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 December 2012

The hotel is very conveniant to the purpose area of my trip. It is safe, clean and comfortable. The employees are friendly, curtious and helpful, especially Felicia who was superb upon checking me in and finding me a fine Itilian restaurant. She is most certainly a prize employee. The breakfast is excellant and the coffee is good (an emportant factor... More

Was this review helpful? Yes 1
GMBayAreaInns, General Manager at Holiday Inn Express San Pablo, responded to this review
5 January 2013

Dear Kevin R, Thank you for taking the time to provide your comments and input. We sincerely appreciate hearing from our guests. Yes, we are a fabulous alternative to hotels in Oakland, Berkeley and Emeryville. Our location on I-80 makes us an easy drive to most of the East Bay. We have the best service team and agree that Valecia... More

 
 
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Additional Information about Holiday Inn Express San Pablo

Also Known As:
Holiday Inn Express San Pablo Hotel
Holiday Inn Express San Pablo Hotel San Pablo
San Pablo Holiday Inn
Holiday Inn San Pablo
Address: 2525 San Pablo Dam Road, San Pablo, CA 94806
Phone Number:
Region: United States > California > San Pablo
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in San Pablo
Price range (per night): RM383 - 511
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the the Holiday Inn Express Hotel & Suites Richmond/San Pablo. The hotel is just steps away from the popular San Pablo Casino, 10 miles away from UC Berkeley and about 30 miles from Napa Valley and San Francisco. The Holiday Inn Express is ideally located near the popular tourist sites of Oakland and San Francisco and minutes from the Corporate Parks on Hilltop Dr., Richmond Parkway and the Hercules Biotech Center. The hotel boasts a 25-foot atrium lobby with free Wi-Fi access, a contemporary great room with fireplace, an expanded Express Start Free Hot Breakfast Bar and meeting facilities. We offer a Fitness Center, sauna and business center on site. All rooms feature free high-speed DSL access, Two line speaker phones, refrigerator, microwave, over-sized writing desks with custom ergonomic chairs and beds featuring richer linens, thicker comforters, and lots of extra pillows. The hotel offers a wide array of luxury suites including the master Jacuzzi with an enormous two person in room whirlpool tub, two TVs, dual shower heads, and separate living and bedroom areas. Royal Jacuzzi with in-room tub, separate sitting area, wet bar and an over-sized bathroom. Finally, our executive kings feature over-sized 32-foot long guest rooms, microwaves ovens, wet bars, and a pull out couch, in addition to the standard amenities.We completed a major upgrade at the hotel in 2011 and now offer state of the art 37 inch LCD Televisions, new contemporary guestroom furniture and a fresh modern look throughout. We hope you will visit and check out our new offerings for yourself. Thank you for the opportunity to serve you! The Holiday Inn Express Team ... more   less 
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