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Embassy Suites Santa Ana - Orange County Airport North

3.0 of 5
1325 East Dyer Road, Santa Ana, CA 92705
Hotel amenities
Embassy Suites Santa Ana - Orange County Airport North
Ranked #11 of 26 hotels in Santa Ana
3.5 of 5 stars 109 Reviews
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109 reviews from our community

What travellers say about this hotel
  • Business center(4)
  • Indoor pool(4)
  • Very nice(4)
  • Happy Hour(3)
  • John Wayne(3)
  • Rooms are spacious(3)
  • Only complaint(3)
Traveller rating
    25
    30
    28
    13
    13
Only show reviews for Family (40) | Couples (11) | Business (36)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 27 May 2012 NEW

Like in a previous review, the elevators are slow and the rooms have a funky smell when you get in. On the plus side, theres free drinks and food during the managers reception. The breakfast in the morning is passable at best. Seems like the staff has difficulty keeping up with bacon and utensil demand. The only saving grace would... More

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Mobile, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 May 2012

This was a nice Embassy Suites. Excellent breakfast buffet and managers cocktail hour. The front desk was very helpful. I used the workout facilities daily, nice selection of weights and treadmills. The rooms here are a bit dated, but they are very clean. I would definitely stay here again. More

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Mark Barner, Director of Sales at Embassy Suites Santa Ana - Orange County Airport North, responded to this review
24 May 2012

Thank you for taking the time to submit your comments about the Embassy Suites Santa Ana. We're glad you stayed with us and look forward to welcoming you back to our property in the near future. More

Southlake, Texas
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 15 May 2012

This Embassy Suite is very near the airport which is great but the hotel is dark and old. The rooms are up to date but nothing special. The customer service was good--almost over the top during breakfast as I was asked too many times if I was done with my plate. The second day I just had them take it... More

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Mark Barner, Director of Sales at Embassy Suites Santa Ana - Orange County Airport North, responded to this review
24 May 2012

I appreciate you taking the time to post your comments. It is our goal to provide consistent quality in both product and service. Your comments are being shared with the appropriate department managers involved so we can make the necessary improvements here. We do hope to have an opportunity to welcome you back to our property. More

Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2012

I really loved this hotel. The atrium area was beautiful. The room was spacious--yes the furniture in the living room area was a bit old, but everything was clean and comfortable. We did not use the sofa as a sleeper, so I can't comment on that. But the BEDS were outstanding--they seemed rather new and were really plush pillow tops.... More

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Bakersfield
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2012

I'm a wheelchair user, so I booked a room with a roll-in shower. The shower pan in our room was elevated about a half inch, and there was nothing to keep the water in the shower. Consequently, the water ran out across the bathroom floor and seeped under the bathroom door, soaking the carpet in the bedroom for about a... More

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Baltimore, Maryland
Top Contributor
52 reviews 52 reviews
Reviews in 43 cities Reviews in 43 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 30 April 2012

Sad to see such potential -- with appropriate restoration -- not achieved. (All the cumulative problems of age/use become irritating after a day.) Spacious living rm/kitchenette (mini-fridge, microwave, coffee maker, sink) & bedroom, but tiny bathroom. Huge, spacious, semi-circular balcony with view of mountains in distance. (One washer ($1) & dryer ($1) for *entire* hotel. Washer coin mechanism jammed full... More

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3 of 5 stars Reviewed 27 April 2012

Designed for the business traveler, Embassy Suites, Santa Ana has all the amenities you need minus the crowds. Pros: easy 10 minute drive to Disneyland, nice indoor pool, workout room with great cardio equipment, computer room with internet access/printers, happy hour drinks/snacks, and fabulous made-to-order breakfast. Cons: rooms are fairly dated with very small baths, in-room internet access costs extra,... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 26 April 2012

Hello, My husband and I stayed at the Embassy Suites - Santa Ana - Orange County on 4/24/12. This was one of the worst hotel rooms we have ever stayed in. The room was dirty, the carpet felt wet. There was mold on the ceiling in the bedroom area. The over all room was dirty. On top of that the... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 April 2012

It's an embassy suites so you can't really complain but it is probably the oldest embassy suites that I have stayed in and it shows. The best way to describe the rooms are "heavily used". The furniture is very old, but clean. The wallpaper in the bathroom had a few mold spots on it and the carpet was very worn.... More

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Denver
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 25 April 2012

Stayed here one night while traveling on business (was supposed to stay two but quickly changed those plans upon checking in). Good location close to the freeways and airport and just two miles away from The District, a new shopping/restaurant area (check out The Winery restaurant if you're a wino - great wine selection and good food). The hotel staff... More

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Additional Information about Embassy Suites Santa Ana - Orange County Airport North

  • Embassy Suites Santa Ana
  • Santa Ana Embassy Suites
Address: 1325 East Dyer Road, Santa Ana, CA 92705
Price range (per night):* RM348 - 570

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