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Extended Stay America - Santa Rosa - South

2.5 of 5
2600 Corby Ave., Santa Rosa, CA 95407
Hotel amenities
Extended Stay America - Santa Rosa - South
Ranked #18 of 27 hotels in Santa Rosa
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13 reviews from our community

    Trip type
Traveller rating
    1
    5
    2
    0
    5
Date Rating
Fresno, California
1 review
1 of 5 stars Reviewed 7 May 2013

This room was so dirty. I dont think the floor had ever been vacuumed. The microwave was pure rust inside. I woke up to a big black bug on my pillow and than saw it had bitten my face. Could not get air to work. It was in the 90's and my room was very hot. I tried to speak... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review
10 May 2013

Lisa - Thank you for taking the time to write a review of your stay. It upsets me to hear that your room was not clean, and that the air conditioning did not work during your stay. I am sorry for your experience. Your comments were reviewed by the staff, and we will be placing for emphasis on training our... More

MN
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 April 2013

The hotel has a lot going for it - nice clean rooms, in-room fridge and stovetop, good pet policy and a nice place to walk your dogs, and very good rates, even for short term stays. It's about the cheapest deal in town. What was supposed tobe a 10 day stay until we closed on our home turned into a... More

Was this review helpful? Yes
See 2 more reviews by zackzoey for Santa Rosa
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review
2 May 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found our rooms nice and clean, and our staff was able to take care of all of your requests. We appreciate you letting us know about the issue you experienced with the elevator. We are looking into it this now.... More

Santa Rosa, California
1 review
5 of 5 stars Reviewed 23 March 2013

This Extended Stay Hotel met all of our needs and were very responsive and helpful when we had a request. It was good to be able to stay where there was a mini kitchen (including a 2-burner stove top, full size refrigerator, and a microwave. You may need more silverware than provided, but for us it worked out just fine.... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Santa Rosa - South, responded to this review
7 April 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that Extended Stay America, Santa Rosa South met all of your needs, and that our staff was responsive and helpful with all of your requests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 March 2013

I stayed here a three nights after Christmas 2012. The price is right, the area I guess isnt. The rooms themselves are quite nice, updated, clean, nothing really fancy, but hey it's not The Ritz Carlton. The night I got in, about 7pm on a Thursday, I was informed that there was only ONE room that matched what I made... More

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Santa Rosa - South, responded to this review
14 March 2013

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you had to stay in a room with no heat, and did not receive the proper service from our staff. To make sure this doesn't happen again, I am re-training my staff to ensure that there is proper communication between... More

Seattle, Washington
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 March 2013

I am very impressed with the features of this room although the location itself is not in a walkable part of the city or close to any restaurants. The room itself is a very modern and contemporary design with a small kitchen and about the size of a small studio apartment and is clean and well furnished. It is a... More

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Santa Rosa - South, responded to this review
14 March 2013

Thank you for your great review of our property. I'm glad that you found the room modern, clean and well furnished, but apologize for the lack of service you received on your first night. We appreciate that you decided to come back the second day and try us again. Thank you again for your review. We look forward to seeing... More

ENGLEWOOD
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 March 2013

We chose this property for its location and pricing. We were very disappointed in the condition of the room and the noise of the residents. It is an extended stay location, but the residents were not considerate of others staying there. Went to the lobby before 8 AM and there was no coffee or food for breakfast. Would not stay... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Santa Rosa - South, responded to this review
14 March 2013

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the condition of the room, and breakfast was not 100% satisfactory. Please accept my apology. To make sure this doesn't happen again, I am re-training my staff to ensure that this does not happen again. Thank you again for providing... More

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Seattle, Washington
2 reviews
4 of 5 stars Reviewed 13 February 2013

I got in just before midnight and was assisted by the very kind and helpful night person Miguel Favela. He helped me with my internet connection so I could book an even better rate online (I had a special "we love you" valentine's day rate because I often book with Extended Stay). He also helped me with my luggage, let... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Santa Rosa - South, responded to this review
14 February 2013

Thank you for your great review of our property. I'm glad that Miguel was able to assist you with any questions you had, which enable you to have such a positive stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to the area. More

Seattle, Washington, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 January 2013

After reading all the lousy reviews I was a bit skeptical about staying here. However, we were only going to stay 2 nights and it was cheap so I figured, what the heck. Well, am I glad I did. The room was surprisingly clean and comfortable. It had all the amenities I would of expected from a much more expensive... More

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Santa Rosa - South, responded to this review
29 January 2013

Thank you for your great review of our property. I'm glad that your room was clean and comfortable, and that you were able to get all the amenities that you expected for a valuable price. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 August 2012

Don't believe all the negative that you read about santa rosa extended stay! I recently stayed here for 18 days while on business in Santa Rosa. Upon checking in I found the guest services very helpful friendly and attentive. My room was absolutely awesome. A small studio setup. Very masculine in design which I welcomed. WiFi worked great as did... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Santa Rosa - South, responded to this review
29 August 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel and for recognizing the efforts of our staff.  We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month.  It... More

Bristol
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 31 July 2012

If one wants to be SAFE (physically anyway), do NOT STAY here. This Hotel allows people that assault other clients. Staying in my own room, a person supposedly staying at the hotel was outside my room (within 14inches or so) was making a mobile telephone call and speaking very very loudly. I requested for him to move to another location... More

Was this review helpful? Yes
See 7 more reviews by arync for Santa Rosa
Manager_11525, Owner at Extended Stay America - Santa Rosa - South, responded to this review
8 August 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable we take the safety and security of our guests very seriously. We strive... More

 
 
 
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Additional Information about Extended Stay America - Santa Rosa - South

Also Known As:
Extended Stay Santa Rosa
Santa Rosa Extended Stay
Extended Stay America Santa Rosa
Address: 2600 Corby Ave., Santa Rosa, CA 95407
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #18 of 27 hotels in Santa Rosa
Price range (per night): RM270 - 380
Hotel Class:2.5 star (2.5*)
Reservation Options:
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