I stayed at this location this past weekend and had a wonderful stay. The drive to SF from this location was not bad at all, 10 to 15 min with no traffic. Rooms were very clean and breakfast was very good. The best part of my whole stay was the wonderful staff. I forgot one of my bags in the...
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About the best I can say is that the staff is very friendly. We didn't really expect much, and didn't get much more than a smallish motel room for about $250 a night. There was no restaraunt since the lobby was torn up, and the whole place was in kind of disaray. Definitly would not want to go there without...
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Thank you for taking time from your busy schedule to share your experience with us. We take guest feed back very seriously and use it as a tool improves our service and product. I am delighted to hear that you found the staff to be accommodating and friendly. The hotel has completed its lobby renovation as of May 9th. We...
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I arrived the hotel on business. It was late at night. The night staff was welcoming. I was disappointed to see it was under construction right in the middle where the main lobby will be. More so because you have to walk from one side of the hotel to the other when you need things. It's pretty much split in...
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Thank you for taking time from your busy schedule to share your experience with us. I am delighted to hear that your stay went well despite the lobby renovation during your visit. We thank you for your patience during this time. Our new Bistro Lobby will be completed the first week of May. Our staff is very excited about the...
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Arrived from Asia and had already moved from a previous area Marriott as the business center was down (See review of Courtyard Foster City). I called in advance to the Oyster Point location to ensure the business center was available and was told it was. Arrived and the printer that I need to perform my work was out of toner...
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Thank you for posting this review and sharing your feedback on your experience at our hotel. Please accept our apology for the less than acceptable customer service you encountered. After receiving your review, we gave the Night Manager some feedback on how that situation could have been handled differently. Feedback from our guests allow us to evaluate our customer service...
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Courtyards are comfortable. The room and beds were great, however the website doesn't ,mention it's being remodelled over a couple of months. The work should be done by May 1st. Since the lobby is out of action the shuttle drops you by a side door, Room converted into check in area, computer in a side acove as a business center....
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Thank you for taking time from your busy schedule to share your experience. I am delighted to read that your stay went well and that our staff provided a memorable breakfast experience despite the temporary location and construction. The lobby and restaurant renovation is schedule to be completed in May 2012 and I would like to invite you back on...
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Without GPS you might have a difficult time finding this place. We booked it for one night on a trip to San Francisco. The hotel is south of San Francisco, a few miles from the San Francisco airport. We were upgraded to a suite, so the room was very good. There isn't much near the the hotel. A car is...
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Thank you for sharing your feedback. We appreciate your comments regarding your recent stay with us. I am pleased to let you know that we are currently undergoing a lobby renovation that will be completed on May 1. We are adding a newly redesigned lobby and restaurant which will be open 7 days per week for both breakfast and dinner....
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Had a great night's sleep on comfortable mattress with lightweight down comforter and assortment of soft and firm pillows. Help was courteous, pleasant and efficient. Bike and walking trAils right outside hotel, is a real plus. Location is on the bay with lovely views and close to airport. Breakfast is an extra charge at courtyards by marriott. Only drawback, commuter...
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I have stayed here multiple times in the past. As a Platinum Elite member I did ask for a 1st floor room this time because I was traveling with a lot of luggage. The room was tired. The closet doors were broken and unable to be opened. I do not believe this hotel has been updated to reflect the new...
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Thank you for posting this review and sharing your feedback concerning your recent stay at our hotel. Please accept my apology for the less than satisfactory condition of your guestroom. We take all feedback seriously, and sincerely regret that we did not meet your expectations. I am pleased to announce that we will have the new updated lobby completed by...
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Overall very impressed! Waterfront property but no "big deal" just a nice ambiance. Rooms were well appointed, clean and bug-free (a plus in Bay area). Beds were comfy. Well situated for San Fran via 101, very close to Genentech/baybiobiz - easy to get to Airport (good Shuttle service) - easy access to freeway. BART runs alongside....try to get rooms on...
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I found this hotel useful - it was nicely located, close to SFO airport and also close to the highway. I found the service in the hotel good - they were able to sort me out quickly and were helpful when I asked for advice. I certainly didn't find it any better or worse than comparable Marriott or Hiltons...
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