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Residence Inn San Francisco Airport/Oyster Point Waterfront

3.0 of 5
1350 Veterans Blvd, South San Francisco, CA 94080
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Residence Inn San Francisco Airport/Oyster Point Waterfront
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123 reviews from our community

    Trip type
Traveller rating
    40
    43
    26
    11
    3
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 May 2013

If you are considersing staying here think again. We booked a room here and had air con vents running even when air con was switched off as well as kitchen vents just outside window. Asked to move and the agressive front desk manager said they had limited availability - gave me keys to two rooms which were even more noisy... More

Was this review helpful? Yes
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
3 May 2013

Thank you for taking the time to let us know about your concerns during your recent stay with us at Oyster Point Residence Inn. I sincerely apologize about the treatment you received from the agressive manager about moving you to a different room. This is not our normal level of service. I will address your comments with my team about... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013 via mobile

If we were able to stay at hotel longer than 3 1/2 hours I think I would enjoyed the stay. Since we had an early flight and checked in late it was just somewhere to sleep for couple of hours. I got the room free from my points but checked my statement and was charged $20 and some different amounts... More

Was this review helpful? Yes
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
1 May 2013

Thank you for taking the time to review your stay with us at the Oyster Point Residence Inn by Marriott. I am pleased to hear that the beds were comfortable and the room was clean, we pride ourselves on our high cleanliness standards. I understand you had a free night stay and were charged $20 as well. I apologize if... More

Bakersfield, California
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 22 April 2013

Wife and I stayed here with friends on a short stay and it was very clean ad quiet. The breakfast was great! Staff was nice and prompt. We asked if the desk could call us a taxi and they were right on top of it. Will stay here again.

Was this review helpful? Yes
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
1 May 2013

Thank you for taking the time to review your stay with us at the Oyster Point Residence Inn by Marriott. I appreciate your nice comments about the prompt service and cleanliness as both are very important to us. Please come and visit us again. More

Virginia
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 8 April 2013

Arriving in evening from Hong Kong, we enjoyed our evening at this property - fell asleep promptly as we both cannot sleep on flight. Great hot and healthful breakfast the following morning. Quick trip to and from airport.

Was this review helpful? Yes
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
12 April 2013

Thank you for your review on our Oyster Point Residence Inn hotel. We are pleased to hear that you were able to get a restful night's sleep at our hotel. Please do visit us again if your travels bring you to San Francisco. More

Downers Grove, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 April 2013

We were at this property for 8 nights over spring break and really happy with it! The breakfast (free!!!) options were probably the best i have ever seen for a complimentary buffet. The staff was super nice and you could not beat the free shuttle to the Cal Tran Nicholas was especially nice and helpful upon check in, but IMO... More

Was this review helpful? Yes 1
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
12 April 2013

Thank you very much for taking the time to review your stay with us at the Oyster Point Residence Inn. We are so glad to hear you enjoyed your stay with us. Please come back and visit us again soon. More

Detroit, Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 April 2013

The reviews have been negative for this hotel, but for us, the opposite was true. We stayed in Room 233. The room and hotel were very clean and modern. The staff was friendly, informative, and helpful. The FREE buffet on M,T, W was delicious---1.vegetarian burritos/salad,2. meatloaf, mashed potatoes, and salad, and 3. BBQ chicken, hamburgers, and salad.....AWESOME...did I mention...free. The... More

Was this review helpful? Yes 1
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
5 April 2013

Thank you very much for taking the time to review your recent stay with us at the Oyster Point Residence Inn by Marriott. We are so pleased to hear that you enjoyed your visit with us. I will share your nice comments with my associates on our cleanliness and friendly staff. We are glad you were able to take advantage... More

Virginia Water, United Kingdom
Top Contributor
237 reviews 237 reviews
41 hotel reviews
Reviews in 96 cities Reviews in 96 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 31 March 2013

We arrived from UK and decided to drive here for the night. 5 of us so we took room 136 - a two bedroom unit with sitting/dining area with a full kitchen.it was perfectly adequate for our purposes. Very friendly welcome and staff all extremely helpful. Room is a bit old hat and some aspect are a bit worn out,... More

Was this review helpful? Yes
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
1 April 2013

Thank you for taking the time to review our hotel during your short stay with us at Oyster Point Residence Inn. I am happy to hear that you received a friendly welcome and that the staff was helpful. We are pleased that you enjoyed the breakfast and had a comfortable night's stay with us. Please do come and visit us... More

Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 March 2013 via mobile

We didn't spend much time in the room at all. However, the rooms were very average for a Residence. Staff didn't seem to care about the customers and the room carpet was stained and dirty. Also, don't expect the typical Residence sized rooms. They are small and cramped compared to all of the other RIs I have stayed at. I... More

Was this review helpful? Yes
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
26 March 2013

Thank you for your comments concerning your stay with us at the Oyster Point Residence Inn. I am sorry to hear that your room felt small and cramped. We do have several room types in the hotel with our Studio suites at 394 square feet which is 50% larger than your standard hotel room. We also have One-Bedroom suites with... More

Anchorage, Alaska
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 March 2013

I agree with Hippo 5 on alot of accounts Location mixed view and scenery is the best around and very safe area, but two miles in side road is a pain. dinner 3 nights a week was surprised at how edible it really was. breakfast is ok/ pretty good. Staff members - day time shift I deal with very little... More

Was this review helpful? Yes 1
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
11 March 2013

Thank you for taking the time to review our hotel during your long term stay with us at Oyster Point Residence Inn. I am pleased to hear that the evening Front Desk associates are knowledgeable, friendly, cooperative and have helped you save time. It is goal to make sure that every guest has a positive experience. We are glad that... More

Salisbury, North Carolina
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 7 March 2013

First of all, I really don't understand these ultra negative/mediocre reviews. The hotel is the best in the area! It is clearly owned by the same people that own the neighboring Courtyard and they are in a safe location. My recommendation: ask for a room away from the highway/CalTrain tracks, but it will come at a premium price.I stayed on... More

Was this review helpful? Yes 1
Mark J, General Manager at Residence Inn San Francisco Airport/Oyster Point Waterfront, responded to this review
8 March 2013

Thank you very much for your recent review during your stay with us at Oyster Point Residence Inn. I do appreciate all the nice comments about my team and that we were able to meet all your needs. Excellent customer service and cleanliness are extremely important to us and I am glad to hear that you felt it while staying... More

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Additional Information about Residence Inn San Francisco Airport/Oyster Point Waterfront

Also Known As:
Residence Inn San Francisco Airport/Oyster Point Waterfront Hotel
Residence Inn South San Francisco
Residence Inn San Francisco Airport
South San Francisco Residence Inn
Address: 1350 Veterans Blvd, South San Francisco, CA 94080
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in South San Francisco
Price range (per night): RM597 - 907
Hotel Class:3 star (3*)
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