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Extended Stay America - San Jose - Sunnyvale

2.5 of 5
1255 Orleans Drive, Sunnyvale, CA 94089 (Formerly Homestead Sunnyvale)
Hotel amenities
Extended Stay America - San Jose - Sunnyvale
Ranked #10 of 34 hotels in Sunnyvale
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30 reviews from our community

    Trip type
Traveller rating
    12
    13
    0
    2
    3
Date Rating
Saratov, Russia
1 review
1 of 5 stars Reviewed 26 April 2013

I've been living in this hotel for about a month in February, 2013. At a first glance, it is ok for its price, but after several days problems start appearing one after another. I've stayed in a non-smoking room but every day it was full of cigarette smoke smell via air ventilation in the bathroom because of staff smoking in... More

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St. George, Utah
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

My stay was good for the money. I think if you get the deal in Hotwire they place you in the worse room. Located in a Business park quiet location ,you will need to drive 10min to get to restaurant or groceries but thats ok to me. My only complain is the mattress is so harsh to lay on. the... More

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See 7 more reviews by nina m for Sunnyvale
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 24 April 2013

Stayed here about a month during business travel. First impression was: well, fair enought. But: cleaning is once a week. Just cleaning, no coffe or sugar was added. No soap or shampoo. Breakfast is coffee/tea and sometimes one/two ordinary maffins if you go to lobby very early. Or just watered coffee if you're late. Another terrible thing that there is... More

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Syracuse, NY
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 7 April 2013

Stayed here by myself after arriving at SFO Airport at midnight, en route to meet a friend in San Jose for a brunch the next day. Was pleasantly surprised by the quiet and attractive location, somewhat secluded in a mixed residential and office area, within easy reach of the freeway. Late night staff were friendly and helpful, even though I... More

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Property M, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
11 April 2013

Thank you for your review of Extended Stay America Sunnyvale. I am so pleased to hear that our night staff was pleasant and accommodating during your late night arrival. You are definitely correct in that this hotel is a little hidden gem conveniently located right off highway 237 in a quiet residential/business park area. I am happy to know that... More

Atwater, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 March 2013

The location is off the beaten path but not far out of the way. Newly renovated & quite nice. The staff was very courteous. The room had a bed as well as a recliner & a kitchenette. The bathroom was surprisingly roomy.

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Brandy S, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
22 March 2013

We would like to extend our thanks to you for your recent review of Extended Stay America Sunnyvale. I am happy to hear that you enjoyed our recent room renovations. We are very proud that guests find our hotel comfortable and our staff courteous. We strive to provide the best value for our guests with excellent accommodations and great customer... More

Camb
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 February 2013

Very convenient for my office, friendly, comfy, warm, very reasonable. Even a basic room was well appointed and comfortable, and the grab-and-go breakfast while basic hit the spot to keep me going. Staff were really friendly, and plenty of parking very close by. Will use again.

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Property M, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
22 February 2013

We would like to extend our thanks for your great review of Extended Stay America Sunnyvale. We are so glad that you came to stay with us and had a great first visit! We pride ourselves on our clean, comfortable, fresh rooms coupled with outstanding guest service for each and every stay throughout our entire chain. We hope that you... More

Porto, Portugal
1 review
2 of 5 stars Reviewed 19 February 2013

Won't come back. The room was ok, everything worked well and the bed was ok. But the cleaning was horrible. The towels were always dirty, and the floor was poorly vacuumed. I once entered my room while it was being cleaned and i saw how the ladies do the cleaning. the bed clothes on the floor, every tool they have... More

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Brandy S, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
21 February 2013

I recently received a copy of your review of the Extended Stay America- Sunnyvale . We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. We know that... More

Bangalore, India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 7 February 2013

Stayed in 2 different rooms in last 1 week. It's been excellent so far. Have seen 3 or 4 different front desk staff. Most of them are courteous and helpful. CJ needs special mention. Looked at few other hotels near by after checking in here. I think front desk staff behavior and room cleanliness are the biggest difference. Their check-in... More

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Brandy S, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
10 February 2013

We would like to express our thanks for your recent review of Extended Stay America Sunnyvale. I am glad to hear that you have had a pleasant stay with us and that C.J at our front desk has been so helpful to you, we will be sure to pass on your thanks as well as ours for his courteous and... More

Sunnyvale, California
1 review
5 of 5 stars Reviewed 7 February 2013

Staying here for the third night and so far everything is great except the quality of sleep. My room is near Orleans drive and cars are passing by all the night. I wear earplugs anyway, but for the people without it could be a problem. People are very friendly here, all of the issues were resolved very fast. Rooms are... More

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Brandy S, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
10 February 2013

Thank you for your recent review of Extended Stay America Sunnyvale. I am so glad to hear that our staff was pleasant and helpful and that overall you enjoyed your stay. Please let me apologize that you were kept awake by the traffic on Orleans Dr. We do our best to minimize outside noise by having double paned windows and... More

Patterson, California
1 review
5 of 5 stars Reviewed 31 January 2013

The staff is awesome. I have to stay a few nights a week as my home is over 80 miles from work and the commute is horrendous. This place is quiet, homey, simple. The people are helpful and friendly. The rooms are clean and well kept. Any issues or problems that arise are taken care of quickly and courteously by... More

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Brandy S, Manager at Extended Stay America - San Jose - Sunnyvale, responded to this review
1 February 2013

Thank you so much for telling us and all travelers about your positive experience with us at Extended Stay Sunnyvale. We believe in providing over the top service coupled with fresh, clean rooms for each guest, each stay, and each day! I am so glad you have been able to feel at home with our staff; accommodations and early start... More

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Additional Information about Extended Stay America - San Jose - Sunnyvale

Also Known As:
Homestead Sunnyvale Hotel Sunnyvale
Homestead Sunnyvale Hotel
Extended Stay America Sunnyvale
Homestead Hotel Sunnyvale
Address: 1255 Orleans Drive, Sunnyvale, CA 94089 (Formerly Homestead Sunnyvale)
Region: United States > California > Sunnyvale
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
#10 Business Hotels in Sunnyvale
Price range (per night): RM310 - 575
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - San Jose - Sunnyvale
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