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All 34 Sunnyvale hotels

Sheraton Sunnyvale

3.5 of 5
1100 North Mathilda Avenue, Sunnyvale, CA 94089
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72%
Ranked #12 of 34 hotels in Sunnyvale
Most recent review
4 of 5 stars Reviewed 28 May 2013
Carol B San Francisco, California
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183 reviews from our community

Traveller rating
    65
    59
    33
    17
    9
See reviews for
Families
25
 
Couples
25
 
Solo
35
 
Business
104
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2013

A great property for the perfect Stay-Vacation, with a resort like feeling right in the heart of the Silicon Valley. Also, close jumping off point to surrounding entertainment, to San Francisco, San Jose, Santa Cruz etc.

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Karl W, General Manager at Sheraton Sunnyvale, responded to this review
3 June 2013

Thank you for taking the time to post your comments about the hotel - we're so glad that you enjoyed your stay with us, and we hope that you'll consider us again for your next trip to the Bay Area! Karl Wells General Manager More

San Francisco
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 May 2013

The front desk staff is always friendly, most especially Usman, who deserves serious kudos :) The rooms are arranged around a nice outdoor area and swimming pool. Some of them are more updated than others, but mostly they are nice and all reasonably spacious. Oddly, there is no elevator, so request a ground floor room in advance if that is... More

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Karl W, General Manager at Sheraton Sunnyvale, responded to this review
29 May 2013

We appreciate your review and kind comments about the hotel and especially your comments about Usman at the Front Desk - I will definitely recognize him and our entire staff for their efforts in making your stay so comfortable. We look forward to having you stay with us again soon! Karl Wells General Manager More

Mumbai (Bombay), India
Top Contributor
89 reviews 89 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 22 May 2013

Close to all sunnyvale attractions and corporates just adjoining highway. Large rooms can accommodate 4 on two king beds, a good restaurant and breakfast before heading out. Yahoo and many other important software centers are closeby

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Karl W, General Manager at Sheraton Sunnyvale, responded to this review
29 May 2013

Thank you so much for your review of the hotel - we appreciate your comments! Our location is certainly one of our best assets, as we're right in the middle of so many things in the Bay Area - we look forward to having you stay with us again on your next trip! Karl Wells General Manager More

Rio de Janeiro
Top Contributor
96 reviews 96 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 8 May 2013

This is the prototypical Calfornia motel masquerading as a hotel. Prices are high, services coexistent and breakfast pitiful, but one does park outside ones room. Were there better options I'd use them. the problem with the better options is finding a room and tolerating the even higher prices.

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Karl W, General Manager at Sheraton Sunnyvale, responded to this review
13 May 2013

Thank you for taking the time to post a review of our hotel. I'm sorry that we weren't able to meet your expectations and I have passed along your comments to my team, as well as our restaurant partners at Faz. We're always looking for feedback, good or bad, to improve our service and I appreciate your making the effort... More

Colorado
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 May 2013

I recently stayed at this hotel for a business trip. The location is extremely convenient and amazingly quiet. The beds are comfortable and water bottles in the room are appreciated. I also liked that the coffee makers had Starbucks coffee and coffeemate CREAMER as well. The downside of this hotel is a lack of complementary breakfast. I understand having to... More

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Karl W, General Manager at Sheraton Sunnyvale, responded to this review
3 May 2013

Thanks for your kind comments about our hotel, we appreciate it! While our rates do not normally include breakfast, we often offer special rates that do include breakfast at Faz, usually on the weekend - check our website for details. We look forward to having you stay with us again soon! Karl Wells General Manager More

Dallas, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013

I've stayed here a couple of times and always had good experiences. The rooms are nice and comfortable. The location just off 101 is convenient. The best part of the hotel is its restaurant. We have business dinners here quite often and have never been disappointed. Of course, there are plenty of great restaurants nearby. But, don't overlook the restaurant... More

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Karl W, General Manager at Sheraton Sunnyvale, responded to this review
3 May 2013

Thank you for your comments about our hotel - we love having a great restaurant like Faz as our partner, and I'll make sure to pass on your compliments to their team. We look forward to having you stay with us again very soon! Karl Wells General Manager More

Cobh, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 March 2013

Excellent staff who were very friendly throughout my stay. The room was large and well equipped. Food was good at both breakfast and dinner. Grounds are well kept and all in all for abusiness trip its fine. My one quibble would be about the WiFi - its a business hotel in the middle of the Valley and it charges $10... More

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Ashley D, Manager at Sheraton Sunnyvale, responded to this review
19 March 2013

Thank you for sharing your delightful review of our hotel with our future guests. We are pleased to hear you had a remarkable stay and enjoyed the Sheraton Sunnyvale. I have forwarded your comments regarding our WiFi to our Director of IT and we will look into increasing our bandwidth. Thank you again for your review and we look forward... More

Colorado
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 March 2013

We found this property through Hotwire and found that, like our other experience with them, we were given the end room, by the stairs and nearest the highway...really hotel managers, do you think hotwire users deserve that? We would be more likely to book this location again on our own if we had been given a better location...and the rooms... More

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Ashley D, Manager at Sheraton Sunnyvale, responded to this review
19 March 2013

We appreciate your feedback and want to thank you for contacting us directly regarding your stay. Should you book with us again, please inform the Front Desk of the area in which you would like your guestroom and we will do our best to accommodate. Thank you for commenting on our general hotel design, Sheraton Fitness Center, and our pool... More

Chiba-shi, Chiba, Japan
1 review
2 of 5 stars Reviewed 24 February 2013

I was recently charged nearly $200 for a reservation I had made a month in advance, forgot about, and forgot to cancel. This hotel does not send reservation reminders, and despite repeated attempts to contact the hotel manager Epenesa Pakola I have not received any response. The two Residence Inns and JW Marriott nearby do send reservation reminders and are... More

Was this review helpful? Yes
Ashley D, Manager at Sheraton Sunnyvale, responded to this review
12 March 2013

Thank you for taking the time to share your review with us at the Sheraton Sunnyvale. Our reservation system does send out pre-stay messages to all of our guests that provide accurate email addresses. I have been informed by our management team that they have been in contact with you regarding this matter. We look forward to fixing this issue... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 February 2013 via mobile

I would definitely recommend this location. The staff is profprofessional and friendly. The rooms are clean and spacious. The buffet breakfast is tasty as well. Overall, my wife and I really enjoyed our stay and will be looking forward to staying at this location again when we have another conference in the area.

Was this review helpful? Yes 2
 
 
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Additional Information about Sheraton Sunnyvale

Also Known As:
Sheraton Sunnyvale Hotel Sunnyvale
Sheraton Sunnyvale Hotel
Sunnyvale Sheraton
Address: 1100 North Mathilda Avenue, Sunnyvale, CA 94089
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Sunnyvale
Price range (per night): RM321 - 982
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler. ... more   less 
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