I just spent one week at the tahoe sands. The view of the lake and mountains are picture perfect but the bad customer service given by Juan the front desk man and Joanne Bailey the manager was dissappointing. When I called to inquire when full service housekeeping was, I was rushed and given inadequate info. by Joanne. At checkout, Juan... More

I have to admit, I was nervous about this place because of some of the reviews, but decided to go for it anyway (since I like getting a good deal!) We rented a 2 bedroom cottage and traveled with some family friends. All in all 4 Adults and two kids at 2 yrs old. The overall experience was great! The... More

We've gone to see this place once when we've stayed in the Tahoe area and it seemed to have what we were looking for when bringing our toddler daughter. However, after we booked the place I decided to look at the reviews the night before we were to arrive and was surprised at the not so great reviews. It didn't... More

My sister and I booked 2 studio rooms for ourselves and our husbands. She was able to book a room through the hotel's front desk, but when I called I was told they did not have any rooms available. Doing an internet search, I noticed the Booking.com website said there was a studio room at the Tahoe Sands for $139... More

Apathetic front desk reception and check-out from th pierced lip guy, bland sterile room with crummy furnishings, closed hot tub and pool, general lack of interest, untended grounds...this place is a definite waste of prime real estate. Lots of rules though, if you like rules, with lots of threatened fines, like 375$ for having a pt, or $25 for not... More

I have stayed here twice and have left happy on both occasions. The front desk staff was helpful. I will definitely be back.

Very limited housekeeping service, reception staff was not very helpful at all. Rooms are ok, in the inside, from the outside hotel looks outdated in comparison to other properties in the area.

we booked this "resort" through RCI timeshare in March 2011. I read reviews for this place and some were bad some were good the pictures looked not to bad so decided to go for it, what a mistake that was.There are 2 sides to this "resort" a beach side and a mountain side. We were not aware that the mountain... More

Most of the motels/resorts on the North Shore are older and run down. From the street, this place is not flashy but we were pleasantly surprised. The room we stayed in was a one bedroom suite which was great for a family. Everything is close: grocery store, restaurants, sporting good rentals. This was a great central location for a vacation.... More